Joe's Auto - Gilbert

Kim Workman

★★★★★

3 months ago

Just want to give a huge thank you to this service team! They honor their warranties and keep the service true blue! No one likes their car to break down, but when you have a team of people who truly care and are not trying to rape your wallet with good ethics and customer service, you can’t go wrong with Joe’s auto! Thank you guys! Kim Workman

Kavione Hart

★★★★★

10 months ago

This shop is outstanding. I’ve been a loyal customer at this location for over two years and have consistently received excellent service. The team is not only knowledgeable but also takes the time to educate me on how to properly maintain my vehicle. They go above and beyond to ensure my car is in top condition, which is essential for keeping up with my demanding work schedule. Every visit gives me confidence that my vehicle is in good hands. Thank you Matt and Robert.

Bernard Hope

★★★★★

Edited 6 months ago

Honest, Friendly, Truly Caring… Joe’s Auto Repair of Gilbert AZ: Robert and Matt, consistently give upfront professional feedback on the requested repair. What really stood out was their honesty and integrity. They focus on fixing the actual problem efficiently.

Lori Rinaldo

★★★★★

7 months ago

My first time there. Staff was friendly, honest evaluation of car, showed me a few areas that may need work in the future but did not pressure me to get service done now. Oil change was quick and price was great. Recommended!

Dani Davis

★★★★★

11 months ago

Went to Joe's auto in Gilbert, needed to have an oil change and have my truck checked over. Robert explained everything clearly what they were going to do and how much it was going to cost, I never felt like my questions or concerns were dismissed, Matt also answered questions when I came to pick up my truck. Would highly recommend Joe's Auto.

Peter Delcid

★☆☆☆☆

11 months ago

This auto shop is very limited on what they can do for you and unless you have all the time in the world you won't get your vehicle back for days and when you do, you more than likely have to take it back. Matt there is a good guy but his workers are rude and quite frankly don't know what they’re doing. employees there will make you feel like you are wrong wanting to know if and when your vehicle will be serviced. I would not recommend this shop to my worst enemy. I will never come back to this place and If i can I will prevent people from coming to this place. If I could I would have chosen no stars. 2 thumbs way down.

Brittany Roggenbuck

★★★★★

a year ago

By far the best mechanic's I've been to, that isn't a mom-and-pop shop. Matt and Antonio, go above and beyond. They haven't once let me down. Honest pricing and they do everything they can to help you out. I've been going to here for a couple years now, and recently moved to east mesa; I will continue to bring my car here because of those two. I recommend and refer everyone to them. 11 out of 10!

Isabella Galindo

★★★★★

a year ago

Love this location of Joe's Auto! My mom and I have been coming here a little over a year now, and every single time Matt and his mechanics go above and beyond my expectations! As a woman it is refreshing not to have sale pitches or jacked up prices. They are fair, extremely knowledgeable and honest. Matt thank you for all your help!! You have always taken the time to break down and explain what is going on with my car! God knows I've picked your brain too many times and you have always treated me with patience and grace. I'd give you guys 10 stars if I could! Thank you Matt and Joe's auto!!

Joan Altman

★★★★★

2 years ago

Joe's Auto repair, is the greatest place. They are efficient, courteous, and very knowledgeable at their work. Thanks for your great work on my car.

Dawn Horn-Rodriguez

★☆☆☆☆

Edited a year ago

It's my review from 2 yrs ago so this is edited and not current for now so want to be clear on when this happened but I do want to update, not only did they try to price gouge me as my original review explained...I also had to have all the work done on my car here redone again within a year. Every single thing i paid here had to be redone . I really hate thinking this guy was a scam because he was so nice but i mean its pretty odd all this had to be redone.. i feel maybe it just depends if they feel like doing it or not. Idk..... .I am not sure what happened. We found this place about 6 months ago and originally had a great experience. I worked a bit in mechanics while in the army, so I am no idiot to be easily taken advantage of. Regardless, I usually send my husband to take care of the car, our first experiences were great. The prices were fair, the work was good and the staff was friendly so we got ALL of our auto needs there. In a 4 month period I spent about $4k. I have a 2013 Corolla and pretty much got a complete overhaul. I was content, fast forward to last month. The blower motor on my AC went out. I have a young daughter and its 120 degrees so I called my favorite shop first joes! I scheduled an oil change and a quote for the blower motor. THEY QUOTED ME $900 FOR A 30 MIN JOB AND $150 PART! I almost just did it out of desperation but as stated above I am no idiot. Despite already knowing they were price gouging to be fair I got several quotes and the job done at Toyota itself before writing the review. I received a quote of $300 to $500 out of the 7 other shops I checked. I ended up paying $342 at Toyota and it took them 32 mins! The fact that they quoted me 3 times the price higher than the manufacturer itself makes it clear they were trying to take advantage of a desperate situation.

April Ebersol

★★★★★

2 years ago

We're out on a road trip, probably about 20 hours away from home, and we started having car troubles. Matt and David were absolute lifesavers!! They got us in right away, they were super knowledgeable and fixed us right up!! They're great guys, and I can't recommend them enough. I just wish we lived closer so we could always bring our vehicles to them!

Chanel Elizabeth

★★★★★

4 years ago

Let me start off by saying Joe’s Auto is AMAZING! I received the absolute BEST service for my oil change! The location off of Cooper & Guadalupe was very clean, and my oil change was completed less than an hour. Taylor was the mechanic that helped me and he was very professional and did not try and upsell me on unnecessary services, which I appreciated. I have gone to many auto shops for a variety of services and Joe’s Auto was by far the best experience I have ever had! Friendly and professional staff, clean location, and Taylor was great! Thank you Joe’s Auto - you’ve gained a repeat customer !!!

JG

★★★★★

4 years ago

I usually get my car repairs done at Joe's Auto Chandler location, however, they were completely booked when trying to schedule an unexpected appointment. They recommended I call their Gilbert location, and the customer service was great all around. Taylor at the Gilbert location was extremely helpful over the phone and in person. I was able to bring my car in early that morning, and they were able to diagnose the problems, inform of me of what needed to be repaired/replaced, and they were able to fix the issues without costing an arm and a leg. I was able to pick up my car later that afternoon much sooner than I had anticipated, and the car is running incredibly well. I appreciate Joe's Auto Gilbert for accommodating me on such short notice, and a shout-out to Chris at Joe's Auto Chandler for sending me there. Can't go wrong with either location.

Jeremiah Robinson

★★★★★

4 years ago

Frankie is great! The guy took his time to help fix an issue with my tailgate actuator. The part I had purchased wasn't an exact match but Frankie didn't miss beat he took the incorrect one apart and moved the working interior part to mine and it worked great! He really stepped up and helped me so much. Always a quick service and friendly environment.

Jeff

★★★★★

4 years ago

I was greeted immediately and professionally for my 9 am appointment. The office was clean, free of clutter, and inviting with a good view of the work being completed in the first bay. The car was fixed quickly, and for less money than I was expecting. I couldn’t be happier and l I’ll definitely be back soon for my Jeep!

Nina Moreno

★★★★★

10 months ago

Went to Joes to get my AC fixed and they were all very nice, helpful and informative! My car was done very quickly and will be back in the future!

Juliette

★★★★★

2 years ago

Matt and David were absolutely amazing!! I will definitely be coming back for all of my car needs. I wasn't even planning on going to a shop, but saw them while driving to the car wash & I'm so glad I did!! Thank you both so much!! 🙏 Fast, Informative, & Friendly Service.