Google Reviews
David Vanderford
★★★★★
a month ago
Great customer service and a friendly inviting atmosphere. They diagnosed the problem and they got the parts necessary for me to pass inspection. They even fixed a dent out of their generosity. I also loved that you can schedule online for an appointment. A new returning customer has been acquired.
Charles Frazier
★★★★
☆
3 months ago
I brought my damaged car to them on Monday, and picked it up Tuesday morning, all fixed. Honest, reasonably priced, highly competent work by friendly people. I've been bringing my cars to them for over 20 years. I wouldn't consider going elsewhere.
Tiffany Jacobs
★★★★★
Edited 5 months ago
This is the kind of small business you should want to give your money to. Honest, reliable, and they treat their customers like family. We're leaving on military orders but we will definitely recommend to any friends who get stationed here and need work done on their vehicles. Thanks LJ and fam ❤️
Debbie C
★★★★★
Edited 9 months ago
6-16-2025, Went in for an oil change and told LJ, I couldn't get my trunk open when I had gone to the grocery store. Anyway, long story short... He found the problem and ordered the part and had my trunk opening up with no issues. Such a professional business that goes the extra mile for their customers. You want great, honest service and a team that puts their hearts into their job. Trust me, you found them. I know tell all my friends what a wonderful honest company they are. Happy customer again!!!! Thank you Hi-Tech for a outstanding job on my Veloster. L.J. completed a task with my car in no time. Thank you for getting my car back on the road quickly!! I keep telling people about your honest service and warranty too. This customer is 500% satisfied Debbie
Paul Moomaw
★★★★★
9 months ago
I have used them before for oil changes and have been very happy. But my car was making an ambiguous clunking sound that I brought into them to check out. I assumed they would have the car for days because of the nature of the diagnosis. However, they called me back within an hour to tell me what the issue wasand had it fixed by the end of the day. They are fantastic and I will be going back again and again.
Christy Holland
★★★★★
10 months ago
It took me a long time to find a good mechanic ,but I will never go to any other place again. There are fair,honest,good people. They do great work&prices are the best you'll find. My whole family comes to this shop now and every single time we're so happy we did!
Lauren Price
★★★★★
a year ago
I’ve been bringing my car to Hi-Tech Auto in Virginia Beach for a couple of years, and they have consistently provided top-notch automotive repair and maintenance services. Whether it’s a routine oil change or a more complex engine repair, the experienced mechanics here always do an excellent job. The staff is friendly, knowledgeable, and they explain everything in detail, ensuring no surprises when it comes to costs. The affordable pricing and quick service turnaround make this shop a go-to for anyone in the area needing brake repair, engine diagnostics, transmission work, or even just a vehicle inspection. If you’re looking for a trustworthy and reliable mechanic in Virginia Beach, I highly recommend Hi-Tech Auto. Their quality service and attention to detail will keep your car running smoothly, and their honest pricing and transparency set them apart from other shops in the area.
maylon richmond
★★★★★
a year ago
Been bringing my cars,Trucks and bikes here for years. Awesome small business with great folks. Would recommend them to family and friends. So why go to the dealership when you can get the same great quality service from Hi-Tech! Support Small Business. Ask for LJ he’s a great guy to talk too.
Robert Cherry
★★★★★
a year ago
On a couple of peoples recommendation and doing some research on my own I called about repairing or replacing a V8 in my GM vehicle. John took some time to explain costs and options. I made a decision and they did the job in the time frame and on budget. I highly recommend them. Thank you Hi Tech!
Dom Manalo
★★★★★
2 years ago
Bailey and John were very nice, helpful, and chill. Bailey scheduled me a car inspection the next day and as soon as I got there for my appointment. John took my car in and inspected it. Fast, easy, and smooth inspection. Didn’t have to wait long at all. Highly recommend and surely would get my other cars inspected and fixed here. 👍
Gene Burke
★★★★★
2 years ago
John and 'Lil John have continued taking care of my vehicles for years. They recognize my truck and me, and treat me as a valued supporter. I had used Beach Ford and Priority Ford before, but at each my patronage was only a transaction for those places, just one more source of profit. In contrast, Hi-Tech has worked to develop a relationship. As an example, I recently broke a tail light. I called Hi-Tech, and they worked me in, and it was completely fixed within 90 min of my call, including travel time! That kind of service earns my business every time. Fair prices and very nice people. More businesses should be like Hi-Tech.
Jonathan West
★★★★★
2 years ago
Hi-Tech Auto does an amazing job! We have been using them for years to service our vehicles. They are the only shop locally that we have found that has the expertise to service Land Rover. John and Lil' John communicate the problem very well so that it all makes sense before they proceed on any repair. She shoot you straight and they are very honest. Great shop and great people! I would highly recommend.
TJ Proctor
★★★★★
11 months ago
They are friendly & honest. I've been taking my car there for almost 3 years for state inspections & other issues. I wouldn't trust my car with anyone else.
Bradley Bishop
★★★★★
2 years ago
Outstanding Service, Quality and Prices!!! I have used Hi Tech Auto Services in the past for other vehicles, and they have always done a Great job. I continue to be impressed. They did an outstanding job on my A/C, and it is now blowing super cold!!! I will definitely continue bringing my vehicles here.
Apiffany Mayo
★★★★★
2 years ago
I got In a accident and needed my car fixed and took my truck to Hi-Tech. Omg!! They are so amazing awesome customer service and amazing mechanics shout out to Tim he worked on my truck and I know with all the rust it was a you know what but he got it done and they had my truck finished and back to me a day before it was supposed to be ready. They are amazing!!! If you need some work done on your vehicle call Hi-Tech they are the best!!! Thanks Hi-Tech
Umar Westbrooks
★★★★★
a year ago
I recommend anyone looking for honest and reliable service to go hitech auto services. The people there were kind, helpful, and informative. They helped me and treated me the way I assume they would want their family to be treated. They saved me a lot of money and gave me sound advice. I also learned quite a bit from mr. Dave that will be of value to me in the future. 5 stars for sure
tennisdropshot
★
☆☆☆☆
3 years ago
I had an 8:00 AM appointment for an oil change and inspection. At 10:00 car still not ready and hear them talking to another person that the guy who writes up the inspection stickers was not there yet. It would have been nice to hear the truth other than being told that it be just a few more minutes. I can't believe they are able to stay in business. The prior owners were great!
Kim Moss
★★★★★
3 years ago
Never underestimate the value of an honest mechanic. Big John and his son Little John are the kindest and most helpful people. They are honest and fair. They take the time to explain things about your vehicle. They have a “Warrenty” which is their last name!! Absolutely an A+++++ experience. Highly recommend 10/10
SIERRA HELLER
★
☆☆☆☆
3 years ago
I hired them to swap a engine in my truck was told it would be done within 3 days. Truck was not even touched, called me back after the 3 day period and said they could do it by the end of the week. Got a call the next day telling me that they can’t get to it till 4 weeks later. They “offered” to tow my truck anywhere I wanted for “free”… I had it towed to another shop and told them not to put the engine in the back. They did anyways and ruined my brand new hard wood floors in the back. I literally laid them down the day before they got the truck. The owner John said he won’t be paying for them. I will be taking them to court! DO NOT USE THIS MECHANIC!
Imrahil Tahn
★★★★★
a year ago
Serviced both my personal and business vehicles. Was very fair on labor and fast. Highly recommend them for any automotive needs
