Larsen's Auto Repair

Kim Family

★★★★★

Edited 5 months ago

Sebastian has been helping us with our numerous car problems, and we've received good, fast, and affordable repairs every time. The people at Larsen's are so honest and transparent, and we are so lucky to have found such a good shop. Bring your cars here, and you won't be disappointed! Update: We've been taking all of our cars to Larsen's for over a year now, and they have been absolutely wonderful! They're busy (which is a sign of how well liked they are), but I would rather my car sit longer at Larsen's and get a fantastic job done on it, than take it to another shop. You can trust your car with Larsen's! Update 2: Larsen’s continues to be a fantastic place to get everything done on our cars. We had a transmission issue in which Larsen’s sent us to a partner shop, and Sebastian even helped us get our car over from Larsen’s to the other shop. Appointments are a ways out (because customers keep returning), but once you book that appointment, Larsen’s provides quality repairs at great prices. I’m so happy I found this shop! - MinJae

Spencer Ogden

★★★★★

a year ago

Kelly is a super honest technician and gave me the best price around. Got a battery replaced and everything looks good. Quick and great service around the holidays. Overall very pleased! 5/5 recommend!

Lillian Jensen

★★★★★

7 months ago

Larsen's is the best! I've gone to them ever since I've had a car. They're always helpful and nice, and they do great work! They also never overcharge or upsell, and are easy to work with on drop off/pick up after hours, which is super helpful if you have a difficult work schedule.

Logan Satini

★★★★★

a year ago

These guys are outstanding!! They respond quick, the receptionist is so kind, the mechanics are clear, transparent, hardworking, trustworthy, and communicative. 5/5 stars, would and will recommend to anyone looking for a great mechanic shop. My chevy captiva had huge issues for the longest time and with one short visit they not only pinpointed the issue but fixed it exactly as it should be done. Thank you Sebastian and Team!

Kacey Taylor

★★★★★

2 years ago

I took our 1983 Toyota SR5 in to see what it needed because it had not been driven for 15 years. Sebastian only sold me what I needed and the truck runs so well now and it’s a lot less bouncy thanks to the new shocks he put on. So happy with my experience and will recommend to all family/friends. Thank you Larsen’s!

Seth Stradling

★★★★★

a year ago

Honest and beyond fair - the last shop I worked with told me I was looking at repairs that would cost me as much as I'd paid for the car. Larsen's gave me fast, good, and inexpensive diagnostics, supported me as I tried to fix the problem myself, and then quickly dove in to find fix the problem when I wasn't able to. They're honest, inexpensive, resourceful, and will keep digging until they figure out what's actually wrong. I finally have a shop I can trust!

James Speirs

★★★★★

Edited 5 months ago

The mechanic did a great job of communicating the knowns and unknowns and then allowing me to make decisions without any pressure. They didn't try to take advantage by replacing anything that wasn't necessary. I felt respected and valued. The work was done quickly and at a reasonable price. Update: I've since been back and experienced exceptional service once again. I've already started telling my friends and family about this place.

Royce

★★★★★

Edited a year ago

Honest shop that has done right by us many times and worked with us to get parts and things fixed on short notice. Always let us know what repair is most important and what can be held off on. They do an excellent job. Highly recommend! EDIT: They’ve been super helpful during my car buying process by bringing me into the shop and showing me all the fixes needed. They’ve helped steer me away from multiple cars that looked like good buys and have tips on what to look for before bringing one in for them to double check

