About Business
In & Out Auto Service is a highly-reputable Car Repair service provider based in Richmond, VA. In & Out Auto Service covers all facets of the Car Repair industry, with a focus on Auto repair shop. With over 374 reviews and an average rating of 4.6/5, In & Out Auto Service is a trusted name in the industry. Their presence in Richmond, VA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Michael Johnson

★★★★★
2 years ago
I was quoted 298 to replace a oil pressure sensor from another reputable shop. Instead, I went to In and Out and got the sensor replaced for 117. I waited one hour. It's good to have a local shop that is trustworthy, mechanically inclined while providing great customer service.
Born ToWrshp

★★★★★
3 years ago
Mr. Torres and his crew are awesome! Great service/competitive prices. Haven't been there for a while, since I moved across town. But when I needed to get my car serviced today, I had to get the work done at this shop. Get there early to get same-day service. You won't regret it.
Virginian

★★★★★
5 years ago
We have been using their tire and mechanic service for about 10 to 15 years. Although some of the employees have changed we have always received great service. Yes we have twice had a used tire ave a slow leak but have gone back within 30 days and they replaced it with no additional charge. Great friendly service and I recommend them. Under $100 for two good tread Used Tires Plus a tip. Discount Tire was almost $400 for two new ones.
Rayshon H

★★★★★
2 years ago
I took my vehicle in as the rear tire was making noise. The staff was so professional and friendly. I opted to wait, was provided Wi-Fi which allowed me to work while I waited. Once they identified the problem, gave the option to allow them to fix it. Their prices are GREAT and they now have a new customer. I traveled 30 mins because of a recommendation and I will continue to travel to them. If you are coming here for reviews, trust me, you won't be disappointed.
shardae davis

★★★★★
a year ago
Highly recommended! I had went to national tire and battery found out it was a nail in my tire. They told me they weren’t able to fix it and I’ll have to buy a used tire which was $90 plus the installation fee. I came here and the fixed my tire within minutes and they only charged me $10.
D Williams

★★★★★
4 months ago
I had a hole in my tire. It took longer to get to In & Out than it took them to repair it!
larry pemberton

★★★★★
4 years ago
This Shop has been Helping me Keep my Vehicles Safe & Running for YEARS! Friendly & knowledgeable folks!
Anthony DeLise

★★★★★
a year ago
Been coming here since day one. Best mechanic I’ve ever had. Honest, affordable, super fast, trustworthy. My wife took her vehicle to a mechanic close to her job and they quoted her $1,700 for her A/C. In and out fixed the problem for $250, just needed a compressor after all. Peace of mind is priceless. PS, In and out is 30 miles from my house and the commute is well worth it. A+++++
Thomas Beaudry

★★★★★
11 months ago
Cheap and quick, without even a shadow of the pointless corporate up-charging you'd find at a more well-known shop. In my case, and several previously, it was a need for a cheap pair of tires. It was a price even my High School self could have afforded and took only tens of minutes and utterly respectful staff. Tires off, rims swapped, into a water barrel to check for leaks, then installed; easily my first choice for tires.
Bambi Huffman

★★★★★
a year ago
I got two new headlights put in today and they did a great job. They're always friendly, my headlights were installed properly and in a timely manner. I thought I knew how all the headlight controls worked but I didn't and Jacob helped me out and was very informative. I would highly recommend this IN AND OUT location for automotive work, great people and great work, Thank you all.
Taylor Bruce

★★★★★
9 months ago
Just met Joseph and his brother Jacob and these guys are phenomenal. They are very fair and reasonable on their pricing and they went above and beyond in their diagnosis on my 2015 Corolla exceeding my expectations of a simple scan tool check. They ran through an emissions check and combed the engine for vaccum leaks took off hoses and cleaned the throttle body.... this is the type of place you go to once and then never go anywhere else!!!
Sheri

★★★★★
9 months ago
I could not have imagined better service! They were friendly, fast and efficient ~ at a surprisingly fair cost! I highly recommend them! Thank you so much gentlemen for taking such prompt, amazing care of me & my car!
Mark Robinson

★★★★★
6 months ago
I’ve been going here for years. They have a knowledgeable staff and they perform quality work every time. Highly recommend.
Tamala Moore

★★★★★
6 months ago
My first time going to In & Out Auto. Was referred by my sister. Only took a couple of hours. Price was good. Nice friendly service. You just got a customer for life.
Just Matthews

★★★★★
4 months ago
I have used In & Out over the years and have never had an issue. And this time was no different. Had a shard of metal in my tire, 7 minutes and $10 later I was on my way.
Ragin Boynton

★★★★★
5 months ago
I went to get a used tire put on. Not only did they have exactly what I needed, but they also put the tire on and balanced and everything else needed. All for 45$!
Pamela Garrity

★★★★★
3 months ago
They are fast reliable and affordable! Honest hard working employees and very nice! Great deals and close to home. Not going anywhere else!
Brittany H

★
☆☆☆☆
3 months ago
These people broke my mother’s hose under the hood that connects to her windshield fluid and are refusing to fix it. INSTEAD they want to charge her $140 for THEIR mess up. It gets worse! When she left, they didn’t even properly close her hood!! How are these people working on vehicles???? Crazy work. Don’t go here unless you want to be scammed.
James Lester

★★
☆☆☆
2 months ago
I brought my vehicle to In‑N‑Out Auto Service with a clear diagnostic code that had nothing to do with ignition components, yet the owner immediately pushed new spark plugs and wires without doing any real testing or addressing the actual issue. To make things worse, the very next day my serpentine belt and tensioner failed — maybe coincidence, maybe not, but it definitely raises questions about the quality of the work and attention to detail. If you want a shop that actually diagnoses problems instead of guessing and upselling, look somewhere else.
Billie Evans

★★★★★
Edited a year ago
2nd review! 9/5/24 We went in today to get a tire. Pulled up, tire popped on, we pulled out, all within less than 15 minutes. The's guys are doing it right!! ~~~~~~~~~~~~~~~~~~~~~~~~~~~ Went to get a In and Out for sure! Came in with a nail in my sidewall, they were able to take me right in, fix and rotate for a VERY fair price. Super nice folks, I am highly satisfied and I will return when I have future tire issues.