About Business
Luther Mazda of Kansas City brings expert Car Repair solutions to the local community in Kansas City, MO, Overland Park. From Auto repair shop, Auto parts store, Mazda dealer to complex Car Repair projects, they maintain high standards of service quality. Local residents in Kansas City, MO appreciate their attention to detail, leading to a consistent 4.7/5 rating from 1097 reviewers. By focusing on the specific requirements of the Kansas City, MO area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Kansas City, MO and beyond.
Google Reviews
Skylar Leeviraphan
★★★★★
3 weeks ago
10/10 experience with the Mazda team! Mike was amazing to work with. He was very professional, kind and easy to work with - even came in to meet us on his day off! We are so happy with our purchase.
Veronica Ford
★★
☆☆☆
3 months ago
They didn’t have the parts, ordered the wrong parts and tires look like anything but new. glue is all over my wheels very sloppy work. I need to find another dealer to take my car to have work done. Mind you I had to reach out to them after a week them having my car with no updates. thousands of dollars spent for shabby work. And to top it off the tires all have low pressure so had to find another shop to add air 2 days later
Blake J
★★★★★
a month ago
Mike, and everyone at Luther Mazda, were extremely helpful. Mike made sure to have multiple cars to check out, and they all met the specs we requested. Four hours, and all the standard paperwork later, we rolled out with a beautiful new CX-5 for my wife. Great experience, and highly recommended.
Scott Phillips
★★★★
☆
a month ago
Great experience. Quick transaction. They got right to the point. Negotiated the deal online. Mike Brown finance manager was great. Didn't try to high pressure upsell anything. The sales person was new in the job. He really didn't know much about Mazda or the vehicle. Still early in his training. Probably shouldn't be on his own yet, but was a nice guy and was good at what he did know. Not his fault he was put on his own too early.
Ruthie Harrison
★★★★★
2 months ago
I just bought my second Mazda CX-5 from them. I love this car and the sales and service experience here. For my most recent purchase Nick, Mike, and Rob took great care of me. They are all friendly, knowledgeable, and professional. They listened to what is important to me, provided helpful information, and made the whole experience easy and stress free. Whether it is sales or service their communication is excellent. Keeping in regular touch and providing timely and relevant information.
David Berg
★★★★★
3 weeks ago
The sales guy Mike was great!!! I had a trade and they ended up working a fair deal for both parties. After the purchase they offered to put new tires on it as well which is outstanding service! I have taken the car back for the tires and for them to fix an existing oil leak. Waiting for the service department seems to be a little on slow side but hopefully the tires and oil leak are taken care of! I will update after I receive the car back.
Dawn Clark
★★★★★
a month ago
I had a great experience buying my car from Mike Brown. Mike was easy to work with, very knowledgeable, and made the whole process simple and stress-free. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth. I spoke with his manager, Robert, a couple of times and he was very nice and pleasant to deal with as well. I was very happy with my purchase and would definitely recommend Mike Brown to anyone looking to buy a car!
Liz
★★★★★
a month ago
We had a great trade-in experience thanks to Nick! We initially went in looking for a specific car, but ended up pivoting and going with an entirely different vehicle at his recommendation. We genuinely couldn’t be happier with the purchase. Really grateful for the professionalism of the team there, and willingness to stay open late to make a deal happen.
Lucy B
★★★★★
a month ago
We just bought a car here and the sales and service experience was wonderful. I have to give a special thanks to Mike and Tony. We felt well taken care of. They gave us time to think through our options and make the right decision. They were not pushy or sales pitchy. The next time we need a car I can see us doing it at no other place!
James M
★★★★★
a month ago
Our 2024 CX-5 Signature was totaled. We really loved all the features and Soul Red Crystal Metallic color. Unfortunately, since it was near the end of model year and 2026's weren't available yet, we couldn't find a new Signature model in that color on any dealer's lot. After searching for several days, I was able to find a 2025 Certified Pre-owned with 6k miles on Luther Mazda's website. After inquiring about the car, I was contacted by Nicolas Gavin from the sales department. I told him we were interested in the car, but we live in Texas which is a long way to go to look at a car. Nicolas went out to the lot and made a video detailing the condition of the entire interior and exterior, which looked like new. After agreeing to the purchase Nicolas did and awesome job to make sure the transaction was quickly and professionally. The dealer even handled transporting the car to our door in central Texas. Overall, our experience with Luther Mazda and their entire team was great, and we were very happy to get the exact car we were looking for!
angie wilson
★★★★★
a month ago
Had the most pleasant experience with Nick. I hate car shopping and dealing with sales, Nick was so awesome and so sweet! He was honest and took his time with us and got us a great car and deal!!! He still checks in to see how we are doing. I couldn’t recommend anyone better than Nick! He made us feel so comfortable and has such a great personality and is just a really kind person! Will definitely do business with him and Luther Mazda again!!!! Thank you Nick!!!!!!!!
Lynton Müller
★★★★★
2 months ago
Super sharp place! We had a great experience from the moment we walked in. We were immediately assisted by Nicolas Gavin, who greeted us with a friendly smile and genuinely took the time to understand what we were looking for. He listened to our concerns and addressed every single one of them professionally and honestly. I highly recommend Nicolas if you ever visit this branch, he’s not only a great salesman, but also very relatable and easy to deal with!
