Jacks Service Center

Anni Jinder

★★★★★

a year ago

These folks were great. I was in town to pick up a couch when my truck broke down less than a block from the shop. They had me towed over in under an hr, couch strapped to the truck roof and all. They were clear about time expectation and about the breakdown of costs. Not only fixing my first concern, but also the secondary issue I asked them to look at. They were patient for the few days I needed to pull the money together. The truck is now running smoother than it has in years!

Daniel Davidson

★★★★★

a year ago

These guys are the best. They snuck me in on a Wednesday afternoon after another shop did a brake inspection and quoted me an excess of $1200 for new pads rotors and calipers. I got it back so fast, I don't even think they took my wheels off. Anyway. Jack's did an ACTUAL brake inspection and found that not only were my front brakes fine, ALL of my calipers were fine, and I just needed a set of rear pads and rotors. Very reasonable price and they even offered coffee while I waited. I am a very do it yourself kind of person, and I would happily take my car to this place instead. They're getting a my repeat business and recommendations for all my friends.

Meagan Ewing

★★★★★

2 years ago

I recently took my 2016 Jeep Cherokee to Jack's Service Center for the first time, and I couldn't be happier with their service. My car was having trouble starting, and they quickly diagnosed and fixed the issue. They were thorough in their work, taking the time to explain the problem and how it occurred, as well as providing preventative measures. What impressed me the most was their focus on addressing only the issue at hand, without trying to push unnecessary repairs like dealerships or other mechanics often do. They were confident in their repairs, and if they hadn't fixed the problem, they would have continued to work on it until it was resolved. The team at Jack's Service Center was transparent about the costs, ensuring that I wasn't overcharged. Their dedication to my satisfaction and the care they showed for my Jeep truly demonstrated their commitment to their customers. I highly recommend Jack's Service Center to anyone in need of a reliable and customer-centric mechanic.

Leslie osech

★☆☆☆☆

9 months ago

Didn't any of repairs I took it for. Lies like a dog, claimed they wouldn't know what engine codes on obd1 ment. If they could scan it .you can get codes on line,chaged for parts not replaced,said gas filter was on top tank .it's on driver side next to tank ahead,suspension rear of car. 91lesabre claimed it would struts at rear, when it coil springs and shocks. Also claims did work on top of tank and obviously never had it off of floor.shop should be investigated.

Edward Burnes

★★★★★

2 years ago

I took my car to jacks this morning because my brakes were absolutely shot and I was told they would have it looked at and fixed tomorrow which was ok with me. 8 or 9 hours later I got a call saying exactly what was wrong with it and what they were going to fix and that they would be able to get it done today. I decided to read the reviews and saw how trustworthy and honest they were and wanted to give them a shot, I’m glad I did! I’d definitely come back here again when my car needs repair.

Madison Newman

★★★★★

a year ago

First time customer for an oil change and will definitely be going back! Their whole team was super friendly and kind + service was efficient.

Mary Darrow

★★★★★

Edited 5 years ago

We have been taking our cars to Jack's Service Center for about 20 years. I cannot say enough about how much we trust the group - they are honest, thorough and fair. We have had everything from major car repairs to oil changes to new tires to advice on cars we are purchasing, and I would not go anywhere else. Top notch!

Emma Green

★★★★★

3 years ago

Jack’s was fantastic. I’d been taking my truck to the Ford dealership and they could not figure out what was happening even after multiple visits. The team at Jack’s actually listened to me and figured out the issue in one day. They were great to work with, I highly recommend this shop. I will only be going here in the future.

Jaharie Jones

★☆☆☆☆

2 years ago

On September 22nd, 2023 I called @10am to get my car looked at they told me to come in and they’ll have a look. I drove my car to the shop and they told me they aren’t going to look at it and to set up an appointment for Monday (September 25, 2023) which they’ll have an opening @9:30am. Fast forward I come to the Shop Monday as directed and they told me they’re too busy to look at my car and they won’t be able to work on my car for at least another week. After I agreed that I’ll make the appointment for that Monday to get a diagnostic and to get my car worked on they still refused then told me we’re having a coffee break so you’ll have to wait about 10 minutes then we’ll do your diagnostic I’ve been here for over 25 mins and they still haven’t acknowledged that I’ve been in there waiting room they even came to the waiting room to get more coffee. I think they are racist because my girlfriend even had the same experience as me but they actually worked on her car was supposed to do the breaks but ended up not doing them.

Brooke Love

★★★★★

6 years ago

Jacks is a great place to take your car! They're honest, and they know what they're doing. I had to have my rear brakes done on my Scion XB and they did a great job, noticed some other things that needed work, and then charged me less than the estimated amount. I will be going back for any future repairs.

Mike Kozal

★★★★★

8 years ago

I have used Jack's Service for several years on the repairs that I cannot perform myself. They provide honest and quality service at an affordable price. The staff is friendly and very knowledgeable and their attention to detail is second to none. I would highly recommend them to anyone looking for quality automotive repair at a fair and honest price.

Indigo Gesick

★★☆☆☆

a year ago

Don’t appreciate the aesthetics or upkeep of grounds ! Always littered! If they change things up and raise standards of building I’ll change review to reflect that! There is fascade grants $10k for their use to upgrade aesthetics for business storefronts please contact Westgrand neighborhood association

Patty O'Connor

★★★★★

4 years ago

Jack's got me in quickly when my car wouldn't start. I had my car back the next day, all fixed, for a fair price, with friendly customer service. I will definitely be using Jack's again for future maintenance.

Eric Twiest

★★★★★

7 years ago

I always trust Jack and his staff with my cars been going here for over 10 years and doing work from brakes to engine work and regular service like transmission flushes. Affordable, honest and doesn't do any service that's not needed. A great local shop.

Timothy Duthler II

★★★★★

2 years ago

Jack”s Service Center has consistently been a go to for me and my family for many years. Honest, friendly, thorough, professional; competitively priced people who care about every customer they deal with. Truly a conveniently located Westside gem! If you need your vehicle serviced, do not hesitate to visit Jack’s. These people will deliver the service you deserve!

Zach B

★★★★★

4 years ago

Took my car in at 1pm for brakes, got a call by 2pm telling me they found the problem and quoted me a price (which was lower than I expected), was picking it up by 4pm the same day. Incredible service considering other places were telling me their next appointment was a week out, could not recommend this place more.

Jackie Pena

★★★★★

2 years ago

Excellent work as always! This team is friendly,professional, knowledgeable and most of all honest. Our go to for over 10 years. They never disappoint!