About Business
Residents of Idaho Falls, ID, Idaho Falls have long trusted Grease Monkey for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Oil change service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.5/5 rating with 702 reviews. Throughout Idaho Falls, and particularly in Idaho Falls, ID, Grease Monkey is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Grease Monkey for any Car Repair inquiries or to schedule a visit to their Idaho Falls, ID facility.
Google Reviews
Tyson Bailey
★★★★★
a month ago
This was the most pleasant car experience I had at any type of mechanic for CarPlace. I went in this morning for an oil change from the first person who was greeting the person who sent me off. The entire crew was extremely professional, respectful, and organized It was nice to know I was taken care of and my car. They were weren’t pushy or trying to get me to buy stuff I didn’t need and they even helped me with the problem Grease monkey created With my oil pan and the bolts. I suggest never go to the grease monkey up in Rexburg.. I would drive down to this one , amber was extremely helpful and i wish i remembered the whole morning crews names. They all were very mice professional in so many ways, they have a great system.
Chris Brayton
★
☆☆☆☆
2 months ago
This was the worst experience. I spent over 3 hours here waiting. I was quoted a lower price in the beginning than what I was given at the end of the service. Somehow, they broke my metal valve stem from my tire and shot it across the shop. They had to call someone in to get the valve stem replaced. I was told they were taking my tire to Discount Tire. They did not. They took it to another shop who put in a rubber valve stem and did not put the tire pressure monitor sensor back in. I had to pay Discount Tire to put it back in. I took the receipt from Discount Tire into Grease Monkey and asked to be reimbursed for the tire pressure monitor sensor. I was told the manager would have to call me. He did call and I missed the call. I attempted to return the call only to have the number be disconnected. I attempted to call and text but the number still could not be completed. I tried to call the shop and couldn’t get through. I sent an email through the website. No reply. I sent an email to the corporate office. No reply. I finally have given up and decided to leave a review. I would never go to a Grease Monkey again. I had an experience in the summer with another vehicle where they did not fill the oil up to full and was 3.5 quarts low when I picked it up.
Adria Gorham
★★★★★
a month ago
I have always had a great experience at grease monkey, but today it was above and beyond. My husband and I showed up shortly before closing because we had a car trip and realized our car was low on oil (it was burning like crazy). They took great care of us and helped us assess what’s going on. They’re super knowledgeable and went above and beyond for us.
Tiera Nash
★★★★★
4 months ago
What a GREAT experience! I have to say, these guys made it feel like “me time” rather than an oil change! David, you truly impressed me by the way you handled training, I didn’t even know Nick was being trained until the very end when he told me so himself, and that’s partially from good, humble leadership!! Nick, you’re a salesman at heart my friend, and my car thanks you as well!! She’s much happier!! Stick with those guys, truly a great place to be!! They took me through every detail, double checked everything, and left me with confidence in the work performed. I will recommend to all my people, and I’ve found my permanent place for sure!!
Susie Holverson
★★★★★
a month ago
I love how thorough they are and that they are informative but not pushy! It's good to be aware about things going on in my vehicle but feel like I have the time to think about what to do with each thing. And the indoor drinks and things along with coloring books available makes bringing kids a lot less overwhelming!! Thank you so much!
AJ Jaques
★★★★★
a month ago
The staff here is friendly, professional, and has a good sense of humor. They topped off my oil, windshield washer fluid, checked my fluids, checked tire air pressure, etc. All of this at NO CHARGE! It made my day!!! Thank you!!!! AJ
Teresa Fehlberg
★★★★★
5 months ago
I stopped here for a diesel oil change, and they handled it perfectly. Everything was done quickly and at a fair price. The staff took time to explain what was checked and made me feel comfortable. I’ll definitely return next time I’m in Idaho Falls.
Chloe Yuhas
★★★★★
4 months ago
While coming here for an oil change, I was greeted by some very nice young men. , i was kindly greeted by a young man named alex, and he explained to me the different oils and how they affected my car.( I went with the premium purple oil) I only waited 13 minutes to get my oil and all of my fluids topped off. they did a great job here, will be coming back.
Hayley Knafel
★★★★★
5 months ago
Had the best experience - highly recommended. Amber, who got me set up was incredible. Joseph answered all my questions and went above and beyond to take care of me. Everyone took their time with me and the other customers, but still raced the clock to get the work done super quickly. 10/10 great service and prices.
Irma Borquez
★
☆☆☆☆
4 months ago
The pricing here was surprisingly high for what they provided. On top of that, their way of measuring and explaining the oil change was confusing and didn’t feel transparent. I left unsure whether the service was done correctly. It just didn’t feel like good value for the price.
Sebastian Lee
★★★★★
a year ago
Had a fantastic experience here! Especially after being at so many other oil change and mechanic shops. These guys actually know how to treat you like a valued customer. They come out to greet you, get you checked in, offer free drinks and refreshments and I'm not talking water and popcorn, the waiting room is warm and pleasant, no strong smells (tires or oil) and the crew is communicative and lively. They have good company culture and it's fun to witness as they are taking care of you and other customers. They only made good and real suggestions on things additional to service that I requested. And they don't get confrontational if you say no. Huge shout out to Nathan and Bastian for being a great part of our experience there!
joe will
★★★★★
5 months ago
Alex did three of my rock chips and they came out amazing, had me in and out in less than fifteen minutes. They were priced very affordable and will definitely be coming here more since I now know they replace glass as well. 5 out of 5 for the crew on Holmes!
scott thomas
★★★★★
2 months ago
Super fast, was met immediately with a tech to get going was done in less than 20 min got a good cup of coffee and was on my way. Highly recommended
Jordan Shumway
★
☆☆☆☆
8 months ago
Brand new truck for a simple oil change and I told them this happened at there shop. Owner even sent me photos of my truck pulling in to the bay and there was no damage and this is the after. They denied everything. Super pissed off, my own fault for not doing it myself. Anyways own up and take responsibility for a screw up and your business will grow. Horrible experience with the owner or manager.
McKena Wood
★★
☆☆☆
4 months ago
Loved that they went through everything so thoroughly with me but unfortunately they put an extra $25 charge that I luckily caught but they also added about $17 charge that I did not catch. Very good service but it seems like they try to screw you on pricing.
Trynn Oliphant
★★★★★
5 months ago
Joseph and Nate dibello were super kind and helped me get taken care of. Walked me through a few things about my car that I didn't understand but feel better about now. Awesome service
Robert Clark
★★★★★
5 months ago
Traveling through Idaho Falls, I wasn’t sure where to stop, but I’m glad I chose this shop. The staff was friendly and made me feel like a regular customer. They had my car done in under 15 minutes. Great experience for someone just passing through.
Mark Brigance
★★★★★
a year ago
Really fast service...oil change, air filter, cabin filter, tire rotation, wipers, and coolant top off all in under 30mins. Price was about the same for what I would usually spend for this. but was quoted for other maintenance and a way better price. First time here and will likely return. Awesome job pit crew!👍
Katie Terry
★★★★★
7 months ago
Amazing service, I always feel welcome and they’re very honest about what my car needs and doesn’t need
Camden Wyman
★★★★★
Edited a month ago
Great work. Very professional. Great communication. Joseph is the name of manager that was helping me out today. Joseph is very personable, honest, hard working, & is the reason i keep bringing my cars to this Grease Monkey location. 10 out of 10 experience.
