Image Auto

Klinton Chynoweth

★★★★★

a month ago

Image auto was a great experience having the opportunity to deal with Danny and kamran, Hamad. These guys were great and helped us get things done. We would recommend these guys if your looking to save money and get a good deal.

Margaret Gunderson

★★★★★

8 months ago

We came to Image Auto to buy a car because we are repeat buyers here. Recommended a vehicle with a rebuilt title that they had to our father who was in the market for a pick-up. It was VERY clean with super low mileage. He purchased that vehicle 5+ years ago. He never had any problems with it. Dad has now passed, but his grandson now owns it and it's still in very good condition.Today's purchase was once again a smooth process like the last. The test drive was solid. The vehicle was well priced, had low mileage, and the exterior and interior condition was excellent for a rebuilt title! We love the car! Also, they never pressure sell you. Instead, they let you wander the yard looking at the vehicles without being right on your heals. Love that! The reason, I believe, is that if you have excellent inventory, you don't need an annoying car salesman to sell it, it will sell itself! These guys are the best! Very family oriented because they are a family, and they make you feel that they want a good deal for you and yours. We bought a Ford Explorer Sport 2018, 4WD, 49,569 miles, sales price $17,995. We will ALWAYS recommend this place to anyone looking for a solid, honest deal. Sean, Josh, Hamed, and Danny, thank you!

Shelly

★☆☆☆☆

Edited 3 months ago

II've had nothing but issues with it since I bought it, engine, brakes and rotors, I believe the fuel pump needs replaced and the fuel filter too!! There's also a recall on the car and now I wish I had never bought it 😭 they replaced the engine 3 months ago (only had it 4 seven months) and guess what, it's doing the same thing the first one did. No power, engine light, I want them to take this car back!! I'm not paying for something I can't drive. See ya in court!!

Leo Leite

★★★★★

7 months ago

A few days ago, my wife and I bought a 2023 Palisade from Image Auto Sales. As you may know, they specialize in branded titles. Since this SUV had a rebuilt title and had been in an accident before, I wanted to do my homework and make sure the repairs were done right. When I told them I wanted to take the car to my mechanic for an inspection, they had no problem with it. At the shop, we put the car on a lift to check the quality of the work. I spoke with two mechanics, and both were very impressed with the repairs. They told me this would be a great buy. On top of that, the 50-point inspection they performed on the car showed no issues at all. So far, my wife and I are very happy with our decision and we’ve been enjoying the new ride. Throughout the whole process, there was no pressure, and the team respected our timing, which made the experience even better.

Jaycie Brumfield

★★★☆☆

2 months ago

The sales people were great. Very helpful. Nice and had patience as we looked at the car. They were open and honest about the car and we really liked them. I am giving them lower stars because of the finance guy, he told us all these things about our loan being lowered annually and payments not starting for a while. Come to find out from the bank everything he said was incorrect. I would much rather know the truth up front instead of feeling like I was lied to, to get the car.

Ed Packer

★★☆☆☆

4 months ago

The car I bought here was fine, but I feel like I was swindled by the "maintenance contract" they upsold me on. It cost around $1,000 and sounded like it would easily pay off. But after taking my car to an actual Honda dealer the contract only covered about $150 worth of maintenance. It's clearly a money grab. When I bought the car the finance guy Kamran seemed like an understanding guy. I thought he would be willing to refund the contract amount, or prorate the contract. But he only responded with a short email saying I should contact the warranty company. I responded to him hoping for more info and guess what? He had blocked my email. I tried to email the salesman I worked with, but it seems he blocked my email for the whole company. This is a bad look. A lack of integrity. Sad, because I thought this would be a great place to look for cars in the future.

Mariah E.

★★★★★

3 months ago

Danny was super helpful!! We talked with him on the phone before arriving and he assisted us with sorting a few things out. Danny, Joshua, and Hamed were all incredibly helpful and kind once we got into the office itself. All around a great experience for a first time buyer

McKenzie Anderson

★☆☆☆☆

3 months ago

Do NOT buy a car from Image Auto! We bought a “certified” car from them and it was a huge MISTAKE! Just 36 days after we bought our SUV, my husband was driving our kids home from an activity and tried to turn and the steering mount broke. It took the tow truck driver over an hour to get it onto his truck. We towed it to a repair shop and they told us that the vehicle had clearly been in an accident and was NEVER repaired. They gave us a long list of things that were damaged from an accident that needed to be fixed. We called Image Auto and asked them to make it right. After accusing us of thinking they had purposely sold us a broken car, they said that the “best” they could do was pay for HALF the tow to get the car to them and then they would cover the labor, but that they would CHARGE US for the parts that needed to fixed. Image auto sold us a damaged vehicle and then wants us to pay them to fix what was already broken. Why would I trust them to fix the car properly this time around when they didn’t fix it the first time. Also we paid for a warranty on the car, but the warranty does not cover any of the parts that needed to be replaced. So it seems like Image Auto only replaces what the warranty covers and then OVERLOOKS the rest. They sell partially fixed cars, but somehow say that they are certified. They are either scamming you, or have incompetent mechanics, and won’t take accountability for their mistakes. I shudder to think about what could have happened to my family if they had been driving on a busy road when our so called “certified” car from Image Auto stopped working without warning. They clearly have a different definition of “certified”. Now we are stuck paying car payments while paying to replace damaged parts on this “certified” car that we haven’t been able to drive for almost 2 months, because we trusted Image Auto. Don’t waste your time or money on them. We would have been better off at ANY other car dealership. I understand that mistakes happen and things get “overlooked” but come on, where is Image Auto’s integrity? What is it going to take for them to make this right?! Do NOT buy a car from Image Auto unless you want to either return it within 30 days because it’s broken or want to risk losing a family member because they “overlooked” some obvious mechanical damage. They don’t even deserve one star.

