John Watson Chevrolet Service

D Young

★★★★★

11 months ago

I arrived at the appointment time. They put a tech on it right away. They spend more than enough time testing and diagnosing the car. I give Bryon and the Tech a thumbs up for being professional about it. There were no surprise items. Pretty straight forward deal. They seems to be a dealership, Not a Stealership.

Vickie Reid

★★★★★

8 months ago

Christina W. Was awesome to work with. She explained everything and showed me photos. I felt very comfortable with the mechanics assessment of the repair needed. Now my truck runs beautifully!!

Patricia Braley

★★★★★

a year ago

We took our 2020 Chevy 3500 Duramax in for a recall. I called to book the appointment and got an appointment the next day. It only took about an hour to complete. Very easy and great customer service.

Stacey Starley

★★★★★

a year ago

Bryan Hymas is amazing. He’s efficient and knowledgeable and compassionate. He got my battery swapped out so fast I even made it up to the university in time for my exam. Appreciate the service so much!

Graylin Bartley

★★☆☆☆

10 months ago

Could have given the engine compartment a through cleaning, and topped off washer fluid etc, found that a plastic fitting was not secured to the upper hood area, come on, wouldn't you at least expect a clean engine area!!! This was a $16,000 new engine..

Brigham K. Burton

★★★★★

2 years ago

They do good job by dealer service department standards. I have had a few repair/recall projects on my suburban and they seem to have done them correctly and communicated well about the issues. As much as I don’t love having to get vehicle repairs and service done, I’m glad they are local and do a good job being competent and friendly.

Liam Penrod

★★★★☆

a year ago

It's really decent service. They have usually been able to get me an appointment within the next couple of days. Wish their prices weren't so steep. Because of this alone, I usually take my personal car to a more affordable mechanic and deal with the extra time it takes from someone who doesn't specialize in chevrolet, whereas I take my work car here for more expediant results.

Kathy Isbell

★★★★★

2 years ago

I brought my car in for service not knowing if they would have an opening. I was able to get in with no issues. My service advisor and staff were very friendly and helpful in answering all my questions. The mechanics were top notch and finished right on time. Thank you for a job well done! I will definitely be bringing my vehicle back again.

sharon w

★☆☆☆☆

2 years ago

We lost the keys to our Silverado, so I made an appointment to get new ones made. After arriving we sat in the truck inside the service bay waiting for direction. We waited & a guy finally came & got the process started. No smile, no greeting. We went inside & presented our documents. After signing paperwork I asked where we could wait. He pointed to another room & left. We waited 1 1/2 hours for keys. He came out, said the truck was done & left. We asked another guy where to go to pay & a lady motioned for us to come to her. We paid & left. This dealership is horrible. You don’t feel welcome. No one asks if you have questions or gives guidance. Zero customer appreciation. No one smiles. Go elsewhere.

Marlu Gurr

★★★★★

a year ago

I trust John Watson's Service Department with my vehicle. I always know they will take excellent care of it. From start to finish I feel valued as a customer.

J B

★★★★★

a year ago

John Watson Chevrolet always provides top tier service. Ogden is so lucky to have this amazing team of hard working professionals, keeping our cars running at their best. I would rate with 10 stars, if I could.

Jessica Shortt

★★★★★

Edited a year ago

They always take great care of my car and let me know how long the work will take. Great company and customer service

Jeremy Manning

★★★★★

2 years ago

The service here has been top notch from day one! I buy GM because these guys are so good, friendly, and most of all quick! They never attempt to push anything or random services that aren’t needed. Very few dealerships around anymore that care like these guys do. Thank you to the entire staff!

Kent Christensen

★☆☆☆☆

8 months ago

Service department is slow and doesn't respond to questions. It's like they don't care if they help you. Truck is in for diagnosis on possible warranty claim and after 2 weeks they haven't done anything.

Irene Coria

★★★★★

a year ago

Did a good job on the oil change and the transmission fueled. They took a long time but they got the work done. Thanks guys did a good job 👍🏼🙏✨️

tameeka dubose

★★★★★

4 years ago

Bryan and his team are Awesome. I had two major services from them. I had to pickup my '03 Chevy Avalanche from SC in 2017. I had repairs done by a Florence Chevy Dealership for my wire harness, 4WD, and other issues that would put my truck at risk to me and others on the road. After spending 7K my truck had check engine service light and would move past 35 MPH. Thankfully an old fried at Firestone in Florence was able to get the truck moving like normal but told me to go to a dealership that I trust. John Watson was the dealership referenced to me back then to fix the issues. Bryan and his team did fix the issue and apologize for the poor service I received back in Florence, SC. I am in the service and had last minute notification to move from Utah to NJ. I brought my truck to Bryan to inspect for the trip to include any concerns when towing my enclosed cargo trailer. Bryan worked with me on the price and listed the priorities of each issue. I knew what was an immediate/dangerous, routine/uncomfortable if goes out (AC), and low/it can wait but would need to work on once settle. This is the only place I trust to work on my Chevy.

Dan White

★★★★☆

10 months ago

Bryan is very personable and knowledgeable. A problem was found after the initial service and Bryan said they’d find the problem and just take care of it if it was their doing.