Honda Service Center

Richard Bush

★★★★★

2 years ago

Greeted as soon as I stepped out of the car. Usually I have to wait 5 to 10 minutes. The service writer talked to me very soon after. She was very pleasant and took time to listen to me about the issue I was having and let me demonstrate the problem. She kept me informed about the repair. This was the best experience I have had for service in a long time. By chance the technician who work on my vehicle was at the service writers desk. He was also very pleasant and explained what he had to do to repair the vehicle. I enjoyed talking with him.

Soren Frederiksen

★★★★★

a year ago

Repairs on our Fit were completed promptly and the work was done well and fixed the "check engine" issue. There were suggested items that the Tech determined were not needed and told us so, instead of doing the work just to make more profit. That kind of honesty is very much appreciated and in short supply in this world. Great job!

Naomi Mickelson

★★★★★

a year ago

I took my car to Schomp Honda for a recall notice. It was a very smooth experience. They scheduled a time that worked for me, and I was able to wait there while they fixed the issue. Jake was professional and friendly, he communicated well, and he did not do any high pressure tactics to get me to authorize any other work on my car. The whole process was easy, and I would bring my car here again.

Judy Sheridan

★★★★★

a year ago

I was having a door lock issue and took the car to Schomp Honda for service. My technician was Cassie and she was great. She got the problem resolved quickly and suggested I do an oil change since I was already at the dealership to save me a trip back. Cassie was very helpful, courteous and respectful of my time. I’ve been a customer at this dealership for over 10 years and she was the best technician I’ve worked with.

Robert Pace

★★★★★

4 years ago

Great service experience and friendly staff. Oil changes are quick and clean waiting area

Phil M

★★★★★

a year ago

I made an easy same day appointment. Service center employees were friendly and professional. Facilities were clean and spacious. Waiting room had coffee machine, bottle water, and snacks available. I also noticed there's a play room for little kids, but I didn't take a look at it. Overall, it was a good experience.

John Hobart

★★★★★

Edited 2 years ago

I’ve been a customer at Schomp Honda for many years. From the day I purchased my vehicle, through oil changes, periodic maintenance, etc, their service has been top notch. Appointments are easy, the techs are quick and efficient and if anything comes up during inspection they always go over in detail what needs attention. I always recommend Schomp to people when they are looking for a car. In part because of the product, but also because of the outstanding service.

Brenda Elizabeth Henriquez

★★★★★

3 years ago

Jake Angard was super attentive and extremely helpful from start to finish. Listened to my concerns and quickly got them addressed being a huge warranty engine job. Service staff at Schomp were all around great and friendly atmosphere. Will be coming back to this location for service and maybe future sales!

fanny lopez

★★★★★

4 months ago

Bought my car here and bring it here to get serviced for the past 4yrs! It's been a great experience! Would continue to shop here

Sam Doutrich

★★★★★

4 months ago

Oil leak was identified and repaired promptly. Also found that my battery failed the load test allowing me to exchange my battery while it was still under warranty.

Ron Filardi

★★★★★

4 months ago

My experience was all that I had hoped for and more. Not only did the technician discover what was wrong with my car, he also identified other items I needed to give my attention, thus helping to ensure I will be able to enjoy my 11-year-old car even longer.

Candace Le

★★★★★

5 months ago

Cass was very friendly, she over delivered! I made the appointment as a drop off but changed my mind to wait on my car. She got the car serviced with a complimentary car wash so fast! Thank you!

Brian Zell

★☆☆☆☆

a month ago

The worst customer service experience I’ve ever had. As a 13 year customer here, to be treated so horribly is really quite shocking. Five hours for an oil change? And they’ll treat you like crap too? Go somewhere else….

Madison Jordan

★★★★★

a year ago

Had SUCH a good experience with Cassie as my service rep. She was in constant communication with us and we loved the attention to detail. It’s pricier than any old auto shop but for a good reason. I got text updates & a video showing what they did already vs what was recommended. Going in for a recall isn’t fun but they make it easy here! Turnaround is typically less than a day. Not to mention we LOVE our cars. Got a 3.49% rate on both of them ♥️♥️

Mike Podeyn

★★★★★

4 months ago

Our 2006 Honda Accord was serviced last week, and the communication via a video by the mechanic told us what items needed our attention. Joe was our service tech and was excellent. He worked with the tire rep whose name I can’t remember, but both were great.

Josh A.

★☆☆☆☆

a month ago

I scheduled a service appointment in order to get a key cut/programmed. I showed up on time and it took 10 minutes for the service rep to come over just to tell me that they did not have the key in stock and I would need to reschedule service when the part came in. To schedule service and show up, only to be told that the service you scheduled could not be completed is crazy. I rescheduled service and it was completed in a little over an hour. However, the dealership I got the vehicle from was handling payment of the service as it was part of the deal when I purchased the vehicle. The communication from Schomp to myself as well as with the other dealership was terrible. I had to facilitate the entire transaction as the service tech took hardly any initiative in contacting the other dealership - despite me having a work order and contact information on hand as well as given at the time service was scheduled. Even then, Schomp did not have any payment options set up with the Honda dealership in Colorado Springs so I had to go back and forth in order for payment to be taken by Schomp. After it was all said and done, it was over 2 hours, not including the first trip that was completely waisted because no one could check to make sure they had a key in stock for the first appointment. The service was finally completed and not even a simple apology or acknowledgement of my inconvenience was mentioned. Very unprofessional.

Jim Conley

★★★★★

8 months ago

I've had my car serviced here for many years and always found the experience good. The staff is courteous and professional. Wile some things take a while, I've never felt it was an inordinate amount of time. If you choose to wait, the waiting room is nice with some drinks and snacks available, comfortable seating and tvs. They do have unsecured Wi-Fi available for customers. They do have a play area for kids.