John White

★★★★★

a year ago

When I asked what Kelley blue book value was on the Subaru I was looking at , they pulled it right up on the computer for me. I have never had a used car salesman show me first hand. Maybe I was too facetious to ask in the past but I gotta tell you first hand I was impressed. I want to thank kamran for helping me and my mother find cars that we wanted to look at. At no point in time did I feel pressured to buy a vehicle. They are all friendly and I really appreciated the help and customer service they provide. I found a great place to buy vehicles. Anything from Mercedes to Subaru to Chevy trucks and ford trucks their selection was fantastic. All newer models. Image auto have the best vehicles for a used car dealership. I’m very thankful and blessed. God bless all of you for helping me find my car.

Kristy Erickson

★★★★★

3 months ago

If I could give 10 Stars I would!! The most friendly, helpful, and professional staff I've ever worked with a car dealership AND I've bought a lot of cars. Danny is a star, but any one of the sales staff are superb!! We are very excited about the vehicle we bought!

Stacey Ward

★★★★★

a month ago

Great deal for a great car and work with the nicest people especially Danny. No pressure and down to earth people. I would highly recommend if you are looking for a good deal!!

of.elizondo

★★★★★

a year ago

I’ve always bought private sale. So, I was a little reluctant about negotiating a sale with a dealership all the way from NV, for a rebuilt vehicle I couldn’t even see in person first. When I found this 2019 GMC Canyon, I knew it was the truck I wanted. Danny was 100% on top of corresponding with me to get any answers, info, images, or video, I needed to make my decision easier. Kamran did an outstanding job of informing of the extent of the rebuild, purchase break down, and worked with me and my loan officer Stephanie Jones (Elko Federal Credit Union) to make this sale more seamless than I could have ever expected. It only took a short test drive and few swift signatures, after arriving at the dealership, and I was back on the road heading home. Thoroughly impressed with this find! Thank you Image Auto for making my first financed deal memorable.

Jason Hall

★★★★★

4 months ago

My wife and I were in the market for a new car and found Image Auto on ksl. We were really impressed with the prices of the cars and thought we should check it out. We were helped by Danny who was the perfect salesman no pressure just information. The experience was great and we are totally satisfied with the car we purchased . Thanks

Sabino -Sal- Chavez

★★★★★

2 years ago

Kamran, YOU ARE THE BEST! You took good care of us throughout the online car buying process! Readers— My wife and I bought a car from “Image Auto Sales” from the comfort of our living room! Please keep in mind, we live in Port Orchard, Washington, and “Image Auto Sales” is located in West Jordan, Utah (which is approximately 880 miles apart). After through research, we felt comfortable enough to purchase the car unseen. That said, “Image Auto Sales” requires rigorous inspections and criteria that meet their standards before selling a vehicle! The overall selling and buying transition was simple- from extended warranty offers, signing, and transferring the vehicle to us was smooth sailing. All transactions were done via phone, email, and digital signatures, which meant a stress free experience. And the price is such a steal. The car we purchased is a 2020 Subaru Impreza - approximately 16000 miles on the vehicle. It was by far less expensive than anything we found iin our state (almost $10,000 cheaper and much less mileage - including shipping). Although, our car came with a “Branded Title,” I can assure you that the car looks and runs like new! With all of their many inspections and warranties— we felt safe that this was not a “Lemon.” By now, we’ve had the car for about a month and it drives like a champ! I highly recommend you visit “Image Auto Sales” and ask for Kamran” if you are in need of a good car!

Craig Parry

★★★★★

3 months ago

We love Image Auto! They always treat us right. We have purchased 3 vehicles from them over the years & we will continue to buy from them in the future. We highly recommend them!

Adam Eskola

★☆☆☆☆

4 months ago

I purchased a vehicle two months ago and still have not received the title. A month after I purchased it I called and was told that there was a delay but they sent the paperwork in. I've followed up multiple times and every time I am told that the person I need to speak to is not in at the moment. Horrible customer service, you always get the run around, never a follow up or resolution. Also, before I purchased the vehicle, Kamran promised that the tire pressure sensor light would be resolved, and the gas tank would be fill (I purchased out of state and shipped it). Neither promise was kept, and when I followed up, Kamran said there was nothing he could do about it.

Michelle z

★☆☆☆☆

3 months ago

All these positive reviews are from people who have just recently bought their car in the last few months.. this review comes from someone who has had the car for already 2 years.. the car is an absolute lemon. Have already done a bunch of repairs.. I have a lot of regrets buying this vehicle. Steer clear of this place unless you want a money pit.