Google Reviews
Jonathan Howell
★★★★★
12 years ago
Joe was very helpful! Dropped off a battery for my sons Power Wheel to see if they had this style of battery (and if they could switch over the wiring harness, etc). Not only did they have it, but for way better price than the Power Wheel brand battery, and they had me ready quite quickly. Thanks, will recommend to others!
Lucas “Luke” Houston
★★★★★
8 years ago
Its really nice how Interstate batteries also helps you with battery removal and installation. I go to any other parts store and I dont this FREE help like I do at Interstate batteries. I know that they aren't proffesional mechanics but I know they do what they can to help and are very friendly. I've used Interstate and Die hard batteries for the last ten years on all the cars I service and own and they do great. I'll continue to come here as the service has been great.
Larry L
★
☆☆☆☆
6 years ago
Very poor customer service. I’m new to this area. I tried to return a battery less tha a year old and they would not honor the warranty because I didn’t have a receipt even though the date was clearly punched out on the battery. Apparently they are more interested in making a buck than taking care of the customer. I have 12 hot rods, 2 trucks, one with dual batteries, a tractor, 2 trailers with dual batteries, 2 trailers with single batteries, a boat, 2 lawn tractors, and a leaf vacuum. That’s a lot of batteries they are not going to sell me. I guess they don’t worry about customer retention. Think carefully before buying from these people. They don’t care about you!
Nick Larson
★★★★★
11 years ago
Best and only place to go for battery needs. kind, passionate, and knowledgeable. There slogan for this company hanging in the store says it all. Plus it's great to see in our world today. bought a micro start for jumping vehicles, charging electronics, and other things. works amazing and is the size of a cell phone. jumped a car seamlessly and charged a cell phone when the power was out. The owner is a great guy and Chad the sales representative is awesome!
Chelsea Layer
★★★★★
5 years ago
Amazing customer service and amazing products! My husband and I were overwhelmed and had no idea what we needed, but Daniel took the time to educate us. He was extremely helpful, patient, and knowledgeable. He was super friendly and we will definitely be using this location again in the future. Thank you so much!!
Garrett Kite
★★★★★
9 years ago
Best battery store in Logan. I was selling my Polaris RZR and had a buyer on his way from Salt Lake, when I realized that the battery was completely dead. I couldn't get it to hold a charge and realized I needed a new battery. The buyer was about 10 minutes from my house and my only option was to buy a new battery. I called Interstate at 8:30 pm (I later found out they actually closed at 8, but answered my call anyway) and they happened to have just one of the exact battery that I needed in stock. They stayed open long enough for me to drive to the store from Providence and had the battery ready and waiting for me. They even gave me $10 off. I expected that they would be a little annoyed that I made them stay open late just so I could buy a battery, but the guy working was super nice and friendly. Best customer service around. They get the value of customer service. I'll be a lifelong customer now. They seriously saved me big time.
Holly Netzley
★★★★★
11 years ago
Their customer service is GREAT! Every time I go in, they help me right away and know exactly how to find what I'm looking for. They more than meet my expectations. Every time I go in, they make me feel like I'm their most important/most valued customer. The prices are great and they've even bargained with me to get me an even better deal. I can't say enough good things about these guys!
Darren Marrott
★★
☆☆☆
5 years ago
I'm going to give them one extra star for the benefit of the doubt on other services. But with as big a sales floor as the Logan UT store has, most of which is empty, they don't stock their own brands cheaper car batteries. No doubt in an attempt to get you to buy the more expensive varieties and save yourself the hassle, since well....you already came here, and how much time do you want to spend looking for something else? No, these words were not said to me directly, but as I said, an empty sales floor means you don't have space issues, and have no excuse as to why the less expensive Interstate brand battery that they have for every car battery online, is not even stocked, not out of stock mind you, just never stocked outside of special request, and then of course, waiting for it to get in........Disappointing attitude to have as a business, to use the subtle strong arm attempt of fewer options so that you spend money that you can't, or don't want too. My car has little life left in it, and a cheap battery is all its worth. So not having an option for that fair sized minority of people, is their loss. And makes me less likely to try the location or franchise in the future. This decision says nothing about the quality of individuals at the store, as I cannot be certain they have any choice in the matter of what stocked, I myself have worked at a battery store, and understand that corporate has certain sway over what you need to have to carry their name. But, at the price points of the more the expensive batteries, you can go anywhere, and find a like quality battery, at the same price. So, why choose them? Is my question. And if the management had any sense, they would never forget that particular question. I don't want freebies, but I damn sure want options. Cars and car batteries aren't going anywhere, so there is no reason to NOT stock all the varieties you claim to have, unless, you really don't want people buying them, but showing up like I did so that they can sell you something more expensive. I don't often leave reviews, but seeing them today was a waste of my time. Just food for thought, do with it what you will.
