About Business
Residents of Muskegon, MI, Muskegon have long trusted JCR and Sons Auto Repair for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.7/5 rating with 26 reviews. Throughout Muskegon, and particularly in Muskegon, MI, JCR and Sons Auto Repair is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact JCR and Sons Auto Repair for any Car Repair inquiries or to schedule a visit to their Muskegon, MI facility.
Google Reviews
Toni

★★★★★
a year ago
Great guys, great work! Very pleased. Trusted my classic car to them....all is well!
Adam Unwin

★★★★★
a year ago
They got me in quick and did great work on my exhaust. Friendly guys and professional work!
Joe Colburn

★★★★★
a year ago
Couldn't be happier with the whole transaction of getting my sons exhaust repaired at JCR and Sons. Next up will be my oil pan gasket as they were almost $100 less than my other quote. Thanks fellas!
Freddy Decker

★
☆☆☆☆
a year ago
Don't spend your hard earned money here! Jeff and his crew take short cuts. I had them do transmission lines on my Ford F150 Sport.They cut the new transmission lines and used hoses and Napa hose clamps to hook up with the old lines that go to the radiator. He also used zip ties to hold up my lines, and that's where transmission fluid was leaking from ,the hoses he used . DON'T GO HERE!!
Josh Cammon

★
☆☆☆☆
3 years ago
I wouldn't do business with this place again. We brought a vehicle in for a power steering repair and this is what happened during the week they had it: -They did not do the work on our appointment date. They failed to communicate and when I called the following day, was told that they just got the part in and were working on it. -After not hearing from them for 2 days, I contacted them (Friday) and was told "we have been pulling it in and out of the garage, working on it between other appointments." -Contacted them the following Monday and was finally told that they "couldn't repair it" because they "are not certified to do that kind of work". So, in the end, they wasted a week of our time and blatantly lied about working on the car. Stay away from this place.
Kurtd Mosqueda-Szczesny

★★★★★
a year ago
Great work, got an AC delete kit and wheel bearing done in less than a day! Would recommend to anyone who needs some work done to their car!
Dawn Arends

★★★★★
a year ago
Very timely, great work, good people to work with---anytime I have an issue or question I take it here, even do my maintenance like oil changes.
Melissa Potter

★★★★★
a year ago
Great service! Super friendly and got us back on the road quickly. They went over and above to take care of my daughter's car and made sure it was safe to drive again. Thank you so much!!!
Joe Guerra

★★★★★
2 years ago
They did an excellent job replacing brake lines in my car. I’ve had the car for six years and the brakes have never felt this good. Even took care of the E-brake that hasn’t ever worked without me even having to ask. Thanks for a job well done at a great price!
Jamie Pickel

★★★★★
a year ago
I needed my alternator replaced and they were able to get my in quickly. They did an amazing job and VERY reasonable prices. I will be using them again for my vehicle needs.
Richard Carnes

★★
☆☆☆
a year ago
Let me start by saying these guys are super nice and a real pleasure to talk with, but apparently, they need a check list, and a bin to keep your parts straight. I have had nearly everything replaced on my SUV, but every time I brought it here, they missed replacing bolts, or as in the picture, never even bolted it down. While replacing all 4 brakes, they lost 5 of my lug nuts! How does that happen? Because they are unorganized and, again, have no final check system to ensure everything is correct. Never an apology, just .... they were probably missing before.... huh? Currently, I have missing bolts on my manifold, have a random bolt rolling around under my windshield wipers, have a butchered passenger wheelwell cover that looks like an alligator had tried to replace the wrong $80 bulb they used which wasn't even the correct bulb ... but I ate the $80. Most oil change places call out their checklist items. I would strongly encourage this for this shop. Until then, I can not use them anymore. It's just not worth needing someone else to point out the missing parts from their work. Lastly, the greasy hand prints all over the inter ior pillars, seats, and even the roof.

Christina Melchor

★★★★★
3 months ago
Great place to take your car for repairs! Highly recommended!
Michael Miller

★★★★★
5 months ago
Great experience, fair price, happy to give my business to a trustworthy shop that supports the community!
Sebastian Enders

★★★★★
a year ago
Amazing Auto Shop, very knowledgeable, kind, and personable staff! I've gone there a few times and been out in no more than an hour every time. Jeff and Justice never fail to get the job done right! Also that super old guy is pretty cool too I know him a little bit🫣
Luke Sass

★★★★★
2 years ago
Jeff and his crew absolutely know Cadillacs. Super friendly people who got the job done on time with integrity. Definitely will be using them for all my future needs. They also provided some really cool insights into how to best maintain my car and get the maximum from repairs. Ie. If the bumper is coming off ya change all the lights. Nice work yall!
Sherry Huback

★★★★★
2 months ago
Great place to get your car fixed and great prices. Very reliable people. Jeff will help anyone out.
Gary Morse

★★★★★
5 months ago
Again Jeff and the gang took care of my auto needs. They are fast and efficient and fair priced.I totally recommend checking them out. I'm sure you will be happy and do repeat business.
Chris Johnson

★★★★★
5 months ago
I've brought in both mine and my wife's vehicles, for both small and big repairs or tune ups. Great work and pricing. Will be returning and recommending
Danielle Zant

★
☆☆☆☆
5 months ago
Brought my old car in, I knew it wasn’t in the best of shape. I for sure knew I needed brakes and a cv axel. That is what the appt was for. Got called and I needed a new control arm and a few other things because they couldn’t get a bolt out because it was rusted. I agreed and said let’s do that…well they didn’t have time to this was at 10:30 am. Earliest they could get to it was over a week. Asked if it was safe to drive home was told “yes” ..never was called to let me know the brakes were done…picked it up gave them almost $400 and then after paying was told I am probably going to need a new transfer case sometime. they would check on a price. Left and drove 2 minutes home and it was making an awful noise. Called and asked them about it and they had no idea what it could be. This was on a Friday and they said to have it towed back to them to be looked at on Monday. Paid another 100 to have it towed…Monday comes 11:30 haven’t heard, called…nope hasn’t been looked at. 1:30 still nothing called again, were just now looking at it…40 mins later got a call back and I needed a new drive shaft and transfer case. After being told it’s going to be about 1600 more to fix all that stuff I decided the car wasn’t work it to fix. Another 100 to tow it back. - communication was not great. Why wasn’t I told so much stuff had to be done before paying almost $400?!? -still don’t understand how it left my house being able to move and be put in park, have it towed there on a dollied backend and then when brought back it’s so messed up you can even put it in park you can’t even shift a gear without making a incredibly loud noise. Drove a car in and couldn’t drive it back out…and it cost me $584 for that. They even have this posted - “we follow a strict code of ethics so customers know up front what to expect….” Hmmmm
Heidi

★
☆☆☆☆
2 months ago
Went to get my rotar and breaks fixed immediately after smelled a strong chemical smell even though I had taken my car to four auto places none of them told me I had a gear shaft leak. That however appeared after a visit to these guys. Currently have their estimates and ideas after a complete view of my undercarriage of my car! Would not recommend this place!