Local Car A/C & Brake Repair

Noelle Schneider

★★★★★

4 years ago

I only have good things to say about my experiences with Shane and the guys at Expert Auto Repair. As a college student it’s hard to find quality work at a great price, I’ve tried numerous businesses around here and Expert Auto Repair is by far the best. They did the job in a timely manner and went above in beyond in their work. I would 100% recommend this shop!

Nathan Hill

★★★★★

9 years ago

Up till now, I have been coming to Expert Auto Repair for over 5 years for all my car needs. Shane is extremely helpful at diagnosing and fixing problems with both of my vehicles (2004 Ford Focus and 2005 Dodge Neon). From motor mounts, cam sensors, brake assemblies, spark plugs, oil changes, flushes, ball joints, etc., I have always received a fair price and honest diagnosis. Many times I have been in a situation where I replace something on one side of my vehicle and have asked if the other side should be done as well. Each time, Shane has given me the “mechanic answer”, and then followed up with the time frame that it will NEED to be done. Based on these, I have waited out or asked for the service accordingly. He has a superb way of explaining what the part or job does so that you understand exactly what the process consists of. If you are not a car person, you will feel like you are after he explains it. Shane always gives a great price on labor. Just last week, I was quoted a price for ball joints after at an inspection site (not Expert Auto) that included over $500 in labor. I took the vehicle to Shane, and he did the job for well below that estimate and in a quicker amount of time conducive to my schedule. In conclusion, Shane has been a blessing when it comes to auto issues, and I highly recommend that you consider Expert Auto Repair for you future needs.

William Hurley

★★★★★

5 years ago

When people need a mechanic they are often concerned with finding a good mechanic and hope that he is also fair. But “fair mechanic” alone doesn’t do Shane justice. Shane is amazing at his job and he is also just a good person. I as very fortunate to take my car here my first year of grad school and I can promise you that this is the best place in town. After many problems over the past 3 years with my 20 year old car that I got from my parents I’ve never once even considered taking it anywhere else. I plan on moving soon, and if I find someone that has even 10% of the integrity that Shane has to work on my car, I’ll consider myself very fortunate. So, all I can say is take this number and save it in your phone. He’s the only mechanic you’ll ever need.

Erwin Raj

★★★★★

8 years ago

I recently needed to have my head gasket replaced. After searching, I found Expert Auto with impressive reviews. Shane's estimate was very reasonably priced compared to others in the area. He was very thorough with the work and my car hasn't leaked a drop of oil since! I've been back since then to get a CV axle replaced. I really like the way he explains everything and gives you a breakdown of prices. It's very hard to find this kind of honesty and workmanship these days. I highly recommend this place to friends and family!

Ryan

★★★★★

11 years ago

I have been here multiple times and never had an issue. Shane and his team are always honest and never hesitate to take time out of their day to explain a repair. I have never felt overcharged and can always rely on fast, solid, expert service. I urge anyone with vehicle problems to visit Expert Auto. Shane has also personally reached out and helped me outside of business hours and even given me his personal number to ensure my car has stayed running. Thank you for all you have done for me.

Carol Mason

★★★★★

5 years ago

I went into have my car inspected this past week and think I may have found an auto mechanic shop I can trust. They were able to schedule me an hour after I arrived, so I ran a couple of errands and returned at the agreed upon time. They took my vehicle in, and I was able to sit in a very well equipped, comfortable area. As I read, I overheard dealings with other customers. They were professional yet incredibly friendly with everyone. The owner/ shop manager informed me that my air mass flow sensor was unplugged. The car is relatively new to me and had only been worked on at the dealership. The mechanic Evan rectified this~ free of charge. A new inspection sticker was put on my car and everything was complete. I highly recommend this auto service company.

Dominica

★★★★★

10 years ago

I have been coming to Expert Auto Repair ever since I got my car and have always experienced the best service here. Shane takes the time to look at my car and gives me the best prices of what needs to be fixed. If something is not a necessary repair, he lets me know so that I don't have to spend unnecessary money. For a college student this is very helpful, and I appreciate his honesty and the quality work that he does.

Jane Fagiano

★★★★★

12 years ago

I had taken my car to a national chain tire-and-repair place for inspection. I was told at that time that I needed brake pads, rotors and a new right front marker light. They "offered" to do it for me for over $300! After I recovered from the sticker shock, I decided to look and see if I could get it done for less. I read the reviews on Google about Expert Auto Repair, and decided to give them a try. As a single, non-automotively-inclined woman, I had some misgivings, but I need not have worried! I was treated very professionally and courteously, from the time I walked in until the time I drove away. The office and the shop were both very clean and organized. I got an appointment in a very timely manner, Shane did the work very efficiently and thoroughly, and - as it turned out - I didn't need rotors! The cost was what had been quoted to me up front, which I was also pleased with. I was struck by Shane's honesty as well as his excellent work. I would recommend Expert Auto Repair to anyone, and I plan on recommending them to my friends. Thanks for the great work!

