About Business
Gerber Collision & Glass is a highly-reputable Car Repair service provider based in Yakima, WA. Gerber Collision & Glass covers all facets of the Car Repair industry, with a focus on Auto body shop, Auto bodywork mechanic, Auto dent removal service. With over 111 reviews and an average rating of 4.5/5, Gerber Collision & Glass is a trusted name in the industry. Their presence in Yakima, WA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
B
★
☆☆☆☆
a year ago
I would not recommend this place to no one! I took my truck here after it had been stolen. I addressed all of the things needed to be fixed, The guy told me he was surprised they weren’t investigating this. when I received it back not all was done and the radio no longer worked. I called them and they said you’ll need to talk to your insurance so we can address it. I told them when I took it into you guys. It was Working and now it’s not. They buffed out a scratch, replaced an antenna, and put panels for the fuse boxes back which were there when it was recovered And detailed the inside of my car. By the end charged 3400. I would say they scammed my insurance. Also Advised they did things that we never even addressed. I left a message never heard back so I called and was told to call my insurance. I would not recommend this place to Anyone.
Samantha Paschen
★★★★★
3 years ago
This shop was completely professional, fast, efficient, and did an amazing job. My car looks brand new like nothing ever happened. Robert Ramos was very helpful, kind, caring, and really saved my life! Jeff was very helpful in getting my car in. I really truly am satisfied and will never go anywhere else if ever needed. Thanks guys!
Karen Brown
★★★★★
6 years ago
I was referred by my daughter, Jennifer Lewis for repair of my bumper - someone had backed into it, breaking my tail light and crunching my bumper. She had highly recommended this company as they went above and beyond the service required when she hit a deer and had quite a bit of damage to her vehicle. I was greeted professionally and warmly. They replaced my tail light cover immediately to make me legal, and scheduled the repair of my bumper. It took 3 days but they did an excellent job on my bumper. Not only did they do the repair, which makes it look brand new, but they proudly showed me my headlights that had become fogged. They cleaned them and detailed my car at no extra charge! I highly recommend this company! Thank you G O Collision!
Patty Rodgers
★★★★★
9 years ago
I was so pleased to deal with people that are so good at customer service. My car looks brand new. They do excellent work and go above and beyond to make sure you are happy. Jeff is there to make sure you know all aspects of getting your car fixed and to answer any questions you may have. I would highly recommend this shop to anyone. You will leave with a smile on your face because they did such a great job.
Eryn Johnson
★★★★★
7 years ago
After leaving G.O’s, my car looked better than when I first bought it!! I was blown away. They fixed the damage from the accident perfectly. They went above and beyond and even fixed a line where the car had been keyed before I purchased it. I had also requested that they glue a piece of siding back on from a previous incident- Was more than willing to and expecting to pay, but they threw it in free of charge. It looks good as new! The staff is very nice and thorough in their work. I would recommend them to anyone. Thank you G.Os!
Jennifer Lewis
★★★★★
7 years ago
Great customer service and beautiful work! The lady and gents at G O's were amazing from the first time I walked in the door until I backed my car out of their parking lot. They explained everything they'd need to do as well as the costs associated and the work they did on my car is amazing; it looks new! When I got my car back one of the first things I noticed is that they washed and vacuumed it ( this was a pleasant surprise!) I've had collision work done on my car before from a different local business and never received such attention to detail, I would MOST DEFINITELY recommend G O's!
R S
★★★★★
6 years ago
Great service! I had a bumper replaced here after reading online reviews. They did not disappoint. They finished on time as they said they would and communicated throughout the process with both me and my insurance. Not a month passed by and I returned to have a scratched looked at on my rear hatch. They said they could buff it out and proceeded to take my keys and work on it immediately. After they were finished I asked how much I owed them. The owner proceeded to say they are not in the business of nickel and diming customers and did it free of charge. Wow! Thank you GO!!
Yamiletz Gonzalez
★★★★★
3 years ago
Highly recommend this shop. In less than 3 weeks they got my car fixed. Robert was very honest with me about my car and how long it would take to repair. He explained to me step by step of what was needed. He kept me updated through text which was a huge plus. I rate a 5 out of 5.
Brandon C.
★
☆☆☆☆
4 years ago
Brought in a vehicle for collision repair. I was told the work would only take 24-48 hours. They had my vehicle for a week. They also managed to break a piece of trim valued at 200 dollars. Said they would help with the repairs and then avoided my phone calls and voice-mail. I was told by the employee that they didn't make the trim piece anymore. I found a replacement in less than 10 minutes after calling the local dealer. These people are less than professional and I recommended just going to a different place.
