Hudson Nissan Service and Parts

Ross Tuangco

★★★★★

3 months ago

All advisors are very professional and nice to talk and deal with most especially Eugene.

Ted Shillington

★★★★★

3 months ago

Joshua was great, he helped me out and had me back on the road in no time.

Angelica De La Hoz

★★★★★

a month ago

I always go with Julian my service advisor, he always helps me with everything. He is the best!

Domingo Gutierrez

★★★★★

4 months ago

Great customer service Julian is always willing to help very professional Thanks for always making my visit pleasant

Taija Law

★★★★★

2 months ago

Love coming to this Nissan location and always have a great experience with their staff. 10/10 would recommend!

Edwidge Constant

★★★★★

5 months ago

The crew at this service location are awesome. They are helpful and honest. I never feel like I’m being upsold for unnecessary services so when I do need something I wasn’t aware of I can trust and move forward with their recommendations.

Jamaala Houston

★★★☆☆

a month ago

I just received an estimate on future repairs needed. The wait time could be better. The staff is friendly overall.

Al Drummond

★★★☆☆

Edited 4 months ago

I came in for service on 8/16 and my initial experience was disappointing. The staff member at the counter was rude, spoke over me to another customer in a different language, and dismissed me by saying “she was here before you,” instead of addressing me properly. It felt unprofessional and disrespectful. Thankfully, the supervisor stepped in and completely turned the situation around. He was knowledgeable, apologetic for his staff’s behavior, and kept me updated throughout the service on my vehicle. His professionalism and customer care made a big difference, and I truly appreciated his help. While the repair itself went smoothly, the front desk interaction needs serious improvement.

Dave Hylton

★★★★★

Edited a month ago

Had a great experience with Hudson Nissan, always do. Been coming to them for over 25 years. The service team takes care of what you need and they are very friendly and take the time to listen to you and assist you. Always feels like they take care of you and do not try to take advantage of you.

glenda molineros

★★★★★

3 weeks ago

The customer service is outstanding Joshua Balthazar goes out his way to help. THanknyou guys good job

Josephine and Eugene Weckesser

★★★★★

a month ago

great service from time entered till leaving . staff is amazing , Josh and Eugene makes a customer at ease , always informs and updates the customer ! T he work is always the best!!

Monico Rabara

★★★★★

7 months ago

The service personnel are friendly and very accommodating. I am totally satisfied with the service.

Julian Hendrickson

★★★★☆

4 months ago

I appreciate that the technician did not just tell me that my filters needed changing but he actually bought them to me and showed me the state they were in and explained to me how often they should be changed. The manager also worked with me on the pricing since my main focus was just the oil change. I also want to mention that the very first guy I came in contact with was very unprofessional. He was just focus on inspecting the vehicle like he wanted to get it done and completely ignored me standing there. After a few minutes of him taking down notes for my vehicle, I was the one who greeted him with a pleasant ‘good morning’ to which he responded. Overall my experience was a good one

Chi Ling

★★★★★

5 months ago

This is my second time I came here for my car service. From the moment I drove up to the service door, They greeted me with a friendly welcome and check me in. Joshua Balthazar was very helpful and friendly, and he make sure I was comfortable waiting in the lobby. It is very clean! Service is great! Definitely will come back!

Cynthia Campbell

★★★★★

2 months ago

The service advisors here are top tier! Even though I think we can all agree that we hate paying for car repairs, the team here does a great job breaking everything down and they work with you to help you get the services and parts that fit within your budget! This is my first nissan but this dealership will definitely have a repeat customer when I decide to purchase another car (MANY, MANY, MANY YEARS FROM NOW)

Vered Bello

★★★★★

4 months ago

My boyfriend is a regular at Hudson Nissan, and I just had to write this after his most recent visit a few days ago. He went in for routine maintenance but was really pressed for time that day. Eugene, the service writer, went above and beyond — literally walked him straight to the service bay to personally tell the techs, “This one’s a priority.” That level of professionalism and follow-through is rare these days. Everything was done exactly on schedule, and my boyfriend hasn’t stopped talking about how blown away he was by the care and consideration he received. He said it felt like everyone there truly respected his time — not just another ticket number. The integrity, professionalism and work ethic really stand out. In my experience this kind of culture starts at the top. Steve Ossenkopp (the service manager) runs that place like a 5-star general — organized, efficient, and with genuine pride in his team. And here’s the kicker — Hudson Nissan is an hour drive each way plus tolls from where he lives. He says it’s worth every minute in traffic! I don’t even own a Nissan and I think I’m gonna go there to get the brakes done on my Jeep!

Angelique Tilly

★★★★★

3 months ago

My service advisor Jason was very helpful. He advised me what was needed for my vehicle and gave me a quote which I was very happy with. The next day I returned with my vehicle and he took me in right away. Within two hours my vehicle was done. Now, I am all set for the winter, my front brakes and rotors are done and my leaky oil is fixed. Great job ! Husdon Nissan