Gustavo Tire Auto Repair

P Whatever

★☆☆☆☆

10 months ago

Got some new tires and my oil changed, and they offered me some repair work, said that they do payment plans. Cool! So I get some work done on my engine, and essentially they did nothing. Hacked together a fix for my engine mounts, didn't even actually acquire the proper parts. Here's the kicker: while my car was on their lot, my catalytic converter was stolen. Put in a police report, of course nothing was done. No footage or cameras apparently. Not to mention the fact that this "payment plan" ended up being 700 dollars more than I was quoted for. I ask Gus what's up with this price? I'm told by him and the young mother who works the front that oh yeah, give it a couple weeks and the price will be corrected. Not gonna make that mistake again. So here I am with a loan that's about double what I was told I would pay, and no catalytic converter, and to top it all off, on the way to another mechanic who would actually keep my car safe, my oil light comes on. They didn't even change my oil lol. Basically, I'm a very gullible guy. At least I was back when this happened. Can't wait for this place to become a parking lot, or maybe an IHOP. Steer very, VERY clear of this place, and don't believe a word that anyone might tell you otherwise. Especially from anyone who is involved with this business.

Erin Slayton

★☆☆☆☆

2 years ago

Went in for a tire rotation quoted at $25. AFTER the job was complete (took 5 minutes), he told me I owed him $40. The shop was full of men and I can only assume he (the owner did my rotation) knew how easily he could take advantage of a young woman. I gave him $40 cash because I had a feeling I was not going to win that fight. Disappointed in the lack of morality at this shop.

derek smith

★☆☆☆☆

2 years ago

My experience was awful. They stripped 4 of my lug studs; 2 locking lug nuts & 2 regular lug nuts. They didn't tell me they did, I noticed they did & asked about it. They had the audacity to blame either me or another tire company. The owner wouldn't reimburse me for the parts needed to fix it; the fixing I would end up doing myself since I no longer trusted them to do a fix job when they botched the main job. This was my awful experience.

Frank Roggio

★★★★☆

2 years ago

Had a flat on my inside dually and saw this place out of the corner of my eye. Fast and happy to get it done. The only reason I gave 4 star is because I asked for the tire pressure to be set at 65psi as the other 3 tires and he inflated to 50psi. Maybe an oversight but I still would use him again...

Stephanie Poierier

★☆☆☆☆

7 years ago

WORST place I've ever been to!!! If I could give it 0 stars I would. I called ahead and asked if they had the right size used tires, and they said yes. I told them what size I needed again when I got there. They still managed to put on the wrong size, and a woman and a CHILD put them on! I didn't realize they gave me the wrong size until I got home and they were closed. When I called back, the only option given was ordering new ones for double the price! When I called back and said that wouldn't work because I could new ones cheaper elsewhere, the owner REFUSED to match that price, and raised his voice, spoke over me, and tried to rush me off the phone! He also said I would have to pay a cancellation fee. DON'T EVER GO THERE, HORRIBLE HORRIBLE CUSTOMER SERVICE, WHERE THEY DON'T OWN UP TO THEIR MISTAKES, AND THEY HAVE CHILDREN WORKING FOR THEM!!!

Jay Branch

★☆☆☆☆

3 years ago

Put the wrong size tires on and when I got home 7 minutes away it was ALREADY FLAT. Called them to speak to the owner and the little kid who works there lied and said the owner was speaking to me as if I can’t tell the difference between a 12 year old talking and an adult. Then they tried to blame the flat tire on me. Took it back the next day and they tried to claim that they were not the ones to put the wrong size tires on. Had a little kid running the store and would just lie and lie. Got my money back after a whole process and now I tell every single person I know to NEVER spend a PENNY at this place. HORRIBLE. Giving this place even one star makes me sick. ZERO STARS

Kendra Rister

★★★★★

4 years ago

I always go here to have my tire pressure checked because I'm really bad at putting the right amount of air in. Luckily when I went in today they saw that one of my tires was showing belts on the inside edge. I asked them to put 4 new ones on and they were done in 20 minutes. Excellent service and nice people all around.

Jake Phillips

★★★★★

2 years ago

Fast friendly service. When all others were over a hour wait this guy had me in and out with no line. This place is a Small mom and pop shop too so support for them means way more then the big guys. Will be ny go to for tire service from now on!

Amanda Sanders

★★☆☆☆

3 years ago

They put the wrong size tire on my car because they said it was the only one close they had.... Not I'm sorry we don't have what your asking for!! Ended up buying another tire 3 days later when that one blew out! Again! They were fast though. Just isn't as good when the product isn't what you asked for.

WhoRyou Mister

★★★★☆

2 years ago

He usually gets me back on the road for fairly cheap, and pretty quick... The tire is never the exact size I ask for ... But it never hurts anything... Just a little bit taller or whatever... He knows what he's doing.

j z

★★★★★

7 years ago

These guys can always help me out. They don't always have exactly the tire you need if you drive a truck, but they'll slap something together for you to get you roadworthy if you have a flat or similar emergency. $40 for a used tire is better than $120+ for a wrecker! Give them some heads up and they can really help you out. I don't go anywhere else for tires. They'll also do some routine maintenance, but you have to bring any needed parts or fluids with you. They do take some cards, but you should bring cash because the machine is a bit unreliable. Always fast and friendly service at Gustavo's!

Thomas Trenary

★★★★★

6 years ago

I went in late on a Saturday to get my 2 front tires replaced. Got my vehicle home and noticed a leak in one of the tires. By the time I noticed they were closed. Went back in Monday and they made it right with no extra charge. Great service and really understanding people!

Alan Padilla Ramos

★☆☆☆☆

4 years ago

Increased the price AFTER job was done, when expressed my discomfort his only response was "we can undo the job" not even "sorry for the inconvenience". And then said he DOES NOT LIKE WORKING WITH LATINOS. Price wasn't unreasonable but horrible service. I'd never return or recommend it to anyone.

Jessica Campbell

★★★★★

2 years ago

Had a blowout on the interstate, Gustavo was the only place open. Manuel was amazing. Got us taken care of with a new tire and back on the road within minutes! Amazing polite employee!

Tara Knauls

★☆☆☆☆

2 years ago

Gustavo sold me the wrong sized tire and won’t refund it back to me and I only drove it back to the shop and no further. He tried to sell me 3 more tires versus giving me my $160 back. I’m so disappointed. Very very bad business. If anyone needs a brand new tire, I have one that I can’t use! 😓

Danete

★★★★★

6 years ago

This hard working family are really kind. Gus (the owner) ordered all new new tires and gave me a GREAT price for all 4. I will continue to utilize their exceptional services

Chrissy Goodwin

★☆☆☆☆

2 years ago

Went in and got 2 new tires. The stem on one was worn and ended up with another flat the next morning. Took it back in to be repaired and they charged me another $20 for something that was their fault. I'll never return to this establishment and I'll also not refer anyone to this eat.