Harold's Transmissions

Charleta Gilbreath

★☆☆☆☆

9 years ago

took auto to shop on oct 17th . called after one week to check status. left message, and never got a return call. had to drive 50 miles to find out nothing had been done. was told it would be next week. was told we'll call you when ready. thurs. I called , and left message again. no reply. drove the 50 miles again to check on status. was told to come back in 2 hours. went back, and was told do you want to leave it with me, or take it with you. i'm sick and tired of you hurrying me. he had it 2 weeks so I took it somewhere else. I can't believe Harold did me that way. return calls would have been all it would have taken. I was the one being put out because of it. i'll never be back. in this case no stars.

Harley Downey

★★★★★

5 years ago

Hazard of driving a pre 96 car is finding competent service, Harold, Pam and cats gave me fair pricing excellent service and just a good feeling about the car. It is driving and riding great Thanks

Terry Kimberlin

★★★★★

8 years ago

Harold is a great guy. He will talk to you and give you his HONEST opinion. He rebuilt a transmission in my GMC pickup and I couldn't be happier. He is professional and honest.

Kaitlynn Manukainiu

★★★★★

8 years ago

Everyone at Harold’s is honest and to the point, a lot of people don’t understand what it takes to diagnose and repair transmissions. That’s why it’s a specialty shop because it’s not an easy task. Don’t believe me try to rebuild your own transmission. I’d trust Harold with any of my vehicles! Keep up the great work Harold’s transmissions and team!

Michael Barber

★★★★★

7 years ago

Used them 15 years ago and back again today with different truck. Other mechanic thought it was bad news but surprise, Harold’s Transmission solves the problem in 20 minutes no charge. 15 years ago I was extremely happy and extatic today! They are honest and great people.

Paul D.

★★★★★

7 years ago

My 2001 Suburban was in Denton. I was in Houston. My Suburban needed major transfer case work immediately. Harold, Pam and I put a plan together. We kept active and friendly communication and ran the plan. Result: All is good. Harold's Transmission completed the job with top quality, the right price and on time. A five star rating for sure.

Bart M

★★★★★

7 years ago

Harold's replaced the transfer case in my AWD 2001 GMC Sierra C3, and it feels brand new again. He and his wife were great people to work with. It's not fast food so don't expect it to be fixed overnight, but that's the price to pay with a company that stays busy as a result of quality work.

Jonathan Holbert

★★★★★

10 years ago

awesome! very friendly and helpful. I went in to get a diagnosis because I couldn't get a code, they got a code for me and explained it to me, Harold volunteered to take time out of his day to drive my truck to see if he noticed anything. we drove a few miles and he confirmed what the problem was. they didn't even charge me a dime! if I need transmission help or repairs again you bet I'm going here!

Cynthia Feeny

★★★★★

9 years ago

What wonderful service I received the other day when my car was having problem and not quite sure what the problem. I went to talk to Harold and after describing the issue he wanted to take a look at the car instead of me having to pay for a towing fee. I took him to my car and he looked at it and took it for a test drive only to find out it was a rock thrown into the wheel. It was fixed after he worked with it for a few minutes. There was no charge for his service. It was just great customer service helping another person out. I thank him for the help and keeping me from paying for an unnecessary towing fee. Thank you!!!!

Ilyas Tan

★★★★★

5 years ago

I am a foreigner in this country and came to study as a student. I don't remember his name, but the gentleman at this establishment took very good care of me. I thought there was a problem with the car's transmission, he drove my car, he said it worked fine. He took 15 minutes to understand whether there was a problem or not, but he took a lifetime to master it. Despite this knowledge and sparing time for me, he did not receive any money. As I said at the beginning of my comment, I am a foreigner in this country, but it made me feel at home. To me, someone to be trusted for expensive repairs like transmission.

Ed Swift

★★★★★

7 years ago

Harold is probably the single most knowledgeable guy around when it comes to automatic transmissions. He's a very pleasant man with a completely laid back style and demeanor. If Harold says your transmission is okay, and nothing's wrong with it you can take it to the bank. Anytime I took mine by to have him check something out about it, he's never charged me a dime. A decent respectable guy to be sure. Try Harold, you will like him. He knows his stuff.

Michelle Corazao

★★★★★

4 years ago

Harold is a one-of-a-kind guy. My regular mechanic suggested I take my car to Harold's Transmission to have him take a look. He drove it, and figured out the issue immediately. He was kind and thorough, and he wouldn't charge me. Go here for your transmission needs!

Tim Anderson

★★★★★

3 years ago

Harold and Trevor are great! They are focused on transmissions and I love that! It means they really know what they are doing and have worked on a ton of them (unlike many other shops who try and do everything). I highly recommend getting your transmission issues checked out here!

Katherine Bidot

★☆☆☆☆

2 years ago

When my husband took our 2018 Yukon to Harold, my husband described what he was noticing, and what he was concerned about with the transmission. Harold was not polite, and acted irritated that my husband showed up during his lunch. Harold did not test drive our vehicle or even look at it. His wife did all the talking and told my husband that it was a known problem with Yukons, that the clutches malfunction and he would need a repair. The cost was going to be $5,000. This was quoted without a test drive. They said they repair at least two of these a week. So we decided to take our vehicle to the dealer to see if they could check it out. The dealer test drove it, and discovered it was in “all wheel drive”, and because we had recently replaced one tire, and the tread was different from the other 3, we thought the noise we were hearing and feeling was because of our transmission. There is absolutely nothing wrong with our vehicle. Just put it in two wheel drive, and the noise and jerking feeling was gone. And, the cost was $0 and a little embarrassment for my husband. I would never recommend this place.

Tucker Jarrett

★★★★★

4 years ago

Harold, Pam and their team did an outstanding job on 1 of my work trucks (2006 F150) and even with parts being hard to find (not their fault) they explained everything to me. I got it back, with a slight tremor at highway speed while towing, took it back to him an explained what was happening and he stood behind his work and fixed it under their generous warranty. No one else I could trust with my transmission from here out. Harold is a stand up guy and a man of his word, and Pam is such a sweet lady. Even their tech is a very nice guy. Such a great business they have made. Props to their small business and as always, keep it local!

Anthony BAILEY (ANTDOGG408)

★★★★★

8 months ago

Took my ford f150 there. got it back and she ride like a brand new truck. Smooth shifting. Best transmission shop in town. Don't think on it. Go there and get it done u will be very pleased. excellent customer service. They was nice enough to drop me off at home. And pick me up once my truck was finished cause I only had one vehicle. I stay in Denton 15 min drive from the shop. Thank you Mr Harold

liz T

★★★★★

3 months ago

Had to give it some time for the review but after driving for 4 months no issues with the rebuild transmission. He charges cheaper than anybody else I know in town. Pam was very nice and helpful to me. They did offer a ride for me but I kindly did decline. Only thing to complain is Pam had stint surgery so Harold was not himself one day as I did show up to pick up the vehicle to be told it was a cash transaction when I thought it I can write a check. I tried to offer him a check, but it I was told to come back the next day to pickup my vehicle. Luckily this town has Gozone, only wasted $1.50. Overall for the price and his work, I was able to drive out of state with it with no issues and got where I needed to go. They can divide your payment in half and where you put half down and pay the rest after the vehicle is done, so at least they can work with the payment plan that way. Highly recomment to go to him if you are looking for a rebuilt.