Reviews
Abby Woody
My husband and I only come here when we need something done to our vehicles. The atmosphere is so positive and welcoming. Thank you Jerry for always making our experience so enjoyable! It’s rare to find shops that leave us happier than before we came in. We appreciate you and your team!
★★★★★ Edited 5 months ago
Charlie Moulton
Absolutely stellar service. Shout out to Josh for making my experience here quick and painless. In and out in under 5 minutes for my oil change. Now that’s quality customer service right there!
★★★★★ 5 months ago
Lanie
I was incredibly shocked by the final cost. My fault entirely for not asking more questions. I thought the air filter change was included but it was actually $35 I could have changed it myself for $10. Also, when giving me the oil type options, I wish regular oil would have been mentioned because that’s what I would have chosen. I went in thinking I was going to pay $69+ tax because of the $10 coupon but it ended up being $121. So $50 more than I had budgeted for. Lesson learned. Everyone was very nice though and I’ll be going back for my next oil change… But better prepared with what I actually want done.
★★★☆☆ a year ago
Derrek Morales
Hands down the fastest most friendly location I’ve been to yet. Jerry made sure I got the tire rotation I almost forgot about, and he was very communicative and helpful through the whole process. 10/10 would return.
★★★★★ 5 months ago
Casey Johnson
I get my oil/filters changed here everytime I need a service. Always professional and most important almost quick. Highly recommend Thanks Jiffy Lube in Marysville!
★★★★★ 4 months ago
Lindsey Elton
Best experience I've had at a jiffy lube, to be honest. The whole team was super friendly and were able to get me in and out quickly. They worked hard even to help me solve issues other than the oil change itself.
★★★★★ 5 months ago
Ellyn Ritchotte
Always real quick and professional. Tires checked, windshield cleaned, oil good. Getting more and more expensive but to be expected! Sebastian and the rest of the crew were amazing
★★★★★ Edited 7 months ago
Joe Eichinger
Great experience today at jiffy lube. Guys working were quick and informative about something they noticed under the hood. Would recommend coming here.
★★★★★ a month ago
Robert Pearce
Very friendly and respectful.\n Group of guys. Efficient and the waiting room was nice and toasty with a clean bathroom. Amazing experience, great job, guys.
★★★★★ a month ago
Calis World
Always honest, efficient, and do quality work. You might pay a little more but at least they get the job done right and keep good records of your service in case you need them in the future!
★★★★☆ 3 months ago
Ben Rama
⭐️⭐️⭐️⭐️⭐️ Excellent Service at Jiffy Lube! I had a fantastic experience getting my oil changed at Jiffy Lube. From the moment I pulled in, the staff was friendly, professional, and efficient. They walked me through the process, answered my questions clearly, and made sure I felt comfortable with the service being done. The team worked quickly but didn’t cut corners—everything was done thoroughly and with care. I also appreciated how they checked other key areas of my car and gave honest recommendations without being pushy. The waiting area was clean, and I was in and out in no time. It’s great knowing I can rely on a place that values both quality and customer service. I’ll definitely be returning for my next oil change and any other routine maintenance. Highly recommend this Jiffy Lube location!
★★★★★ 6 months ago
Brett Ward
The service was great! as an elderly person i can say without a shadow of a doubt the nicest, most informative crew i have ever had the privilege of meeting in my 62 years of life and that young man Sebastian was so respectful and efficient i praise that young man with all of my heart you boys are the bees knees.
★★★★★ 4 months ago
Stephanie Boyle
Sebastian, Josh, and Connor did an awesome job making sure I knew exactly what they were doing, and pricing, before going forward with any service. They were all very nice and efficient, getting me in and out quickly!
★★★★★ 5 months ago
Sanna Fatty
At Jiffy lube they care about their customers and solve their issues more quickly. Their service is excellent.
★★★★★ 2 months ago
Taylor Wattula
Came by today to get my oil changed. They were fast, professional, and kind. I mostly interacted with 2 guys, Matt and a guy with some neck tattoos (sorry, I didnt catch his name!). Both were super nice. I mostly talked to Matt, though, and he went above and beyond to make sure I got everything I needed.
★★★★★ 3 months ago
LD
Oil change was great until they pushed to change an O2 sensor in my car. I'd been fine without it for years, but they insisted. They changed the part and the engine light went away. It was an additional 300 service that lasted about a day. I move across the state and by the time I got into town the engine light was back on. Now I'm down 300 and my check engine light is back on reading the same code they pushed me to fix.
★☆☆☆☆ 5 months ago
Sergey Nikolin
We bring our vehicles here all the time. They have a professional approach, notice things that require knowing you job and caring about your job. Thank you Sebastian, Leif, and Matt.
★★★★★ 4 months ago
Amy Sylvester
Got my oil change done with my Lexus here, and when I went to turn my car back on a bunch of lights flickered and came on my dash. My car wouldn’t start. It really stressed me out. They told me I left my lights on but I didn’t. A employee jumped my car to get it out of the bay and it started. My check engine light came on with another light. This was not my doing. They had to of touched a wire or fuse or did something. My car threw a bunch of codes out. They handed me my 122$ receipt, I have takin my car there many times , but this time was awful!
★☆☆☆☆ 4 months ago
Micaela Harris
The Manager MJ at this location truly went above and beyond. He listened, he cared and made sure when leaving we were happy and would want to return after a very shitty experience at the JL in Lake Stevens!!! MJ and his team, are amazing!! Highly recommend going to this JL location even if it’s a tad bit more of a drive, they will not let you leave feeling unhappy. :) MJ, thank you again for being so amazing and making us want to return!! You were great!
★★★★★ a month ago
Jumo P
Good and fast service as always. I’m also very comfortable waiting in my car, and I like the new way of getting the oil change done while you stay inside. It might be a little tricky for elderly or very young drivers, though. The only downside is that oil changes are pretty pricey these days—I wish I knew how to do it myself.
★★★★★ 5 months ago