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About Business
Conveniently located in Durham, NC, Francis Auto Care has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, making them a top-choice Car Repair specialist in Durham. Backed by 93 satisfied customers, they currently hold a prestigious 4.7/5 star status on our platform. They take pride in serving the diverse needs of Durham, NC residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Francis Auto Care is the go-to destination for quality and service in Durham, NC.
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Google Reviews
Kevin Williams
★☆☆☆☆ I really like the man that owns the place, but I've had more than one really poor experience with the relatively simple repairs to my truck. I came here because of the reasonable prices, but when you have to come back multiple times to correct the repairs and pay for towing because they truck wasn't repaired correctly the first time, well it gets frustrating. My $230.00 repair has now gone over $500.00 including the towing. I hope they do better for the next person....😞
Mohamed Soliman
★★★★★ Myself and my mother like to take our vehicle to Francis Auto Car for many years (Honestly since I was a child). Francis is true to his word and price is reasonable for his work. For a Black Owned Business, he is a real GEM. Never complain about a job that we need him to do for our cars: He is very honest if he know if the car have a known issue through history of other cars or price to fix and the value of the vehicle isn't adding up... he will let you know). If you want to know something.... Yes, he can German vehicles, because of his work we got a Cayenne S with over 210k miles and running like new because of his service. Also, sadly I feel like I'm the only person who brings a Subaru (w/ 251k miles) to his shop and Yes he can service them also. If you are in the Triangle area because they are very hard to come by and this is one of the very few reliable shops I can take my vehicles to. If you want to know a very reliable mechanic shop, I'll 1000% recommend it!
Alparslan İhtiyaroglu
★☆☆☆☆ Hello everyone, I visited Frances place a month ago about my timing cover gasket and the gasket is leaking. Frances told me to come a month later cause I guess they were busy. I asked exactly if I should come back around January 15th. He told me that that sounds good. I called them back today and he pushes me back for 2 more weeks saying that they got busy and don’t accept anyone for a two weeks as I mentioned. This is extremely rude and unacceptable cause if my car was not working and he promises to fix it at certain time but he does not and pushes back for 2 more weeks. Don’t waste your time!
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