Where is Genesis of Round Rock Service and Parts located?

Genesis of Round Rock Service and Parts is located at Genesis of Round Rock Service and Parts, 2201 N Mays St Bldg #1, Round Rock, TX 78665. You can find their exact location and get directions on the map provided above.

What is the overall rating for Genesis of Round Rock Service and Parts?

Genesis of Round Rock Service and Parts currently has an overall rating of 4.8 out of 5 stars, based on 339 reviews from the community.

What are the opening hours for Genesis of Round Rock Service and Parts?

The opening hours for Genesis of Round Rock Service and Parts are: Please contact the business at 17373274039 to confirm their current operating hours.

Best Car Repair in Round Rock, TX: Genesis of Round Rock Service and Parts

james tedford

★★★★★

a month ago

Paul Medina and Juan Carmona were fantastic. Fast service, clear communication, and genuinely great customer service from start to finish. Everything was handled quickly and professionally with zero hassle. This is exactly how a service department should run. Highly recommend both of them. If you want it even shorter or a touch more casual (like “in and out fast, no BS”), say the word and I’ll tune it.

Mr. HT

★★★★★

Edited a month ago

Andy and Victoria are good service advisors. Always treat you like a star. Great experience. Great customer service. Family feeling. Will visit again for service.

Cody

★★★★★

3 months ago

I have a CPO GV70 which was subject to a minor recall recently. Genesis Service helped me coordinate a date, picked up my car from my home through their valet service, and even left me with a rental GV70 without even asking! The repair was done in a few hours with no issue, but the tech called and said my chrome accents looked weathered/oxidized, would I like them replaced under warranty. Why yes, yes I would! This was all finished same day and included a vehicle wash, where it was then promptly returned to my doorstep. I'm floored at this level of service, I can honestly say I've not seen this from other car dealers or service locations. It made me a very happy customer!

Angela

★★★★★

2 weeks ago

Andy was so amazing patient, and understanding! I thank you so much for assigning Andy to me that day! Hopefully, I will get him back when I’m due for a service!

Karl Pedersen

★★★★★

2 months ago

We purchased our CPO GV70 here and have had it in for service twice now. Both times were very nice experiences. We purchased the extended warranty and had no surprises other than to say they found other work to do under warranty that I’d not known about and took care of that as well. Thanks!

Raymond Lee Ogsby

★★★★★

9 months ago

I arrived at the dealership for a recall on my car. I was greeted with warm smiles and a lot of professionalism. My service writer, Andy, and the other staff members made me feel like family. Great job, and a special shout to Andy for his outstanding service to me . I would recommend Genesis of Round Rock for anyone looking to be treated like s family.

Dawn Langerock

★★★★★

5 months ago

The service department at Genesis of Round Rock is the BEST! While I did not buy my car from this location, their service department had such great reviews that I decided to get my GV70 serviced here. I will never go anywhere else! My advisor, Juan was friendly, helpful, and kept me informed the whole time. The lounge area is comfortable with nice amenities. Every person I interacted with was friendly and had a smile. I highly recommend both Genesis in general, and definitely the Round Rock service department.

Rebecca Green

★★★★★

4 months ago

My vehicle was in for a recall. While there Andy Thomason had some warranty work done for me including oil change, oil filter, climate filter, tire rotation. All was done timely. My vehicle was returned washed and clean. The valet service was so very helpful and appreciated!

Red Baby

★★★★★

2 months ago

Staff is so very polite and professional! Victoria is so sweet and I love coming to this place.. I always sit and wait for my car because it’s so clean in there and very relaxing and peaceful

Shalondra Shanks

★★★★★

Edited 3 months ago

Awesome team! Every visit Im always greeted with a friendly smile and conversation. They are very informative about what services Im getting etc. The entire parts and service staff is awesome, they love what they do and it shows in the work and customer service, and it's not just me, they are the same way with every customer that walks through that door! They make u feel good to be a part of the Round Rock Genesis family!

Vikki Wormley

★★★☆☆

4 months ago

We had a 7:00am appointment which we showed up to on time. We were told it would be 1 to 1 1/2 hours which we assumed was the amount of time it would take to do the service. We quickly found out that it was the time we would wait before they could get to us. What is the purpose of making an appointment if we still have to wait to be serviced for over an hour. Then add insult to injury, we were told part of the service was topping off the air in the tires which did not get done. All of this was unacceptable and unexpected since all of our other visits to Genesis in Houston were so great. Do better Genesis of Round Rock!

Carol Whitley

★★★★★

a month ago

The service department personnel that I have encountered at RRG have been so helpful, courteous, and professional! There are not enough stars to give to the service manager Paul!! No surprise the service team is the way they are…it all starts from the top!

Sapphire Jule King

★★★★★

a month ago

The entire service team from the service advisors to the master technicians listen to my needs, provide detailed solutions and recommendations, and reliable service that keeps my vehicle healthy and functioning well.

Silvana Smith

★★★★★

2 months ago

Genesis of Round Rock provides excellent service each time we are there for our vehicle. The showroom and waiting room is absolutely gorgeous and has a calming vibe.

jeff mosteller

★★★★★

5 months ago

The team at Round Rock are the best from the beginning to the end. Its always a pleasure to take my GV80 in. I did not purchase my car from them but they treat me so well.

Brendon Blomquist

★★★★★

Edited 6 months ago

Excellent service! Paul, Andy and Victoria all make it easy to come for both scheduled and unscheduled maintenance. They are prompt and professional every time I am in there. Apologies for accidentally missing the 5 stars. Selecting 1 star was on accident and I have updated it 🙂

Brandie Machado Maldanado

★★★★★

2 months ago

My service advisor Andy was AMAZING!! He provided GREAT customer service and didn’t push me into service my car wasn’t ready for.

Bojana Bowermon

★★★★★

Edited 7 months ago

The new dealership HQ in Round Rock is amazing! The staff is incredibly friendly and service time was less then 2 hrs. Can't wait to go back

Subramanyan Dakshinamoorthy

★★★★★

5 months ago

I just bought a new Gv70 and had to get the crystal coating done on the front windshield. The Finance Manager Joel Jack arranged for my appointment. Ms. Victoria Garzia took it from there. Outstanding professionals and outstanding service. The franchise ought reward these individuals.