About Business
For professional Car Repair care in Topeka, KS, Topeka, look no further than Goodyear Auto Service. Their team excels at delivering top-tier results for Tire shop, Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.1/5 rating based on 200 pieces of feedback. They have become an integral part of the Topeka, KS community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Topeka, Goodyear Auto Service is ready to assist with your next project or repair.
Google Reviews
Matthew Tetuan
★★★★★
2 years ago
It was great only waited an hour for my tires. Justyn Becker was great guy.He told what I needed and he suggested that I needed a third tire. I didn’t know I needed a he let me know. That I did for my safety. It felt like he really cared for me. I grabbed his business card just in case I need to to speak to him about my car care.
ED D
★★★★★
3 years ago
They are very kind and efficient people. Replaced 4 tires in a very short time. They also helped me to figure out if the roadside hazard coverage includes Canada. I think they really did an excellent job in accommodating customers. Not only skillful but they are all very good communicators. Cheers.
mark peterson
★
☆☆☆☆
2 years ago
An employee was bringing my truck around after getting new tires. Cut the turn too short and scraped the bed of my truck on the corner of the building. I was told an insurance claim would be made. After 5 days I contacted the insurance company which I found on the corporate website only to find out a claim hadn’t been made. Once the claim was in everything was smooth. I would think after damaging someone’s vehicle a follow up call or a discount on a future service would be offered. I called initially to speak to the general manager and was told he wasn’t available but then heard whoever answered the phone ask if he wanted to talk to me. He did , but why would whoever answered the phone try to deceive me if he didn’t want to take the call. Will never return to this center for service.
Taylor
★★★★★
2 years ago
I recently went in to get an alignment done on my car. Not only was I able to get in without an appointment, but we were in and out in under an hour. I had to bring the car back because it was still pulling to the right, but Brian got me in right away and fixed me up in under 30 minutes and didn't charge me any extra. First time here and I will definitely recommending others to this location!
Jasmyne T
★★★★★
2 years ago
This is my favorite Good Year in Topeka. Everyone is so kind and helpful. I particularly love Lee. He goes above and beyond. They are reasonably priced and even have a military discount on services. It is also pretty easy to get an appointment. I trust them to work on my vehicle and have been going here since 2019.
Julie Viereck
★★★★★
a year ago
Hunter the Service Manager over exceeded customer service and I can't say enough. Hunter helped locate a dealership that could assist with a engine recall problem while traveling through Kansas. Our situation was doom and gloom until Hunter helped direct us. A+ in customer service and I would highly recommend!
Halston Puett
★
☆☆☆☆
3 months ago
Couldn't get my truck in cause it was too tall with a leveling kit. Took it to Firestone got me in and out withing a hour.
Dale Miller
★★★★★
a year ago
On a 7000 mile road trip and started losing tire pressure on the highway. Rolled into this Goodyear 1.5 hours before close. Tegan, Timothy and (Jim, Linn- didn’t catch the name) were super helpful. They found the problem, fixed it getting us on the road again half an hour after closing time. They were courteous, professional and cheerful. It did a lot to alleviate our stress. Thanks you to the entire team!
Emily McLamb
★★★★★
a month ago
Best service in town. I recommend them to everyone
Megan H
★★★★★
a year ago
I had a problem with my tire that got pushed back after an accident on the icy roads. I called and Hunter gave me a quote in less then 5 minutes with all of the possible things that could be wrong. I brought my car in and they had it fixed within a few hrs and only one thing was wrong! I am very happy with my service there and will be returning.
Justyn Huffman
★★★★★
a year ago
These guys are amazing. I've had brand new tires for not close to two years now and they change it without argument. Even, when it's late in the day! Service is by far more than impeccable! And I appreciate all you guys do!
Karen F.
★★★★★
a year ago
We were traveling cross country when we experienced an unexpected mechanical issue in Topeka. We arrived at Goodyear at 8 AM on Saturday morning and were greeted by James the assistant service manager who promptly connected us to Lynn the store manager. Lynn quickly diagnosed the issue, ordered the parts and we were in and out of there in less than two hours. This was critical as we were expected to be in Denver by nightfall. I highly recommend this facility for their professionalism and customer service.
Jeremy Watson
★★★★★
3 years ago
Ordered Goodyear Duratrac tires online and set appointment to have them installed, all from their order site online. When I brought the Jeep in the desk guys were very friendly and were expecting me. They called me when it was done and even checked my alignment for free, which was fine.
stevegrace guillen
★★★★★
3 months ago
Great service on a weekend. Had me in and out quickly. Friendly helpful staff.
Sophie
★
☆☆☆☆
2 months ago
The prices are outrageous and they are extremely dishonest. I have given them 2 separate chances, one with my car battery/tire issues, and one with my car oil. When I first got my battery replaced they charged me $300 and some change, then told me there was nothing wrong with my tire. They blew up my tire and I left extremely unhappy at the battery prices. A day passed and my tire pressure was extremely low again, so obviously there was something wrong with my tire. 3 months ago they checked the oil in my car and said I had none, so they made me pay for a full oil change, but they didn't even change my sticker. Then when I asked what the issue could have been they didn't even tell me any legitimate possible answers. 3 months later (now) I have no oil in my car again and I don't think I will go back to this location.
thomas doyle
★
☆☆☆☆
5 months ago
Absolutely terrible. I brought my car here 3 times in a month and was charged a diagnostic fee every time. Every time I brought my car in it took them multiple days to simple get it back to me and each time I went they told me there was a different thing that was wrong, charging me 4-500$ on top of the 190$ diagnostic all 3 times. Do not recommend to anyone.
Marlene Sisson
★★★★★
3 months ago
Lynn and Tegan were helpful and went above and beyond with assistance in new tire purchase. They helped us apply for a Goodyear credit card as well. Tegan took extra time to help us get our new credit card info so we could use it for the new purchase. Lynn looked at our existing tires and discussed new tire options and helped us make the choice that would best suit our needs.
Matt Trizuto
★★★★★
3 months ago
Good, honest work I’ve come to trust over several years with all the family’s vehicles. At other shops in Topeka, folks try to upsell unnecessary repairs under the assumption that their customers won’t know any better. This does not happen at Goodyear on Croix- they tell you what you need, when you need it, or if something can wait they will tell you that too, understanding that customer money doesn’t grow on trees.
Shawn
★
☆☆☆☆
a month ago
I went in for an oil change and they damaged the engine oil cap. They also didn't tell me about it. I only noticed it nearly a month later when I had to get a new accessory belt put in ( by somebody that didn't damage my car). These people will damage your vehicle and then neglect to tell you about it. Never coming back here and you shouldn't either.
Thomas Rigg
★★★★★
3 weeks ago
I have been a customer of the South Topeka store on Croix Avenue since moving to Topeka in May, 1985. They are always honest, professional, and very clear if something needs to be done during the initial inspection. I trust their judgment more than I trust most dealerships. Whether it's just an oil change or a combination of services on one of our 4 vehicles, the products and services are top notch. If they weren't, I would contact the store manager, but I never have had to do that.