Grace Fillmore

★★★★★

Edited 8 months ago

I failed emissions and had a smoke test done at a different repair shop; they said fixing the problem would require a ~$500 repair. I do trust that repair shop but, based on what a couple other mechanics said over the phone, thought there was a chance the problem could be fixed by replacing a different part. I gathered estimates from eight or ten other repair shops in Provo and, even with running their own diagnostic/smoke test (which cost half of what the other shop charged, by the way), the final cost of the repair at Larsen's would have been about the same as or less than every other estimate. So I decided to go with Larsen's and they got my part ordered and my car into the shop within a couple days. HUGE bonus: turns out they have a policy of running their own diagnostics for a reason! Rather than making the repair based on what the other shop told me, they found that they could fix it by replacing something else. They saved me fully $200. Plus, they were able to run emissions and get me registered and legal to drive right away, even though I was a little late coming back to the shop and they were closing for the weekend. I'm so glad I went to Larsen's and will definitely be going back. EDIT 5 years later: now, finally, the repair the other shop recommended is actually required, and Larsen's carried it out fast. I've been going to Larsen's for maintenance and repairs for the last 5 years, and they have been great. Still highly recommend.

Brian Collins

★★★★★

a year ago

This auto repair shop is fantastic! You will not find a more trustworthy and honest shop to go to. They never try to sell you on unnecessary repairs. They do high quality work and their pricing is really fair! We have been taking our vehicles to them for several years now and will continue to do so for life.

Noah Zimmerman

★★★★★

11 months ago

Awesome! Kelly took extra time to communicate, explain the effects of different problems to me, and charged very cheaply. He happily added extra services because they were easy/simple to do, at no extra charge, and said "no" when I asked if I could tip him. 10/10 guys at Larsen's.

Dagan Windsor

★★★★★

a year ago

So went in for a pre purchase inspection. They made time for me have me a detailed rundown on the pros and cons of the vehicle. It helped paint a better picture for me. They also brought me back to show me the problems they found on the vehicle. Very great service.

Sara

★★★★★

2 years ago

I got my car towed here because it is down the street from my home. They informed me that the damage would cost more that the car itself and was not worth repairing. Kindly, they did not charge me a diagnostic fee. I got another car after, and the car was very picky. They fixed what they thought was the only error, but the problem was still happening. I took my car back and they realized there was another error. They fixed the problem and did not charge me any labor only for the part. This place is honest and fair. Which is refreshing. I only trust them now to work on my car, and I will go here as long as I live in Utah Valley! Worth the wait, as they can be very busy, which also speaks volumes about how many other people trust them to fix their car and be honest with them. I recommend this place to anyone in the area that as car trouble!

Dave Fire

★★★★★

a year ago

These guys were fantastic. Called around a few places and they saved me $500 vs going to the dealer AND had my car ready the following morning. Larsen’s will be my go to for any car trouble.

Gavin Gifford

★★★★★

Edited 2 years ago

Update: Been coming here as my usual mechanic place since the first time and each time have proven why it's such a great place. They're always helpful, honest, quick, and high quality. Still five stars! Excellent service! Very helpful and honest. They took me into the shop and showed me exactly what issues my car had, what the urgent ones were, etc. And, their pricing was a fair amount lower than a lot of other shops I got quotes from. Overall, I'd definitely recommend this place!

Zack Hill

★★★★★

2 years ago

Kelly and the team at Larsen's continue to go above and beyond with their service, communication and overall transparency during each experience I've had with them. It's wonderful to truly feel like you can trust your mechanic when it comes to both your car, your safety, and your wallet. I will continue to come to them whenever it's an option!

Brock Merrell

★★★★★

2 years ago

These guys are awesome! Brought my car in because the check engine light came on after stopping at a stop light and my car started jerking forward. The mechanic looked at it and called me back and said it took a while to figure out the issue because the check engine turned back off while they were working on it so they were a little unsure of what it was. He ended up telling me we could either do nothing until it comes back on or replace a certain part and hope it doesn’t happen again. I ended up having them change the part just in case. Well, it’s been a few months now and my car doesn’t jerk at all and no check engine light has come on since. Drives smoothly. On top of that, they were kind enough to discount the diagnostic fee for me as well. It all has been much appreciated and I definitely recommend Larsen’s for your auto repair. Thank you guys for giving me peace of mind.