Honda Service

Joyce Blazer

★★★★★

2 months ago

Midlands Honda in Columbia,SC. The service department is unparalleled! Jonathan, the service manager, is accessible, efficient, nice, and understanding!!! Everyone who works there is super friendly! They take your car right away and bring it back washed! I love the voice video that send about what work is being completed. And they text you with updates. Amazing service department!!! I drive 2hours to get my car serviced by them!

Eric Covington

★★★★★

a month ago

We just purchased a 2026 Honda Pilot EXL just a few days ago, and the experience was absolutely fantastic! We come from a Toyota family and decide to look into Honda as from online it seem to us that Honda had way more features that were standard and the safety ratings were amazing! From the first time going to the dealership it was easy and the sales rep(forrest) knew the product inside and out! Even the finance manager (cluade) was amazing and worked with us to get into our new car! Now just owning this car just a little over a week we can easily say that Honda is going to be our main brand that we are going to purchase all our vehicles from! Great quality it rides quiet the acoustic glass is a huge Improvement! We have nothing but good things to say about this dealership and the people that work there and the product of Honda. well done Honda

Quonetta Green

★★★★★

a month ago

I had an amazing experience working with Ky’esha at Midlands Honda! I just purchased a brand new 2025 Honda at a great price, and the entire process was smooth from start to finish. Ky’esha is an outstanding sales rep, she’s incredibly patient, knowledgeable, and never pushy. She took the time to answer all of my questions, made sure I understood every step, and genuinely wanted to help me find the right vehicle. If you’re looking for someone who’s professional, kind, and truly cares about her customers, ask for Ky’esha. I couldn’t be happier with my purchase and highly recommend her and the team at Midlands Honda!

Antonio Mack

★★★★★

a month ago

I had a earlier 10:30 appt but I missed it, yet I did a last minute drive through 4:40 pm at Midland Honda, Columbia. Got my Nissan Titan 2024 Truck front driver- side tire repaired, a nasty screw in it. Thanks to service advisor, Ivory, she was nice and customer service focus helping me. My advice, don't buy a beautiful used Truck without a Maintenance/Tire warranty.

Carolyn Grimball

★★★★★

3 weeks ago

Greg kept me informed as to the maintenance of my 15 year old Honda Accord. No other shop has ever done any work on this car and it drives as good today as it did when I purchased it. I give a five star review.

Elaine Greza

★★★★★

a month ago

My appointment was handled smoothly and quickly by Drew Owens. I was advised of what was needed and what could wait a bit longer. Overall, I have been pleased with Midlands Honda service.

Jeanne Williams

★★★★★

3 weeks ago

First time having my car serviced there. I didn’t have an appointment, but no problem. Everyone was very helpful with a smile! Definitely my dealership of choice now! Thank you! J. Williams

David Montague

★★★★★

a month ago

I'm always pleased to be able to find a Honda car dealership so close to where I live. Having recently moved from Delaware to South Carolina, Midlands Honda served that purpose without a doubt here in Columbia, SC. They have serviced my 2012 Honda Accord as it has reached its 150,000 mile plateau for a few necessary maintenance needs including, sparks plugs, valve adjustments, drive belt, brake flush, and CVT transmission service. My service advisors, Angela and Aixia, have both been totally gracious and delightful while providing excellent customer service to me. The work performed by the technicians have also been excellent through these last couple of months of service work as my vehicle is driving and performing wonderfully. My overall experience has been excellent here at Midlands Honda.

B Powers

★★★★★

2 months ago

I had a very pleasant experience, I was treated kindly in a timely manor. The Passport Elite Blackout is an awesome style and Honda knocked it out of the park. The salesperson was knowledgeable and willing to help. I would recommend them if you are in need of a car.

MARTHA FELDER

★★★★★

a month ago

Rachel Porter is wonderful. She has been my service representative for years. Only complaint about the service itself - I felt like I should have packed a lunch. Other than that, actual service was fine and I will continue to go there.

Tiffany Jamison

★★★★★

a month ago

I went to purchase a car. I was referred to Chris Alton. He was patient and explained every detail in the process. He turned an anxious and frustrating process into a comfortable and calm experience. In addition, Claude Patterson, helped to finalize the financial arrangements with ease! Both gentlemen were so kind, helpful and honest. A true testament as to what the costumer service experience should be! Honda, they are gems!!!

Sandy C.

★★★★★

4 months ago

I have been unhappy with the service department for a very long time but this last experience may have changed my mind about them. Dave P. was my service advisor and both he and Ed (service director) worked very hard to ensure that I received the utmost in customer service. My service was completed promptly and they did not try to push extra repairs on me as I have experienced in the past! I was very pleased and will not hesitate to use their service department again in the future! Thanks Dave! I appreciate all you did to make this visit a positive one.

Felicia Dauway

★★★★★

2 months ago

This review is solely about my service technician, Ivory. She went above and beyond to take care of an ongoing issue with my car (that someone else dropped the ball on). She kept me updated every step of the way and did exactly what she said she would do. Her professional and kindness was top tier! Thank you, Ivory!

judy sobel

★★★★★

3 months ago

I brought my car in for some routine maintenance. More than anything, I appreciate really good customer service and that’s what I experienced this week at Midlands Honda. Everyone I dealt with was kind and personable and I really appreciated it. They also looked for ways to help me save money and that was also very helpful I bought my car here and will continue to use them for service.

Patrick Calhoun

★★★★★

4 months ago

Rachel Porter greeted me with a smile. Without hurrying me, she asked what I needed. Because the check-engine light had come on, I answered that I needed to correct it. Rachel noted the problem, asked several pertinent questions, maintaining a pleasant professional attitude and manner. She entered my demographic information and, upon giving me her business card, said she would call once the problem(s) were identified. She offered and came through with a courtesy van to take me home (which would later fetch me back to Midlands Honda once the car was repaired). The courtesy van was driven by Ken, who had come forward to help me originally, in support of Rachel. Indeed Rachel called me with an estimate. I approved. Responding to her call several hours, later I returned and got the same excellent, seamless service once more when I paid. All in all, a very fine customer experience. I would recommend Rachel to anyone who sought service at Midlands Honda

Natalie Davis

★★★★★

3 months ago

Such a beautiful experience whenever I go to midlands Honda for service. The employees greets you with a smile, while ensuring needs are met. I went in for an oil change which was quick I didn’t have to wait long. I enjoy receiving services and would highly recommend.

Josie Kennedy

★★★★★

2 months ago

My experience was great. My personal business was Professionally handled w/o any problems. The representative was very Professional, knew her job well, courteous, and helpful. Her name, Angela. I will continue to visit this Honda location for my auto care needs. Thank you!!