Lithia Chrysler Dodge Jeep RAM of Yuba City Service Center

Romulo Gabriel

★★★★★

2 years ago

Overdue review for the service team here, as I have been here coming here for a while..Jacob has been a top professional and provides outstanding service every time I have been in - for both of my vehicles! Keep up the amazing work Jacob! I am being helped by Ashley today for the first time, and she has been extremely helpful with my issue as well. Impressive service advisors here, especially compared to Roseville and Folsom dodge centers.

livelaugh love

★★★★★

a year ago

Let me start off by saying that I'm somebody with VERY challenge credit with a previous repossession when I called John Sullivan I was already defeated but I went ahead and put an application online to give it one last try. I got a call soon after by a gentleman by the name of Lyric he assured me that he was going to do everything that he could to help me in my situation and get me the car that I deserve again being defeated I just went with the flow he called me 20 minutes later and told me he got me approved I couldn't believe It I came down and the process was so smooth!!! I finally got the car that I deserve if I can give 100 stars I would don't waste your time going anywhere else come see John Sullivan and ask for Lyric!

Jessica Cook

★☆☆☆☆

a year ago

I will never buy a car from them again the service department is beyond lacking. They leave tools in my car, left our screws and have broken latches on my car. Didn't let the paint sealant dry fully when they gave it to me. Take 3 hours just to change my oil. I could complain more but why just shop else where and never buy their service warranty.

Francisco juarez zavala

★★★★★

2 years ago

Jacob at the Yuba City Dodge location is the best. Always updated me with updates and made it super easy to work with. I almost stop coming to this location because my previous advisor attempted to slam me with diagnostic fees that I didn’t ask for. Will be doing business again soon and hope Jacob helps me again. World class customer service. He deserved a raise!!!

Ysidra Rohde

★★★★☆

2 months ago

The men in the office sharing personal stories with lots of foul language that could be heard.

Ramon Branchcomb

★★★☆☆

3 years ago

I was there with a friend who was looking to purchase a pickup and was greeted by a salesman. The salesman was very knowledgeable about what questions my friend had. My friend decided on a pickup he wanted to test drive but the inspections for that specific truck hadn't been completed yet and a sales manager/closer was insistent upon closing the deal without the vehicle moving an inch out of it's parking spot out back. I spotted a pickup that I was interested in looking at and possibly purchasing it for my wife but that same sales manager/closer didn't have time for me so I decided to go back to Folsom where I purchased my Ford Edge at which that deal and paperwork was done within an hour and 15 minutes. As a former salesman in a civilian capacity that a acknowledged customer is a returning customer especially in this word of mouth City we live in. Please do better and listen because that's what moves the units. Thanks for your time. R Branchcomb US Army Retired

Steven Sellers

★★★★★

2 years ago

Super smooth experience working with the whole staff at John L Sullivan. They were the only ones that had the truck I wanted in their inventory, and even delivered at 930 pm because I needed it the next day. Seriously can’t recommend them enough 🙏🙏

Brenda Stark

★★★★★

2 years ago

The service at John L. Sullivan Dodge Chrysler Jeep RAM in Yuba City was great! They got me in and out in a timely manner and were very professional.

Scott Fitch

★★★★★

a year ago

Cesar Martinez Diaz was an absolute privilege to work with. 👏 respect for the courtesy and professionalism. Definitely thank you.

Josh Johnson

★★★★★

4 months ago

Fantastic and prompt service as usual.

Luna Valdez

★☆☆☆☆

2 years ago

The repair shop it’s terrible they do not know what they’re doing . Took my jeep for a coolant leak they didn’t fix it the first time took it a second time still leaking they don’t do there job rite will never take it there again !

J o n a t h a n O r n e l as

★★★★★

2 years ago

Calvin went beyond the limits helping us get the car we needed not just what move cars.Dont see things like that now days .

Stephen Ford

★☆☆☆☆

a year ago

Remember and buyer awere! They have a large sign in the front of they're lot saying" they take trades", but they don't take all trades.

Mark Patterson

★★★★★

2 years ago

Pleasant oil change experience, friendly crew from start to finish. In and out within an hour.

perla toche

★★★★★

Edited a month ago

Service was great and fast

Shanice Murphy

★★★★★

2 years ago

Although inconvenient at some points, Corey made sure to keep updated and comfortable throughout the process.

Valerie Hamby

★★★★★

3 months ago

Always excellent service