Greg Mcadams
★★★★★
3 weeks ago
Purchased a 2024 Toyota RAV4. Nick Gavin was my salesman. He was fantastic. No pressure. Best experience I’ve had with a vehicle purchase. I highly recommend Luther Mazda and in particular Nick Gavin.
Dana
★★★★★
a month ago
Had a great, easy, and fast experience with buying my cx5 from Jared. Everything was explained and he gave me time and privacy to think over my decision and what I wanted to do. There was never any pressure to make a decision. Thank you also to Diana for helping and explaining all the paperwork. The used car manager, Tony, was fair and patient in working with me on a trade in.
Beth Velkow
★★★★★
2 months ago
I had an absolutely fantastic experience buying my vehicle, thanks to Dani Skapura! From the moment I walked in, Dani was a gem - friendly, knowledgeable, and truly went above and beyond to make the entire process easy and enjoyable. She answered every question, explained everything clearly, and made sure I felt confident and supported every step of the way—never any pressure at all! The whole experience was smooth, stress-free, and honestly exceeded my expectations. I couldn’t be happier with my purchase and highly recommend asking for Dani Skapura if you’re in the market for a vehicle!
Erika Vedder
★★★★★
a month ago
I just purchased a used Honda from this dealership about two weeks ago and had a very good experience, specifically with the salesman DW. I grew up with a dad in the car dealership industry so I never had to worry about buying my own cars, my dad would set it up for me. He passed away two years ago, so this was my first car buying experience despite being in my early 30s. I couldn’t have asked for a better experience working with DW, especially for my particular situation. He had a fatherly energy that made me feel so comfortable making a big, expensive decision. He never pressured me, answered all of my silly questions, and in fact reassured me multiple times that I wasn’t locked into to anything until I signed with the finance guy. Speaking of the finance guy…the only negative aspect of my experience at this dealership was when I was passed on to the finance department. I can’t remember his name, but he was not very friendly. In fact, he was pretty rude, and made me consider leaving. I walked in to the finance office not 100% sold until I saw my options for monthly payments. When I told him this, he scoffed and told me “by the time people get to me, they usually know if they’re buying the car or not.” Well not me! Luckily I was satisfied with the numbers shown, despite his grumblings. Then when I went to give my down payment, I used a check with my maiden name on it (I recently got married). I followed the instructions found online to make sure it would be accepted by the bank and told him I’d extensively googled that the check would be accepted. He went on to tell me “well Google isn’t the one cashing the check.” And threatened that “with a check this size, if anything goes wrong it’s a felony charge.” What a nice thing to say! Overall, I didn’t let the snarky finance guy change my experience. DW has been awesome, especially with the few times I’ve had to reach back out with questions (titling and registering a car is confusing!). I love my new car and am satisfied with my experience at Luther Mazda of Kansas City 😊
Stephanie Kreamer
★★★★★
a month ago
Dani was so helpful and patient with me throughout the process of buying a car for my daughter. Finding just the right vehicle is sometimes a long and difficult process, but Dani made the process much easier. I highly recommend Dani and Luther Mazda of Kansas City!!!
Rah'ki Walker
★
☆☆☆☆
a month ago
Terrible experience. I live about an hour away and came to this location due to their available appointment times. On my first visit, Greg was trying to upsell me. He told me that during oil changes that include a multi point inspection, the mechanics only inspect tires and brakes. He wanted me to do a more costly inspection because of this. This was a total lie the mechanics looked at more than just the tires and brakes during the multi-point inspection. The second time I came was to repair 4 recalls on my car. I was told over the phone that this location had all the parts and could get it done within 1 or 2 days. I then dropped my vehicle off and they could only repair one recall. I found this out 4 hours after dropping it off. They stated that I spoke with the call center( I don’t believe this). The number by the way is the same as their service departments. Even if I did speak with the call center why are they able to make appointments when they don't know about the service departments they are scheduling for? Waste of time and money since I also took off work to have these repaired. There needs to be better communication between their departments.
Keith Schwartz
★★★★★
7 months ago
Omaha did not have a used Jeep with the right options & price so looked online & Luther Mazda just recently received one , the right color & options. Coach the salesman worked with me on price & did not disappoint when he told me the condition of vehicle & then did a video for me to confirm before I drove down. He had the service done to it I asked & a full detail which looked great. Happy wife & daughter. Thanks Coach
Chris Cervantez
★★★★★
5 months ago
Jarod, Rob and Cory were very helpful assisting us with the selection of a new car and making the process from start to finish very stress free. They provided a lot of information that allowed us to make a very informed decision for us on buying a car that would fit our needs. There was no pressure from Jarod on pushing us to buy a car just to sell one. Comparing this process from our last experience with the Nissan Dealership was like night and day! Communication was great, felt loyalty and trust in what they communicated to us was going to happen. Jarod was very professional but in a laid back way that made the entire process stress free and created no anxiety while going through these steps. Cory was very helpful in allowing us to get to a point where buying this car would work for us. Rob was so informative and helpful in making the finance transaction so easy. He was professional but down to earth and a person who's ways were indicative of him being a team player along with those who were also involved in this process. Would I buy a car from this dealership again, absolutely! We have also shared how pleasant our experience was with friends who might be looking for a car. All parties showed pride in being a part of a great dealership such as Luther Mazda.
