Little Rock Mobile Mechanic

Brittany Harvey

★☆☆☆☆

7 months ago

Very disappointed with communication from Gary. Called him first thing Monday morning and explained my car issues. He stated he would be out later Monday afternoon. He even stated he would pick up the part prior to coming out. After no update on a time I reached out to him just after 3pm and he responded that he would still make it out to me same day. Monday evening I had to call him again for an update as it was getting later in the evening. I spoke with him and he stated that his son had to stop working due to the heat and that he could still try to come out late Monday evening. I told him to go home and get rest because I wanted them to be safe more than my car being fixed. He was appreciative and stated he would be by Tuesday for sure. Tuesday comes around and I reach out to him to see what time and he advised he still had not completed the job from the day prior. (Why tell me you will be out Tuesday if you knew you were still behind from Monday?) Due to being in a tough spot and needing my vehicle fixed ASAP I still gave him the benefit of the doubt and said sure Tuesday afternoon is fine. He advised it would be around 3:30-4 pm on Tuesday evening and that he could possibly be running a little later due to heat. I said sure see you then. Tuesday evening comes around and I receive a text from him with a video (not even sure what the video was showing with a car being backed out) but he stated something happened to him on I-30 and he spent the whole afternoon working on that vehicle being fixed. He did not even notify me of this until 7:45pm Tuesday evening. This could have been communicated when the incident occurred. I responded to the text and he never replied about rescheduling or making it out. Now here we are at Wednesday and he wont respond to my text or calls. I was really praying he was not like other mechanics who just string you along. He even stated to me multiple times after me sharing what happened with other mechanics that he would not ghost me. Gary I pray you have better communication skills with your customers especially if there are issues causing you to not keep your word. I understand things happen but you also have to put yourself in the shoes of the customer and understand how they feel when you don't respond. Especially when a customer has to make last minute arrangements to accommodate you and not to mention taking 2 full days off of work to sit around and wait on you. I hate that we were not able to do business together but hopefully this situation will help you to handle your other customers better concerning communication.

Keelan Rhodes

★☆☆☆☆

4 months ago

I called and he said he was working on a customer car. Told me he was going to help me out in a hour, had me waiting over 5 hours, called me saying his wife wasn’t going to let him drive her truck. Then texted me 3 more hours after that saying he had court and forgot. Contact him at your own risk.

fernando orgas

★★★★★

7 months ago

Mr. Anderson is top notch. Very professional and went above and beyond for my family needs. Summary: My family had an unexpected death in the family and my father rushed down from Michigan in hopes to be with family for services. He came in his old truck with only prayer... On his return he was forced to stop in Arkansas due to metal on metal grinding. Through sheer luck and blessings, God put my Father in the Anderson Family path... They have helped my Father's situation beyond expectations. I highly recommend this organization... They are the foundation of what the highest quality customer service and support, I pray they receive the blessings they provide with success and continued service. Thank you for what you have done and saving a life.

Denisha Olds

★☆☆☆☆

Edited 4 months ago

Go anywhere but here! Communication is awful abe unprofessional. He took the wheel off my car, explained what he THOUGHT was wrong with it, said he would order parts and fix my car then started to ignore me completely. i took my car to an actual mechanic and what he said was wrong and what Gary was doing were two completely different things.

Teresa G

★★★★★

2 months ago

Thermostat replacement. Fast and reasonable priced work done at your home. Very convenient. Great customer service.

Allison Tank

★★★★★

7 months ago

Gary and his son came out the same day to troubleshoot my engine problem. They diagnosed what was wrong with my baby and immediately bought the part to fix it. My car didn’t run for four days straight. Gary and his son fixed it within an hour and now I can drive to work tomorrow. Don’t read the negative reviews. This is a blessing y’all 💕💕💕

Becky Coon

★☆☆☆☆

8 months ago

I would leave zero stars if possible. I broke down in the middle of moving to Texas and Gary advised that the vehicle couldn't be driven due to possible transmission issues. We paid $140 for him to "diagnose" the vehicle and had to leave the keys due to us having a 26 foot moving truck on the property we broke down on. Gary advised he would tow my truck to his lot to work on it. 4 days pass and absolutely no contact from him or his company. We text multiple times and called multiple times. I work for the police department for my city we moved to and it took calling him from the police work phone to finally get an answer where he hung up as soon as I said my name. He then text my husband to let him know they decided to drive the truck he said was not operable and caused it break down completely and then abandoned it at a gas station where it got towed and now I have lost my truck because we don't have $600 in storage fees from this scammer making no contact at all. DO NOT USE THIS COMPANY!

Brodis Holloway

★★★★★

7 months ago

I needed an emergency repair to my Nissan truck Gary and Will not only picked up the part but came to my job at 9pm to repair my truck. After completing the job my truck needed water for the radiator at 11pm they searched and found water and brought it back filled the radiator. A+!!!

Aaron Mitchell

★★★★★

a year ago

Absolute life saver!!! My girlfriend and I are on a road trip and our alternator gave out on us. I gave Austin a call, he gave us a VERY affordable quote and was out to us within an hour. He was super professional, friendly and got our car fixed within an hour. Highly recommend this business!!

Destiny

★★★★★

a year ago

I just wanted to say that Austin was soo sweet and professional! He was also very quick! He’s very reasonable with his prices. If you want to get work done on your car in a timely fashion at a reasonable price, Austin is your guy! He’ll have my business everytime! 😊

T Son

★★★★★

a year ago

My alternator went out on a Sunday (auto shops aren’t open) during across country trip with my wife. These guys saved the day! Personable, knowledgable, and had the job done quickly. Just want to say thank y’all for getting us back on the road! Highly recommend this company.

Zion

★★★★★

a year ago

Awesome service they can out at 9pm to help me and even went and got the things needed to repair my car. They even offered to do it tonight so I wouldn’t have to pay them to come out tomorrow. They didn’t rip me off with the price and were completely reasonable and thorough with their work. They were really kind and finished within a hour thanks to them I can finally drive to work tomorrow Thank you Austin as well as your Son!

Jaliyah Hubbard

★★★★★

11 months ago

I received wonderful service, they were very easy to communicate with and throughout the entire process things were explained to me so that I could have a better understanding of what I needed fixed and why. I really appreciate them and their work! Definitely would recommend their service as well as call again if needed!!

StlBamGee Eberhart

★☆☆☆☆

a year ago

I called at 12am, stranded, needing a mobile mechanic. They told me to stay with the car and they would be out here by 6am. Well 6am roll around and I haven't recieved a call back. So I called, and was told that now i would have to wait til noon. Poor service, poor communication, and i would not recommend depending on them to help. If I could put 0 stars I would.

Mike Osbourn

★☆☆☆☆

2 months ago

Terrible experience stuck with three kids and they promised they would have it fixed took my keys left us on the side of the road. We are traveling back home and stranded. me can’t answer phone now

Kevin Brunner

★★★★★

a year ago

5 stars would definitely recommend. Hit issues halfway through a road trip. Quick response on the phone and then Austin came out first thing Sunday morning at 8:30 AM. Worked through 5-6 different issues before getting me back on the road to my destination by afternoon

Melana Uland

★★★★★

a year ago

This company was seriously a godsend. Was on my way from Indiana to Texas when the car broke down in Little Rock, AR because of an oil leak. Called other companies who either didn’t answer or couldn’t help. Didn’t have to wait long for Austin to get there, and he got me back on the road within an hour and reasonably priced! Very thankful