About Business
Conveniently located in Norfolk, VA, Rick Hendrick Collision Chevrolet Norfolk has established a strong presence in the Car Repair market. They have specialized expertise in Auto body shop, Auto broker, Auto parts store, making them a top-choice Car Repair specialist in Norfolk. Backed by 411 satisfied customers, they currently hold a prestigious 4.6/5 star status on our platform. They take pride in serving the diverse needs of Norfolk, VA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Rick Hendrick Collision Chevrolet Norfolk is the go-to destination for quality and service in Norfolk, VA.
Google Reviews
Ken Davidson
★★★★★
a month ago
I recently had my 2016 Ram 1500 repaired at Rick Hendrick Collision Chevrolet in Norfolk, and I couldn’t be more satisfied with the experience. The customer service was excellent from start to finish, and the workmanship on my truck was outstanding. The quality of the repairs truly exceeded my expectations. Ms. Tiffany Sechrist was especially impressive throughout the entire process. She provided daily updates on my vehicle, keeping me informed every step of the way. She was extremely knowledgeable, professional, and always willing to answer any questions I had. Her communication and attention to detail made the entire experience smooth and stress-free. I highly recommend Rick Hendrick Collision Chevrolet Norfolk to anyone in need of quality repairs and exceptional customer service.
Joy Espino
★
☆☆☆☆
4 months ago
If you have lexus RX 350 2025 please do not come here. They fix my car almost a month not done right. They did it for the second time still headlights bumper not flush all the way in. The guy that I talk to said they had their over 25 years experienced mechanic check on it and he said its a lexus quality he was rude telling me to bring their rental car back. He even told me to go put it to brand new Lexus same model and i did went to the dealership and they said it needs to be done properly. So i told the guy on the phone at rick hendrdrick that if its not done right they are responsible for the repair and he said ok. Now i am taking my car to get done properly. Here are some photos after rick hendrick in Virginia boulevard done the work.
Regina
★★★★★
a month ago
I took my vehicle there for a hit and run repair that was recommended by my insurance company. Tiffany was my estimator for the damages. She was friendly, knowledgeable and explained the process in detail. The entire staff were welcoming and immediately put me at ease. I was notified every step of the way as my repairs began. The entire process was seemless. An added convenience was a rental company shares the parking lot with them. It can't get much better than this! If I ever need work again I'll return to this location. I'm a fan for life. Thank you for a job well done!!! Bravo 👏 👏 👏
jay r
★★★★★
5 months ago
Bumper replacement the process was so easy and straight to the point step by step. They took care of my corvette like it was there own. A++++++ process from the entire Rick Hendricks team.
Nadia Olson
★★★★★
a month ago
I brought my car in to get my front bumper repaired. Ryan Rice was who worked on my car, very nice and took time explaining everything. The whole process went relatively quick for the kind of damage I had. They’re very transparent, keeping me updated along the way of the status of my repairs and walking me through everything to making sure I understood the work that got done.
Rhonda Edwards A.
★★★★★
a month ago
So My 2001 Tahoe had Passenger side damage, after much patience due to finding parts in good operating condition, my Tahoe was Restored. I want to say Thank You to Aaron Rice for decreasing my Stress, answering All my emails, texts, and questions, calming my fears, collaborating to achieve the expected outcomes, making adjustments, addressing my concerns and presenting My Tahoe in excellent condition. Also, for going the extra mile to make sure Customer Satisfied. Also to the Ladies at the desk, Ashley and Erin?… for answering my calls, facilitating appointments, corresponding with Positive Professional Mannerisms. AND Ray, body repairs; you worked thru the damage , rust, and made my Baby Look New. Appreciate your Skills and positive CAN Do approach. Your Awesome and Valued. Overall, Great Experience despite the parts delays. I will Always come to Hendrick Chevrolet, some know how to treat and make you feel like Family. Thanks Collision Center for making me and my 2001 Tahoe feel Valued.
