Lexus of Peoria

Paula Fulks

★★★★★

3 weeks ago

Michelle delivered my wonderful Lexus NX. I live in St Louis, so I had a 2 1/2 drive. From the moment we set foot in the dealership, we were treated like special family visitors. Michelle showed me the car, which had a giant red bow on top, gleaming in the lights. Her explanation of the details of operating the vehicle was clear without any condescension. Michelle accomplished my every request and provided us with plenty of drinks and snacks. The conversation with the finance manager went exceptionally well. I paid cash, so I expected a hard sales pitch, but it was very low key and helpful. The dealership manager was gracious and charming. I highly recommend this dealership and especially Michelle. You will enjoy the experience!

Phelan Simpkins

★★★★★

2 months ago

The team was phenomenal from start to finish. Handled the deal largely via text/email and received immediate and attentive responses with reasonable negotiation. No hidden fees or price hikes with a frat conversation and transparency. S/O to Rosa for her attentiveness

John Nicoara

★★★★★

Edited 2 weeks ago

Michelle was terrific to work with. I have never had a better car buying experience. Sterling was very patient in explaining the myriad features of the vehicle and how to access them. Lexus of Peoria is lucky to have both these employees!

Lynne Kelly

★★★★★

5 months ago

Without a doubt best auto buying experience I have ever had! Evan answered all my questions and made the process very easy. Huge shout out to Rosa who sat with me and explained every question it had about how to work my car. Every auto dealership need to be like Lexus of Peoria. Highly recommend you buy your next car here.

C L

★★★★★

3 months ago

Great buying experience. Picked up a 2025 GX550 Overtrail+ after Christmas, which was smooth, professional and hassle free. Tyler Ringenburg is an amazing salesman and super easy to work with. Highly, highly recommended.

Jeff Scheck

★★★★★

6 months ago

I had an excellent experience purchasing my new Lexus RX 350h! From start to finish, Emilee Z. was professional, friendly, and incredibly helpful. She made the entire process smooth and stress-free, answering all my questions with patience and keeping everything transparent along the way. I never felt pressured. I absolutely love my RX 350h, and I’m grateful to Emilee for going above and beyond to make sure I was taken care of. If you’re looking for someone who makes the car-buying process enjoyable and easy, I highly recommend working with her.

Fannie

★★★★★

Edited 3 weeks ago

Edward made my Lexus buying experience absolutely outstanding. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the perfect Lexus for my needs. He took the time to explain all the features, answered every question with patience, and made the entire process smooth and stress-free. Edward made sure I was comfortable with everything about my new car before I left and never made me feel rushed or pressured. If you’re looking for someone who truly cares about their customers and goes the extra mile, I highly recommend Edward. He made purchasing my Lexus an exciting and enjoyable experience.

Rachel Tuma

★★★★★

Edited 5 months ago

Had a great experience with the purchase of our new car. Working with Michelle has been a joy! However the whole team was always friendly, knowledgeable, and ready to help. Dealership is comfortable; snacks, TV, drinks available while waiting for your car. Michelle thank you for the time you spent with us and helping us find the perfect car, and making the whole experience special!

Armand Pettenon

★★★★★

4 months ago

Drove 3 hours from Chicago to work with Tyler R & the team at Lexus of Peoria - 10/10 would recommend! First off, the car is gorgeous - it's exactly what I was looking for. Second, Tyler R was very responsive, transparent & professional - a combo I would never find with any of the dealerships in the Chicagoland area. Last, the team was youthful & relatable - yet patient.

Glen Feather

★★★★★

6 months ago

Michelle was awesome. She responded quickly and she put up with me and my Type A personality like the true professional she is. Lexus of Peoria team were all great. Helped in every way. Always friendly and receptive to questions and thoughts. Will definitely be coming back.

Joe Sarnicki

★★★★★

3 weeks ago

Purchased a used 2023 Lexus ES300h yesterday. Dealt with Max, who was great and easy to get the deal done. Had Sterling go over all the features with me. She was great and was able to answer all my questions. Thanks again

Lisa Hoogerwerf

★★★★★

3 weeks ago

Tom V. did a great job in getting the car I wanted and he made the process painless. Sterling was very personable and thorough in the delivery! This is my first Lexus and very happy with the my experience!

Richard Craig

★★★★★

Edited a month ago

My wife and I drove from St. Louis to Peoria to purchase our 2018 Honda CRV from Lexus of Peoria. We felt we were treated the same for buying our used Honda as if we were buying a new Lexus. The dealership is beautiful. Everyone was friendly. Rosa, our saleswoman, was friendly and not pushy from the beginning. She seemed genuinely happy to help us. It was a positive experience. I would make the 3 hour drive again. I would ask for Rosa again!

Josh Edwards

★★★☆☆

a month ago

Lexus of Peoria: Michelle made the vehicle purchase easy and transparent, and the tech specialist was excellent with our TX 350. However, finance was super slow and delayed, missing important paperwork, had an inaccurate finance rate, and pushed unwanted and unnecessary surplus warranty insurance; ending the experience poorly.

Katy Young

★★★★★

2 months ago

Excellent car-buying experience! Michelle was wonderful to work with and made the purchase easy and stress-free. Sterling did a great job explaining all the features and setting up the vehicle for us. We couldn’t be happier with our new Lexus and the service we received.

Lydia McDonald

★★★★★

3 months ago

I reached out to Lexus of Peoria in pursuit of a "Christmas miracle" just days before the holiday. Although I had previously reserved a vehicle elsewhere, my family’s needs had become more urgent, and I needed a solution faster than the original dealership could provide. Upon contacting Lexus of Peoria, I was pleased to find the exact model available. Our sales consultant, Jake Smith, was exceptional; he maintained a zero-pressure environment and was instrumental in securing the deal. He addressed every inquiry thoroughly, and we quickly reached a fair, transparent agreement. As a woman navigating a vehicle negotiation, I was particularly impressed by the level of professionalism and equity I experienced. At no point did I feel patronized or pressured; instead, I felt entirely respected. Dave in the finance department further solidified this experience by being incredibly attentive and respectful of our specific financial needs. While waiting for the vehicle to arrive, Jake provided consistent, proactive updates. Despite my eagerness to take delivery, he remained transparent and professional throughout the process. True to his word, the vehicle arrived exactly as promised—just in time for Christmas. The delivery process was equally seamless. Rosa, the product specialist, conducted a comprehensive orientation of the vehicle's features, ensuring I was comfortable with the technology before leaving the lot. Finally, our meeting with RJ was straightforward and efficient; there were no surprises or hidden fees, and our final paperwork perfectly matched our negotiated terms. We are thrilled with our new 2026 Lexus RX 350h and the world-class service we received. I highly recommend the team at Lexus of Peoria and look forward to a long-standing relationship with their service department.

Vinod Kumar Bollu

★★★★★

2 months ago

I had a very good experience at Lexus of Peoria, IL. The entire team was professional, friendly, and helpful throughout the process. A special thanks to Michelle, Sky (General Manager), and the financial advisor—they were extremely welcoming, patient, and made everything smooth and stress-free. They took the time to explain all details clearly and never made me feel rushed. Overall, it was a great experience, and I would highly recommend Lexus of Peoria to anyone looking for excellent customer service and a pleasant car-buying experience.