Leticia Lopez
★★★★★
5 years ago
I chose GO collisions to repair my car from a car accident and it was the best decision I made! Robert was very friendly and helpful in explaining the whole process and keeping me updated. I don’t understand much about cars or insurance, but Robert took his time to explain everything to me which I really appreciated. Overall, my car looks beautiful and brand new again. I had a very good experience and would recommended this place to everyone!
sarah alexander
★
☆☆☆☆
3 years ago
I’ve been taking my rigs to a jeff At GO for 15+ years…he was THE best. Professional, kind, efficient. I called today to for services and apparently they’ve been bought by a new company. When I asked to speak with Jeff she said “nope. You have to make an appointment. This is how the world works now”! The woman at the front desk was incredibly rude, condescending and zero compassion for long term customers who are just learning of changes. Unfortunately, I will no longer bring any of my companies business to what used to be an awesome, reliable, friendly business. How unfortunate.
Melissa Vantrease
★★★★★
8 years ago
110%! I will Recommend GO'S all day long! They are honest kind and do amazing work. The first person I talked to immedately wanted to make sure I could get the work I needed done on my car and worked with me through every step. Their customer service is top notch and I loved watching them all work as a team, from the front end to the back end they all treated me as if I was a valued customer. When I picked it up, not only was my car fixed, but I had a nice little surprise, a washed and detailed car! It made my day and left me talking about GO's to everyone I know. This business goes 110% for their customers.
Martin Dever
★★★★★
6 years ago
I am very picky about my cars. I was hit by an uninsured motorist and ended up needing a bumper/grill and hood crease replacement/repair. I have been underwhelmed by body and paint work I have seen from various shops in Yakima - many "well known". G.O.Collision did a fabulous job of restoring my CR-V to new condition. Thank you Rafael, Jeff and crew for the tremendous work (and they buffed out my headlights - I paid separately from my insurance for this extra - they turned out looking new).
Jovanna Blewett
★★★★★
8 years ago
The guys here are phenomenal! The gentleman who worked with me called me sunshine and had some of the best customer service in Yakima! He even called me on my lunch to see if I wanted him to bring my car to my workplace so I wouldn't have to worry!!! They also washed and vacuumed my car (not an easy feet for anyone conidering I practically live out of it!) Great prices, great work, and most of all great customer service!!!
Kevin Jahleel Ishimwe
★★★★★
3 years ago
Impeccable service, highly recommended. Robert has a natural knack of smoothing the whole transition for the customer, particularly when dealing with the financial pressures that comes with auto body repairs. My car was in and out; the whole staff was very professional and I was all the more satisfied with the work done on my car.
Jessica Nuñez
★★★★★
3 years ago
G O Collision Center is the Best body shop in Town! Robert Ramos is your go to guy! He’s extremely helpful, kind, professional, organized, detail oriented, followed up every step of the way and made sure my car was fixed to my liking. I would highly recommend G O’s to anyone looking for high quality body work. My car looks brand new like it was never in a accident. Thanks to all the brilliant workers at G O’s 👏🏼! Thank you all for a great experience!
Abraham
★★★★★
4 years ago
I was hesitant to taking my car to any body shop like most people, But GO’s took amazing care of my Lexus. Quick, Professional body work! Robert assured me they would do amazing work and did not disappoint, GO’s went above and beyond. Would definitely recommend if you’re deciding taking your vehicle here!
Jubilee Garcia
★★★★★
5 years ago
I was in a car accident and chose G.O Collision to take care of fixing my bumper. They did an outstanding job!! They were on time, gave updates and even detailed the inside of my car and washed the outside - I was not expecting this. So very thankful for all the work they put in!!
Gary Oliver
★★★★★
7 years ago
Thank you all for the great reviews, we want the best experience for all of our customers. We pride ourselves on customer service and will do everything we can to make sure our customers are happy. MICHAEL C unfortunately your insurance only covered to remove the graffiti applied to your car, we also fully detailed the car for no additional charge. Unfortunately we cant repaint your whole car, especially if your insurance see it as prior damage/body work.
Desiree Nash
★★★★★
6 years ago
These guys are the best! They fixed our Cadillac and it looks amazing. The paint was a metallic and you can't even tell that it any body work was ever done. I am more then impressed with their work.