Conner
★★★★★
2 months ago
Tiffany was the best. This was my first time going through the process and she made it so easy. Another thing was her attention to detail that I appreciated. The collision center didn’t do a rush job but was still finished in a timely manner. Wish I could give more than 5 stars to Rick Hendrick Collision
Debbie Coleman
★★★★★
2 months ago
Excellent customer service from beginning to end. Shawn Coleman took time to explain everything and constantly kept me informed as to the progress of my repair. When I picked up my vehicle, two days early I was amazed at the completed job, looked better than new. In this day of poor customer service, it was refreshing to work with Shawn and his willingness to answer all my questions. Great Job!
Kevin From the 757
★★★★★
a month ago
The team at RHCC Norfolk did a great job of restoring my Nissan Altima and making it look just as good as it looked when I first drove it of the lot. Tiffany kept me updated on the progress from start to finish, and Ashley was always helpful and friendly when I showed up to the garage in person. I hope that I never need their services again, but if I do then I will be returning to RHCC.
Simone Johnson Rogers
★★★★★
a month ago
My experience here from the front desk ladies to the manager was very positive. They keep you informed if what’s happening with your vehicle via text every few days. I would definitely recommend them for collision repair.
Jimmy Palmer
★★★★★
a month ago
Aaron Rice took care of me at the collision center at Rick Hendrix Norfolk. He was very responsive and went out of his way to make sure my vehicle was repaired, expeditiously! The fair price was the cherry on top. I highly recommend this collision center. Thanks, Aaron!
Morgaine Mary Beck
★★★★★
2 months ago
Ryan and Ashley at Rick Hendricks Collision Center were the dream team! They worked quickly and smoothly with USAA, our insurance company. Everything was done professionally, explained thoroughly and patiently, delivered on time, at a reasonable price, honestly, and in a very friendly manner. Highly recommended!
Tamatha Dowdy
★★★★★
5 months ago
What a great experience at Rick Hendrick Collision! The service is top-notch, beginning with Ashlee, who greeted me warmly as soon as I walked in. The wait time was minimal, and the process was made even smoother by Aaron, my adjuster. He was polite, knowledgeable, and a true professional. Best of all, my issue was fixed the same day. Thank you to the team for such a pleasant and efficient visit
Christopher Harvey
★★★★★
2 months ago
Rick Hendrick Collision Center treated me very well during my visit. The work was completed professionally and in a timely manner. Their customer service was outstanding, and I would definitely recommend this location for service.
Ken Harris
★★★★★
2 months ago
Ryan and his team at Rick Hendrick Colision Center (Norfolk) did a great job. Just like they always do. Their attention to detail and excellent customer service far exceed anything I have experienced anywhere else.
Darryl Carter
★★★★★
Edited 2 months ago
Awesome team!!! 10 star rating Ashlee was very professional and very helpful Shawn explained the whole process and got my truck fixed and back to me in less than a week. I will be back for all future repairs.
Carson
★★★★★
6 months ago
I had an excellent experience with Rick Hendrick Collision Chevrolet Norfolk. From start to finish, the team was professional, friendly, and efficient. They kept me updated throughout the repair process and made everything stress-free, even working seamlessly with my insurance company. The quality of work was top-notch—my vehicle looks brand new, and they delivered it back on time. I really appreciated the clear communication, honest estimates, and outstanding customer service. I highly recommend them to anyone needing collision repair or body work!
Tyreese Johnson
★★★★★
5 months ago
I had a few scratches in different areas on my vehicle and getting an estimate for the repairs was extremely easy and fast with Tyler. After the repairs were done they even had my vehicle cleaned and detailed for me once it was finished! The whole experience was wonderful and I am very impressed with the results.
Tim Lake
★★★★★
2 months ago
Aaron, Ashley & team tirelessly worked with my insurance company that were dragging their feet and trying to lowball labor rates. There team of “Professionals”, made my experience a “Great” one. It’s an experience to watch this collision team work their magic, in a high operational tempo work environment. Definitely “5” Star service.
Wayne Burden
★★★★★
5 months ago
My experience with Rick Hendrick collision was very pleasant. Vehicle drop off and pickup was easy and efficient. I was kept informed and updated every step of the way. I found the staff to be very professional and courteous from start to finish.