Cj Hansen
★★★★★
2 years ago
I had a bad battery in my car that needed replaced. This was the closets place to me so came her and everything went fantastic! Joel helped me out and had the battery replaced for me in just a few minutes. He was very nice and helpful!! Thanks for the great service!! :))
Gloria Smith
★★★★★
5 months ago
Store had what I wanted and the staff were very helpful!
Donna Ellis
★★★★★
Edited 7 months ago
My battery went out today sitting at Chili's. I called a tow truck, 90 min wait. Then called Murdock to let them know, that a tow truck would be dropping my car off. 10 minute wait for someone to answer, then I hung up, went into Interstate and Daniel was working. Daniel came out to my car, with his equipment, checked my battery, yes, that was the problem, sold me a battery, put the battery in my car, tested the alternator, it was fine. I was on the road again before the tow truck even arrived. Canceled tow truck. Daniel had the best customer service, was nice to my sister and I, made us feel confident in an uncomfortable situation. And it was also 100 degrees outside! Thank you Daniel for helping us and for your great customer service!!! I was so appreciated!
Johnny Jay
★★★★★
2 years ago
Cheapest place I could find a quality battery without breaking the bank. Plus, no one can break their vehicle battery warranty! Interstate is a very good quality battery! I went away from interstate battles for a few vehicles and honestly I regret going away. Glad to be back using interstate. The staff is awesome and very knowledgeable. Strongly recommend them.
Collette Anderson
★★★★★
a year ago
I was having battery issues with my truck. I don’t know how I made it to work without stalling. But I finally stalled once at work. And Interstate was great to come jump my truck twice to get it to the store. Inevitably ended up pushing it the rest of the way with aid from some Good Samaritans. I am beyond thankful for all the help. Thank you so much Everyone.
T
★★★★★
2 years ago
While every other battery company has both increased the prices and decreased the warranty, I really appreciate how Interstate has kept their 5 and 6 year warranties while keeping their prices honest and fair. They have so many options for every price range and carry every type of battery you can think of. Their staff is very knowledgeable and willing to help any situation. I highly recommend them for all of your battery needs.
Mike Derrick
★
☆☆☆☆
Edited a year ago
purchased two high end batteries and they would not warranty a year later. both batteries are supposed to have a 4 yr warranties. i am very disappointed in quality and service. I have not had this problem with the stores in Salt Lake area.. Update to my experience, interstate took another look at the batteries and have replaced them under warranty. Apparently the batteries were bulged a little that could have been from them freezing which was the reason for initially rejecting them for warranty. My additional visit to the branch have been positive. As with any warranty make sure you know the stipulations, I didn’t ask about freezing as I have never had one freeze to my knowledge. Thanks for taking care of me interstate! I will be back!
Chad Simon (Lakerfan)
★★★★★
3 months ago
Blake was incredibly helpful - such a great experience!
kelly jessop
★★★★★
a year ago
I had a great experience this last week dealing with Blake. He was helpful, kind, and explained how to resolve my problem quickly. Blake has the heart of a teacher and showed me the pros and cons of what battery to buy. It was a great experience buying a battery from this location and dealing with Blake.
David Davis
★
☆☆☆☆
3 months ago
They said it was hard to know how many cold cranking amps there batteries can do and how many your car needs. Go somewhere that they know.
Casey Wood
★★★★★
2 months ago
Truly awesome customer service. They'll give it to you straight and won't try to oversell or upsell you. What more could one want from a business?
J Ryan Simpson
★★★★★
2 months ago
Blake and the guys at interstate battery are great. He was able to make sure I had all the batteries I needed for my business and made sure I was being charged the correct pricing for them. Its because of him that I will return to buy more.
