Jiffy Lube

Nick Macke

★★★★★

a month ago

The only place I’ll get my oil changed! Jose is great and always super helpful and friendly. It’s always a quick in and out under 20 minutes. Highly recommend!

Emily Thompson

★☆☆☆☆

3 weeks ago

Wow what HORRIBLE customer service. I called Jiffy Lube to ask if they had the correct oil for my vehicle. The guy who answered the phone asked me for the make and model of my car, which I gave him and then he put the phone down for 5 minutes (presumably to check inventory) while he talked to his coworkers. I heard him say “oh I forgot about that call” and then get back on the phone with me. He then asked me again what year my car was. I said 2025. Then he goes “2025. Hello? 2025 what?!” I am now frustrated because I have been through this and I say “I already gave that to you.” He then says “hey I’m trying to help you but if you are going to have this attitude then I can’t.” I gave him the info again and said I’m just trying to figure out if you have the oil I need. He then said “I can’t help you.” And HUNG UP ON ME. I happened to have my phone on speaker while dealing with a GMC service advisor and he said “oh wow that was really bad.” I can’t believe how rude that guy was and hope it was a fluke. I used to really like this particular shop but I won’t be going back.

Debra Jill ONEAL

★★★★★

a month ago

My mom and I took our cars in at the same time. Guys took us in right away and they were quick and professional! Thank you so much! Highly recommend this location!

Jorge Mendoza

★★★★★

5 months ago

Went in for usual oil change , wasnt aware needed new tires all around turns out they sell tires as well good deal. All in one spot 👍 great job crew much apreciated!

Maria Creek

★★★★★

3 weeks ago

There was no wait, attendants were friendly and professional. Did the job quickly and efficiently. Offered suggestions for maintenance on my vehicle. No pressure to buy upgrades or extra items.

Rosalba Ortiz

★★★★★

2 months ago

I recommend this Jiffy Lube location. Orlando answered all my questions and made sure my Chevy Volt hybrid car was taken care of before my upcoming road trip. They had the type of oil my car needed and showed me the dipstick when the job was complete. I’ll be coming back to this location for my next oil change!

Brooke Barker

★★★★★

3 weeks ago

The service at this location was lovely! Jose and his team were attentive and speedy and did a great job!

Laurel

★★★★★

4 months ago

Pulled in on a Monday afternoon on a whim (well a whim to deal with a long over due oil change). I mean it's right on the corner, how more convenient can you get. The staff was immediately friendly, gave me an estimate for completion, showed me how to get a discount on the order online. Came in and showed me my dipstick even. Provided me with a coupon for my next visit. What really, really counted here was not just the price (reasonable for what I got) but the staff at this location was so professional, nice, friendly and wonderful. And they didn't try to upsell me on anything. And it took 20 minutes. And they reattached the rubber trim on my front bumper that had come loose.

CJ Sher

★★★★★

3 weeks ago

Never fun to have to replace tires and brakes but Jose and his team at WLV Jiffy Lube made the experience nice...they are friendly, knowledgeable and personable.

Bobby Hated

★★★★★

a month ago

We just moved to the area and I am so glad I found this location. The guys were so friendly, helpful and FAST. I was in and out in 10 minutes for a full service oil change and inspection. I'm always coming to this location from now on...

Raymond Ching

★★★★★

4 months ago

Jose assistant manager helped me today and was very proffesional. Great service

Alexis Tran

★★★★★

5 months ago

Jose, Rolando, and Hector did a great job with my oil change. They were polite, professional, and efficient. The location has a comfortable sitting area to wait while they do the service.

Courtney Todd

★★★★★

3 months ago

Jose took care of me today! Had my maintenance light come on and wasn’t sure why. He got me right in, fixed everything that needed an update, and had me on my way. Sooo thankful for this service! Will definitely be back soon!

A. Miller

★☆☆☆☆

a month ago

Took our truck there for a routine oil change and had a pistol stolen from underneath the seat. Pretty low class if you ask me. Not sure what business it is of theirs to be looking through the cab of a car to do an oil change anyway?? I will never do business with Jiffy Lube again!

Maria Canche

★★★★★

6 months ago

Super helpful and respectful service! Stopped by a few days ago to get an oil change and had some questions about the different types of oil and pricing. I really appreciated how patient and informative the staff was—especially Jose. He took the time to explain everything without making me feel rushed or talked down to, which unfortunately isn’t always the case at auto shops. I felt uncomfortable that a lady disrespected Jose and she was really rude!! To him As a woman, I’ve definitely had past experiences where I felt like I wasn’t being taken seriously, but that was not the vibe here. I felt respected and like my questions actually mattered. Prices were fair, the service was quick, and the whole experience was super easy. I’ll definitely be coming back here for my next service. Highly recommend if you’re looking for honest, professional help without any stress.

Christopher Costa

★★★★★

3 months ago

Jose and his team did an excellent job on my oil change. Great customer service and did just what was needed. Would highly recommend!!

Angela Hoogland

★★★★★

Edited 2 months ago

My visit to Jiffy Lube in Thousand Oaks on Saturday, was yet another success. The service was quick, detailed, and I felt many extra miles were taken to make sure my car received what it needs. My car is old with a lot of mileage on it. The team at the Thousand Oaks location is great. All team members were active and it is obvious they care for their location as it is kept very clean and neat. The waiting room has a TV you can watch and coffee is available. But, most importantly, the team members know what they are doing and all of them are kind and caring. A special shout out to José Sanchez though who is absolutely outstanding, and whose service I have enjoyed several times now. He is kind, knowledgeable, a hard worker, and cares a lot for Jiffy Lube customers! Thank you Jiffy Lube!