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About Business
Conveniently located in Memphis, TN, Jones Auto Glass & Installation has established a strong presence in the Car Repair market. They have specialized expertise in Auto glass shop, making them a top-choice Car Repair specialist in Memphis. Backed by 28 satisfied customers, they currently hold a prestigious 3.9/5 star status on our platform. They take pride in serving the diverse needs of Memphis, TN residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Jones Auto Glass & Installation is the go-to destination for quality and service in Memphis, TN.
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Google Reviews
Komaca Glass
★☆☆☆☆ **Extremely Poor Windshield Replacement Service** ZERO0️⃣ STARS0️⃣0️⃣0️⃣0️⃣0️⃣ I recently had my front windshield replaced by Mr. Jones himself from [Jones Glass & Imstallation], and the experience was nothing short of a nightmare. Mr. Jones failed to properly install the windshield, neglecting to glue it correctly from the driver side to the passenger side. As a result, I could hear and feel a significant amount of air coming through the windshield while driving, which was both distracting and concerning for my safety. I made numerous attempts to reach Mr. Jones to address this issue, leaving several messages over a span of days. When he finally decided to return my call, his response was shockingly unprofessional—he was aggressive and used foul language. Furthermore, I left additional messages during business hours on Monday, June 10, 2024, and Wednesday, June 12, 2024, but received no response whatsoever. This level of service is absolutely unacceptable. The poor quality of the windshield installation and the abysmal customer service reflect a terrible business practice. I strongly advise against using for any services, as they clearly lack both the technical expertise and the basic professionalism required to serve their customers adequately.
Chris Roberts
★★★★★ fast and efficient install. very friendly will definatley use again! they even showed up after hours to help in an emergency!
Dra Woody
★★☆☆☆ Windsheild wasn't replaced properly and caused leaks in a my new vehicle. Owner was very slow to respond when I tried to have the issue fixed and I felt like the only reason the issue was corrected was because the dealership that I bought the car from paid for the replacement and Jones didn't wanna lose their business. Very disappointed with the customer service and quality of work. I would recommend finding a company that insures their work before doing business with this company.
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