Gerber Collision & Glass

Tina Watson

★★★★★

7 years ago

I recently had my girlfriend's car there for body work that happened when I was driving it. Johnny and his crew are top notch! Excellent workmanship on the repairs..but over the top customer service!!! Johnny goes far above and beyond in seeing that everything is taken care of while the work is being done! I will refer and use them exclusively again if the need arises! Thank you all!! She was extremely pleased with her car when I took it back to her today!!!

Ash

★★★★★

4 years ago

I found the owner John to be a man of great integrity. He was very honest with me and actually talked be out of painting my front bumper that has been scraped because BMWs are made with low front bumpers. He told me that I would end up scraping it again very soon because of the roads in chico are bad. I've never experienced such honesty from a local business. He buffed a scrape for me toward rear of car and did not want change me for it. What a difference it made. I would definitely go back to JP auto body and would highly recommend this company to anyone needing quality body work.

Cristina Hernandez

★★★★★

2 years ago

I had to take my car in for a bumper replacement and they worked hard to fixed it! My car looked so nice after I got it!!! They all work hard and John he is such a nice person. 10/10 recommend JP’s Paint and Body Works!!!

Amber Moran

★★★★★

4 years ago

I had a tree drop a few limbs on the roof of my car and created a few minor dents. I looked around for a shop and the reviews for JP's we're really good and after I made arrangements over the phone they were the shop I decided to go with. My insurance did some strange stuff and made things a bit confusing. The shop got all the insurance stuff taken care of and the job even came in a little under budget (not the usual but a nice surprise). I was updated on the status of my vehicle and I was really happy with the work that was done when I picked it up. Totally satisfied.

Jessica Orlandi

★★★★★

3 years ago

Throughout the process I was updated and notified of everything going on with my vehicle (my baby!). Working with and talking to the owner makes you feel very taken care of. They respected my car like it was one of their own, I really respect the staff there and the owner JP for that. After the process, I had some questions and was offered some information and A free consultation afterwards on something else unrelated. Other than my Father's garage, this is the place that I solely trust with something that means so much to me, my car.

Teri Ruth Harris

★★★★★

3 years ago

I have used this shop a few times and they have always been top notch. It is obvious that John cares about you, your pocket book, and his reputation. I can't think of a time I have been disappointed in their performance there. I never like haveing to dump money into this sort of stuff but, at least I feel confident that he is only spending what is necessary to get the job done. If it is covered by insurance he will work with your insurance company to make sure it is handled. Good old fashioned, work ethics, and honesty.

ItsmeCICI

★☆☆☆☆

11 months ago

Costumer service is good. Mechanical tech workers does not know what they were doing! Mess up some electrical problem on my car and said it wasn't them that did it when I clearly took my car to them to fix it 😒 they even called Toyota car shop company and told them they've never seen anything like this before 🥴🥴🥴🥴🥴🥴

Jojoe Foxie

★★★★★

2 years ago

What a fabulous job repairing my passenger side doors. My car looks like new and it just came off the showroom floor! Manager Shane and the repair crew are very courteous and keep you informed on the repair progress. My experience was great and I highly recommend them if you need any body repair work.

Marc Nielsen

★☆☆☆☆

a year ago

I would not recommend this shop to anyone. They are dishonest and do shoddy work. While the Chico location appears to be a small locally owned business it is not. It is part of a large national chain and I recommend that you visit the Better Business Bureau and read reviews on how poorly this company treats it's customers. This is my experience with the Chico location. 6 months ago i asked them to do insurance repair on my 2010 Toyota Tundra. This included body work and replacement of a Snugtop camper shell. Gerber collision billed my insurance company $5000 dollars for the camper shell. They said it was back ordered and to expect it in July. The camper shell was never ordered... Chico Gerber Collision pocketed the money instead. This resulted in complaints to the California Dept of Consumer Affairs, the Better Business Bureau and now online reviews. The work done by this business is poor and they lack integrity. They do not return calls and when you finally talk to a Gerber rep they are evasive and do not follow through.

Hunter Seibert

★☆☆☆☆

a year ago

Terrible unprofessional place, ruined my car as they left the coolant overflow resviour sitting in front of my ac condenser and radiator

Travis Polley

★★★★★

3 years ago

1st time having someone hit my car ... their insurance company recommended JP ... iam amazed at how it looks like nothing happened and can not say how much I appreciate their service and my car looked shiny and new even the inside !!!! Thank you so very much Jhon !!!!!

Daenyahn Geerer

★★★★★

a year ago

They made my very stressful event so carefree and easy. They handled everything professionally with speed and quality work. 100% would recommend using their company. I know I will be!

Joshua Birdsall

★★★★★

5 years ago

These guys are awesome! Was in a minor fender bender and these guys were highly rated. Was nervous at first as we have a higher end car, but the car looks brand new and can never tell there was an issue. They even offered to fix rock chips in the paint for free. Very honest and highly recommend. Thank you!

Abenino Martinez

★★★★★

7 months ago

First time writing a review.took My 2016 ram cummins had a rear driver door damage from another vehicle (accidents happen). Gerber collision kept me updated every step of the way with expenses and costs. Not only did i feel welcomed when i walked into their facility they quickly got me in and out with a rental car with a breeze. A++++++ service dont go anywhere else.again thank you guys for professional work on my truck made it look brand new like nothing happened and thank you for doing a detail afterwards!!! 👍

Gimmesumsauce

★★★★★

10 months ago

Amazing customer service, the office kept me informed of my vehicle and returned it looking better than it did prior to the accident. Thank you so much Amanda and team for getting me in on such short notice and having this process be very quick and easy. Wrecks are stressful enough and you guys made sure to make it stress free for me. 10/10!

Mason Alexander

★★★★★

9 months ago

Very good work, keeps you informed on what is going on with vehicle if any changes occur as well. If going through insurance they also keep you well informed of what stage they are in. The repair and paint came out great and employees there are very friendly. Highly recommend. They also were able to get it done sooner than insurance had said. All around quality work.

David Young

★★★★★

Edited 6 months ago

They were recommended by Safeco as the preferred repair shop...and Wow. Great communicators! Ashlee and Christina are great...keeping me informed with the progress of my car's repair. Having in-house connections with the insurance company is an asset when prompt review is necessary. Christina makes the estimating visit thorough and complete. Getting my car back like new is what they provide!