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About Business
I & M Auto Repair brings expert Car Repair solutions to the local community in Norfolk, VA, Norfolk. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Norfolk, VA appreciate their attention to detail, leading to a consistent 3.5/5 rating from 6 reviewers. By focusing on the specific requirements of the Norfolk, VA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Norfolk, VA and beyond.
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Google Reviews
Matthew Hinson
★★★★★ I had some damage to the front hood of my car due to an accident. Inspection was due and the car wouldn't pass due to the hood not closing properly. I went to multiple shops and was given $1000+ quotes to replace the hood and parts of the frame. I & M was able to get my hood to close and my car to pass inspection for only $60. The hood has been working and closing fine for nearly a year now thanks to the mechanics.
Cranium21 Designer
★☆☆☆☆ Rude, condescending, WAY overpriced, horrid/non-existent customer service, the sloppiest repair job I've ever received, and I had to take my car to another shop within 6 months to redo their horrible work. When I go the car back clutch fluid was leaking out of the clutch slave until the fluid light came on and they refused to flush or even replace the leaked fluid, "because we don't have any DOT4 brake fluid right now" I call BS! Countless bolts/clamps/clips were left loose/broken that no doubt were done by this shop. The battery shroud was left completely loose and the 3 $10 clips holding up the vacuum pump were completely ripped out. Bolt got broken in my K-member causing a metal on metal knocking sound that was definitely not there before. There was no second gear when I got the car back because some how they didn't seem to notice until everything was back together even after they charged me extra $$$ to take it to a transmission shop. And then they claim that I knew that there was no second gear, ARE YOU SERIOUS?!? The clutch that they replaced had to be replaced again along with the transmission within 6 months of getting the job done, obviously I took my car else where and there was a world of difference in every aspect of service, price, and quality. I would recommend anyone that values their car please look else where and save yourself the headache and A LOT of money!!
Randolph Cowan
★★★★☆ 
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