Gateway Tire World - Alignment & Service

Ahmed Mahdi

★★★★★

6 months ago

The tire shop provided excellent service and took care of everything promptly. Very professional and reliable. Thank you guys.

Nazar Lysiak

★★★★★

a year ago

I’m leaving a 5-star review because I’m always impressed with the service! This isn’t my first time here, and every visit has been top-notch. The staff is professional, the work is done efficiently, and my car is always in great shape when I leave. Highly recommend this auto service for anyone looking for quality and reliability!

Andrew

★★★★★

9 months ago

Great little shop, they also sell cars and have a pretty good selection of Toyotas, as well as a detailing shop! Definitely coming here for future needs, very happy with the service provided. Oh they also have an adorable shop cat that if you are lucky you will see ☺️

Alvin Santos

★☆☆☆☆

a year ago

Worst experience ever. The owner or the Manager seemed annoyed that I was on site. I came around 5:30PM and they close at 7PM and asked if they had a specific tire available for my car. The gentleman that helped me was very polite and willing, but when he asked his “Boss man” about tire availability and service openings, he seemed to be very annoyed and not respectful toward me or his employee. On top of this, he was taking a phone call and didn’t acknowledge my presence . I’ve never felt more un-welcomed by a shop owner in my life. I also don’t write reviews at all but I was really upset with their hospitality and service. I will never come back to this shop and I WON’T recommend this shop to anyone! I’ve had a better experience with Tire Depot in Hillsboro OR! They deserve 5 stars!

mike brokaw

★☆☆☆☆

a year ago

I had to buy two new tires for my classic vehicle online because they just aren’t available. I called them for a quote but when I checked out after the tires were installed, they bumped up the quote by $20. Not happy at all they should honor their quote.

Micaela Finn

★★★★★

2 years ago

This business is more than a Tire Repair shop. They have also helped us with oil changes and ignition coils! The owner is polite and professional and they seem to always get us in and out the same day! We appreciate their work and great prices. :)

Matthew Hilla

★★★★★

a year ago

Really surprised, needed my tires balanced - they did all 4 for $60 — great service and honesty, skillful mechanics, they were able to spot things I should look at and advise to keep an eye on / but didn’t try to upsell me to fix them / just called my attention to and advised what to do to avoid issues. Great shop.

Jackson Birdsall

★☆☆☆☆

Edited a year ago

If you’re looking to have a 30 minute tire repair take 2.5 hours. This is the shop for you. I made an appointment and came in for it, only to wait for 2.5 hours with no one around at the desk to ask any questions. Then a mechanic came out and I asked him about my truck only for him to say it was done hours ago, yet the owner left so no one knew who it was for. Unbelievably unprofessional, will not be returning here. *Edit: this is not the wrong shop, the response from the owner is a lie and he remembers me im sure. I waited hours for a simple tire puncture and paid 45$ for it

Leah Pinkowsky

★★★★★

Edited 2 years ago

Paid Gateway a visit for the second time since moving from Wisconsin 3 months ago. I've had bad luck driving over screws. Both times they've fixed my tire up quickly and with kindness. When I get new tires in about a month, I'll be purchasing them here. They're honest and straight to the point but don't push a sale on you. I can't recommend them enough!

SheffLex

★★★★★

7 years ago

Got new tires here for my wife’s Honda Pilot. Great price and friendly staff.

Angus Nicholson

★★★★★

5 years ago

Very professional and great experience. I was given constant updates as they were working on my vehicle. When it was taking longer than normal, they let me know why. When they finished one job, they let me know they were starting on the next. I also saw how they interacted with other customers. Taking time to explain what work was being done and how long it would take. It was a nice moment when I saw them assisting an older couple and offering them a ride home after informing them it would be several hours before they could complete the work on their vehicle. I'll certainly return and recommend them to others.

Kevin Gordon

★★★★★

3 years ago

We got a flat tire on our way out of Portland, heading home to Boise. It was later in the evening, but luckily, Gateway was still open. They got me in for a tire change right before closing. Everyone at the shop was courteous and helpful, the tire was changed very quickly, the price was great, and I'm pretty sure they popped my dented rear fender back into place! I didn't noticed the fender until a couple of days later, and I don't know who else would've done that. So, that was a welcome bonus for sure. Highly recommended!

Makaila Dickson

★★★★★

2 years ago

Paul helped me get a used tire on my car for a better price than anyone else. He was kind and quick and didn't even judge my messiness. I will definitely be coming back here - Highly recommend!

violet degner

★☆☆☆☆

a year ago

I asked if they could fix my tire. They looked at it and said no because it was 'in the side' ( it was close to the edge but not in the unrepairable part). They said I would need a new tire. I said okay, but then he tried to say because it was all wheel drive I would have to replace all four tires. I was like no thanks. I ended up just driving on the spare twenty miles to go to les Schwab the next day. They fixed it for free. In summary, this place employs people trying to trick people who don't know about cars into paying for tires they don't need.

C F

★★★★★

10 months ago

Amazing customer service. Highly recommend for any new tires, brakes, oil change, or any major vehicle maintenance or repair

Brigitte Tripp

★★★★★

8 years ago

I'm not normally one to post a review but I had a really great experience at Gateway Tire World. They were able to get the exact pair of tires I needed and put them on my car in less than two hours. I also really appreciated that they didn't treat me as though I knew nothing about cars just because I am a woman. Very quick and professional!

Steve Nims

★★★★★

7 years ago

I've had Paul and the crew work on three of our cars. Repairs are always done right and completed in a timely manner. Communication is very clear, and their prices are very fair. When you drive an older car, it's nice to have the peace of mind that you have a good honest mechanic in your corner.