G S

★★★★★

12 years ago

I only take my car to Expert Auto Repair. Not only does Shane do great work, but he explains to me what is going on with my car and gives me my options. He also explains to me how to take care of my car so I don't have to come back the next week. He's a good guy, does great work, affordable, and trustworthy. Give him a call. You'll be glad you did.

Madison Wolfe

★★★★★

9 years ago

I was two days away from needing to leave town to head home from VA to GA. All of a sudden, my car broke down, and it turned out that it wouldn't be a quick, easy fix like a fresh battery charge. I went to Shane in desperate need of a fast, well done starter replacement, and man did he deliver. He helped me through the entire process, and my car was running like new by the next morning. So grateful to Shane and the guys at Expert Auto. They're good people, great mechanics, and I will definitely be paying them another visit when I'm in need of a reliable, affordable fix.

Rebecca Koon

★★★★★

Edited 7 years ago

So I did a review 2 years ago but I’m making a new one because this place is just so great! I came by the other day because my front driver side wheel was making a very noticeable and alarming thumping sound anytime I’d drive. I took it in right away to Shane and he inspected my vehicle and come to find out the last place I brought it to never tightened up the bolts on my tire! They were practically about to come off they were so loose. Shane tightened all of them and didn’t even charge me for using his time! Definitely recommend this place for their timeliness, their efficiency, their honesty, and their endurance!

Tyler Hester

★★★★★

11 years ago

Shane has helped me time and time again and I'm absolutely thrilled with his work! He goes above and beyond to help me with every car problem, and I never feel cheated or like he's trying to get more money out of me than necessary. He always takes the time to explain to me in layman's terms what is going wrong with my vehicle. I feel very safe going to his shop, and the results have been fantastic! I tell everyone I know to go to Expert Auto Repair.

Jewel Easler

★★★★★

Edited 4 years ago

My SUV never ran so good after Shane worked on it. On a trip out of state, my radiator cracked near the top! A temporary fix was to cover the 3" crack with flex tape. It worked enough for my 5 hour drive home. I called Shane at Expert Auto Repair, took my car in, and he fixed the radiator and the brakes were needing work too. It all works beautifully and I am so thankful!

Mark Davis

★★★★★

12 years ago

I have been using Shane and the folks at Expert Auto Repair in Lynchburg for several years. I trust no one else to provide the level of service, responsiveness and expertise that they offer. In the past, I've rarely had an auto shop follow-up with me about the status of my vehicle, how it was running, etc. Shane, on the other hand, will call or e-mail directly to check on things. It's not like he has any extra time on his hands; he just cares that much. It's like he considers my vehicles to be partly his responsibility, and that helps because they tend to be the last thing on my mind. He's never let me down when I needed a quick inspection at a moment's notice, and he's always given me the best price I could expect for quality work. Rather than take the most expensive route to solve an issue, he often recommends several alternatives to meet my budget. And he's not satisfied until the problem is solved. He's an honest, hard-working guy who will bend over backwards to give you the best deal, the best service and the best result. I encourage everyone I know to take their vehicles to Shane and his crew at Expert Auto Repair.

Christopher Grataski

★★★★★

12 years ago

Shane has been my mechanic for over ten years, and I have been with Expert Auto Repair since they opened. I have never had a single problem or bad experience, and have always been impressed with the honesty and affordability of the service. Perhaps the best thing about this place is that you get a combination of both high quality professional service and the old-fashioned authenticity of a hardworking small business. Even with complicated car problems, Shane has always been good at explaining the details of the situation in easy-to-understand language. They'll take walk-ins if they can, but as with all good mechanics, an appointment is a good idea given how busy they tend to get. Either way, you'll be spared the hassle and run-around of other places, as they always seem to do what they can to get the work done asap, and are honest if it's gonna take a while. I highly recommend checking them out.

Sara Saunders

★★★★★

7 years ago

I have been going to Shane for over 3 years. I have a 2003 Jeep that has almost 150,000 miles on it, so needless to say it breaks down at least twice a year. He’s replaced my entire cooling system piece by piece over the course of a year as it broke down. When he changes my cars oil he checks out the rest of my car and let’s me know what will probably need to be replaced within the next couple months or what I should look out for. I had my car towed from over 45 minutes away when it broke down to his shop because he’s the only one I trust to fix it. Just today he replaced my brake hose and called me to let me know how much it would be. He said most shops would do the same repairs to both sides, like the brake hoses. He said it was up to me if I wanted to do it but he recommended it. There was not pressure or sales technique to get me to pay another $200. I just honestly trust Shane with my car. I know he’s going to do what is only required and not touch anything else.

Rebecca

★★★★★

6 years ago

Expert Auto is my go-to shop in Lynchburg. As a young woman, I'm always concerned with finding somebody trustworthy who won't try to trick me into spending more than I need to, and I always feel like I can trust this shop. My car is pretty temperamental, so I'm in often, and Shane always explains what the problem is and even shows me what he's doing so I know what's going on. I know I'm only getting the repairs I need, and they will be done right at a very fair price. Also has the best prices in town for oil changes! Highly recommend!