Google Reviews
George Fluke
★★★★★
3 years ago
There is a reason why Lewis Collision Center has been in business for as long as they have. They know what customer service is. The level of honesty, professionalism. and immaculate work performed made this a worthwhile experience. The '08 Tundra looks like it came right off the factory line (again).
Faye Miller
★★★★★
4 years ago
Was a very easy pleasant experience. The communication and customer service was 5* and my car runs great! No complaints and would definitely recommend. Can't tell I ever hit a deer.
Joel Billinger
★★★★★
6 years ago
Unfortunately my car was totaled and a repair option wasn't probably going to work for me. But, Jeff was very helpful in explaining everything and offered a lot of advice without trying to sell me on a repair he didn't think was going to be a good idea. Very helpful.
julie givens
★★★★★
3 years ago
Have taken all of my vehicles to Jeff and the team at Lewis Collison from a Mini-Cooper to a Dodge Viper and Jeep Wrangler. You don't have to have a Toyota to have a great experience with professionals who do the job right! I'm and insurance agent and I refer all of my customers to them too, gladly :D
Joanna Dolan
★★★★★
4 years ago
I had hit my first (and hopefully last) deer...I had never had an "accident " before and was so anxiety ridden. My husband works long hours, and I had an almost 2 year old. (At the time). This was the last thing I needed... My entire passenger door and front corner panel was dented in. The fog light, was pushed back into the cavity... Per my dealership's recommendation, I went with Lewis Collision Center for my repairs. I met with Orie and he immediately put all my worries to rest and walked me through the process. Unfortunately my insurance wouldn't cover a rental car and with a baby, I really couldn't afford to not have a car. Since my car was still drivable, Orie let me hang onto it until they had a loaner car available. Once a car became available, they took mine in for repairs. They had my car for about 2 weeks and gave me periodical updates. During that time I had let Orie and Jeff know that the passenger door (where most of the deer impact happened) would catch air and get pulled by wind, plus alot of noise and if they could, to please double check to make sure it was sealed and quiet. (I hate wind noise 🙈) When my car was finished, Orie called me to let me know and told me he took it for a test drive just to make sure that passenger door was sealed and quiet like I asked for. When I got there, my car was immaculate! It was detailed inside and out, the dents were gone, the paint was flawless. It looked brand new! Like nothing ever happened! Jeff immediately greeted me and got it pulled up next to the loaner and even offered to get my carseat moved and clicked into my car for me! (Thank you!) He helped me get the rest of my stuff too! Orie then walked me through the paperwork and got everything finalized for me. It was a breeze! These two gentlemen were perfect in every way and so incredibly helpful and kind. I couldn't have asked for a more flawless and easy process. I got in my car and away I went. And best of all (no wind noise....it was so quiet my baby girl fell back asleep). I am so happy to have my car back, but so grateful for the wonderful experience and would definitely take my car back to Orie and Jeff in a heart beat. (Though I hope my run ins with Bambi are over) 🦌 Thank you again Orie and Jeff! (I have a filter on the finished results. The paint color is the exact match as it was before)
Alissa Menke
★★★★★
5 years ago
I was very impressed with my experience at Lewis Collision Center. Orie did a wonderful job communicating with me to provide updates and outline the next steps. It was a breathe of fresh air compared to the experience I've had dealing with my insurance company!
Cassidy
★
☆☆☆☆
7 years ago
I had a dent in my hood that needs repaired. That is it. No other damage. I dropped off my car over two weeks ago and they still have not gotten it completed. I get the run around as to why it isn't done. I have not had a rental in the time frame and they are aware how badly I am in need of my own car back. If they were too busy to fix a dent, they should not have accepted my car to begin with. If they encountered unforseen difficulty, they could at least call me and keep me in the loop or tried making it right by me. For a collision center not to be able to fix a dent in over 14 days, that is absolutely ridiculous. Now they're saying "maybe by the end of the week" my car will be done. Doubtful, yet optimistic.
Deanna Williamson
★★★★★
2 years ago
Orie Allison saved my day. I found an ugly scratch down a front fender of my 2023 Toyota upon returning to my parked car. I took the car to Lewis Collision Center. Orie identified the mark as a definite scratch and took the car into the garage for more thorough evaluation. He did a beautiful job clearing the scratch and sent me on my way. He is a very talented, courteous asset to his business. Thank you.
Jennifer Monhollon
★
☆☆☆☆
6 years ago
I took my vehicle to this business to get it fixed after it recieved hail damage. I live in a small town so driving over an hour to get it fixed was my only choice. For what I asked to be repaired, I was promised it would take a week. The vehicle was kept for 4 weeks and getting an update was almost impossible. I finally had to have a MAN call in so that we could get a straight answer. The most important thing I asked to be repaired was a leak in the sun roof. The night I finally got it home, it rained heavily and it leaked very badly. So again I had to take off work and take it back to Topeka. They kept it for two more weeks and assured me it was fixed. Well, it finally rained a good amount last night and to no surprise, my whole canopy filled with water again. It took my husband two bath towels to soak it up. To say that I don't recommend this establishment is an understatement. I missed an exceptional amount of work to take my vehicle to and from their location. I paid them a substantial amount of money for repairs that didn't fix anything.
