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About Business
Jiffy Lube brings expert Car Repair solutions to the local community in Pearland, TX, Pearland. From Oil change service, Brake shop, Car battery store to complex Car Repair projects, they maintain high standards of service quality. Local residents in Pearland, TX appreciate their attention to detail, leading to a consistent 4.4/5 rating from 1278 reviewers. By focusing on the specific requirements of the Pearland, TX area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Pearland, TX and beyond.
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Google Reviews
NyTasha Loggin
★★★★★ Great customer service and fast. Didn’t try to pressure me into purchasing anything else. I will return for my next oil change.
Marlene Tha' G
★☆☆☆☆ Edit to add: changed my review from 2 stars to 1 star. Early this morning i woke up to replace my air filter and engine filter [i do this myself because it’s super easy] . Guess what, 3 plastic screws are missing that i know for a fact were there before jiffy lube touched my car. [I know personally these screws are annoying to work with but they are vital in keeping car parts from shifting] Also when they removed the cabin air filter to show me the condition, they replaced the filter back incorrectly with the air flow pointing towards the engine and not towards the vehicle. This is unacceptable, and really makes me question their work ethic. I just don't understand how their employees could be so careless about minor details. This has confirmed to me that I will never return here again. I recently re-visited this location because my last visit was amazing! Unfortunately, my experience this time was far from satisfactory, and I feel compelled to share my disappointment. Upon arrival, I presented my vehicle and requested a specific set of services as outlined on the receipt provided by the service advisor. However, upon inspection after the supposed completion of the service, it became apparent that one specific item listed on the receipt was not actually performed. This discrepancy was not only frustrating but also raised concerns about the overall quality and integrity of the service provided. Moreover, after the service was done, I went next door to the drive-thru car wash and this is where I did my own inspection of my vehicle. When I open my hood to check/inspect the services that were performed I noticed that my windshield wiper cap was missing and fluid was low (when receipt stated filled). I quickly returned back to ask if my cap might have fallen or if maybe the technician forgot to replace it. I was then informed that my vehicle was missing said cap when I brought it in initially. Basically they said that I most likely lost or misplaced the cap previously prior to receiving any services with them. This came as a surprise to me since I had never noticed any issue with the wiper cap before. However, to my disbelief and after further inspection by technician post-service, the supposedly missing cap was found wedged in between engine parts. This discovery not only highlighted the negligence during the initial inspection but also cast doubt on the reliability of the service center’s claims. The combination of these incidents has left me deeply dissatisfied with my experience. As a customer who trusts the expertise and honesty of automotive service providers, I find it unacceptable to encounter such blatant discrepancies and miscommunications. In conclusion, I urge the management to take immediate steps to address these issues to prevent similar incidents from occurring in the future. Customers deserve accurate, thorough, and honest service, and unfortunately, my recent visit fell short of these expectations.
Tierra_ Nicole
★★☆☆☆ Jiffy Lube is my favorite oil change place. But sadly service today was not at all as such. He young man was nice enough to vacuum my car once I asked him too but he only vacuumed the front and not the back. So two stars today. But the good part is I was in and out quickly within 15 minutes.
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