Kayla Hrenchir
★★★★★
3 years ago
I bought my Optima from Lewis Toyotas dealership in 2021 and had an excellent experience with their team and have had top notch service in their service department ever since. So when the unexpected happened and my Optima needed some damage repairs done, I picked Lewis Collision Center. From the minute I called to get an estimate done on my car to getting it picked up from repairs it was simple. Orie was amazing and very professional. Lewis Collision didn’t stop until they made sure my side view mirror was fully functional. I couldn’t be more excited when I picked my Optima up yesterday and it was beautiful! The paint looked amazing and dents were gone along with a hard fought new side view mirror! I’ll definitely be referring any friends and family that need damage repairs done. Any future repairs, I’ll definitely be choosing Lewis Collision! Thank you so much Orie and team!
m b
★★★★★
6 years ago
It's plain to see why they are so busy! The office staff are all very helpful and friendly, and the mechanics do amazing work!! They even explained what needed to be done without any of the usual glossing over (don't worry bout a thing, your makeup mirror will be fine...wink wink) that often happens when you're a woman asking car questions. They truly went above and beyond to get my car looking and running great again!!
vince lopez
★★
☆☆☆
a year ago
Quoted twice the price and twice as long to repair. I didn't realize he was going to drive my car around back where i couldn't see it to look at it further. The competition gave me an estimate after looking at the damage in the parking lot and then going back to the office.
Annette Hilderman
★★★★★
5 years ago
Orie was a tremendous help In getting my car repairs fixed. This was a month long process as the insurance company was not cooperative. He called me frequently to keep me updated on where the repairs were and with the issues they were experiencing I getting it fixed. The whole team did an excellent job with getting this complete. I highly recommend!
Just J
★★★★★
a year ago
Lewis Collision felt like the only positive occurrence related to my recent incident. I was on the losing side of a Hit and Run almost 3 months ago and Lewis was the closest Certified Center for my vehicle. Mr. Branam was helpful, professional, and even proved to be somewhat of an artist all wrapped up in one. Thanks again for everything and HAPPY NEW YEAR!!!!! Mr. C
Jessi Moore
★★★★★
a year ago
This place is awesome. I had an emergency when my sunroof shattered. They stayed late so I could drop off my vehicle, had the repairs done faster than anticipated, and then stayed late on a Friday so I could pick up and not have to go without my car all weekend. Orie explained every step amd made something that could have been devastating into a hassle free experience. Thank you so much!
Paul Talbot
★
☆☆☆☆
a year ago
Had used their services before. Walked into the office today, because never got a return phone call after leaving a detailed message. Get pure attitude, of we could care less, and we only do estimates by appointment. Never looked at me just the computer screen. Didn't even get to explain the issue with my car.
Tyler Remmert
★★★★★
11 months ago
They've always done a great job for me. Orie is a veteran estimator. The shop is Toyota warranty certified and Farm Bureau pre-approved. Especially for the newer gens full of radars and computers, this is the place to go when you smash them up.
Brandi jonson
★★★★★
a year ago
I can not say enough good things about this place! Jeff was wonderful to work with. From beginning to end he made the entire process incredibly easy for me. They had a rental (2025 Camry) so I didn't have to deal with the hassle of trying to go through Enterprise. Jeff handled everything, all I had to do was drop my car off and pick it up when he called me. The car looked great, couldn’t tell any work was done on it. I had stressed out for a month dealing with the insurance company prior to contacting Jeff, wish I had found him earlier. Thanks again Jeff!
Ed Wadeen
★★★★★
2 months ago
These guys are great to to work with, I brought my truck in twice and the service was amazing both times, I bought my car in and again the service and work was great as always! So if you need collision repair and service these guys go above and beyond to get your vehicle back in the shape it was.
Phil Stone
★★★★★
a month ago
In my opinion, there is just no place else you would want to take your car to be repaired. My car was wrecked, and unfortunately ended up being totaled by the insurance company. Orie and Jeff were unbelievably helpful to me in navigating this process. I wish I could say the same about my insurance company. I was able to get through that fiasco because of their help.Orie kept me constantly updated on the progress in what they thought was going to be a repair. His exceptional kindness to me at a time when my husband is going through chemo and is seriously ill was so truly appreciated. Couldn’t have done it without him. Terrific company and terrific people. Cindy Stone Just a note, we have had two cars body damage fixed by Lewis and they were both as good as new.
