Lux Auto Centre

Michael Otto

★★★★★

Edited 7 years ago

These guys replaced my '06 Sprinter starter in April 2015 and it has not failed once in 3 years since. I've always remembered these two guys who look like brothers and really know their way around Sprinters. Too bad I live in Florida. I'd have all my Sprinter work done by them.

Brian Beaman

★★★★★

3 years ago

We are very happy with the service received from Lux Auto Centre. Serghei and his team are Sprinter van experts! We had a fuel system issue that required towing from the mountains of North Carolina to Knoxville. We found Lux Auto Centre after initially having it towed to Mercedes, and super glad we found Lux Auto Centre. The communication was very professional with a detailed diagnosis and estimate, and updates on the repair progress. At the completion of the repair, we were shown the worn parts and exactly what had failed. We would highly recommend Lux Auto Centre. We live in the Nashville area but we will return to Knoxville and Lux Auto Centre for our Sprinter maintenance going forward. Thank you Serghei and team!

Justin Silvia

★★★★★

3 years ago

Bought a basket case 2005 Sprinter RV. It needed an engine, and turns out a lot more. They got me going. We left out mid June been as far north as Maine as far west as Chicago, south to Atlanta and the beaches of Sout Carolina and back again. Not a lick of trouble and 18 MPG. These guys know Sprinters you won’t go wrong.

Lynn B

★★★★★

Edited 3 years ago

Our friends were driving from FL to MI. Had Sprinter trouble near Knoxville. Lux Auto got the part & fixed it right away! We were making the same trip from Chattanooga when our engine light came on near Knoxville. They quickly diagnosed the problem, fixed it & had us back on the road in an hour. These guys are talented, smart & know their European vehicles!!! I give them a 10+++.

M B

★★★★★

7 years ago

This is the best auto center . I have known them for several years. Always the best job👍 Very nice owner. They rebuild transmission on my Sprinter about a year ago now it works perfect never had any problems afterwards. I take all my vehicles not only Sprinter to this auto service. I trust them because everything is always fixed and guaranteed to work perfectly . I wouldn't choose any other company.

christian villavicencio

★★★★★

3 years ago

My family and I were getting limp mode issues with our sprinter van and we called lux auto and spoke to a nice helpful gentleman… Sergio? I’m not sure his first name but I told him the problem we’re having and diagnose the crack intercooler hose on the phone… what a mechanic… unfortunately we couldn’t stay an extra day to the mechanic to install it but we got the part and got back on the road.. we found a great experience mechanic Knoxville that is actually willing to help the customer instead of racking up a bill… I will definitely recommend to my family and friends in Knoxville… thanks again

Rob Stull

★★★★★

3 years ago

We were 500 miles from home in our Mercedes Sprinter when the check engine light came on. I called Lux, the owner answered the phone and said to come right by and he could read the code. He told us what the problem was, made his recommendation (in this case it was an emissions issue that was covered under dealer warranty) and sent us on our way. I truly appreciate his willingness to help us out on short notice. I wish we lived in Knoxville--this would be our go-to sprinter mechanic.

Kaden DeMaria

★★★★★

7 years ago

I recently bought a Sprinter and took it here because of the positive reviews. I was not at all disappointed! The owner is very nice and does a great job. In his spare time, he rebuilds Sprinter engines, so you can feel assured that they know what they're doing. My Sprinter runs better than ever, the prices are very fair, and the owner of the shop is honest. I would highly recommend them to anyone with a Euopean vehicle, especially a Sprinter!

Mariya

★★★★★

Edited a year ago

Lux Auto Centre is an amazing place for various, crucial car repairs. They are very professional, punctual, polite, and pleasant to work with in regards to your automotive necessities. May the Lord bless you, your company, & your sweet family.

Jason Hicks

★★★★★

a year ago

I was on my way to knoxville when my engine light and starts countdown came on my sprinter van. Lux not only got me in right away but fixed my van the same day. I recommend this shop to anyone looking for a honest great shop for sprinters.

Stephanie Guthrie

★★★★★

3 years ago

I cannot recommend these guys enough. My business depends on my vehicle, and they worked me in on an urgent situation and got me back on the road quickly. I’ve also used them for scheduled repairs and they were timely and on budget. My only hesitation in recommending them would be that I don’t want them so busy they can’t keep working me in, lol! They even have a nice waiting area and clean bathrooms, and everyone I’ve talked to there is super courteous. They will always be my first call to keep my Sprinter rolling.

Carl Leipprandt

★★★★★

a year ago

We're able to fix my sprinters injector seals for 1/5 the price of another shop. Prompt service, will be returning for any other issues I have while in the area

slivonbass

★★★★★

a year ago

I have a 2007 Sprinter that 3 shops couldn't diagnose what was causing the intermittent turbo underboost issue sending the engine into limp mode. This is extremely dangerous when trying to pull out into traffic to find you just lost power with fast moving traffic bearing down on you! Most shops I called declined to even try or said it would be several weeks to even take a look, and I'd need to leave my van there the entire time. Frustrated, I researched how to diagnose it myself and spent 100+ hours replacing common parts with no success. I literally drove 550 miles from Detroit to Knoxville with the hope that Sergei could get me in and out quickly. A broken exhaust manifold (buried deeply between the engine, turbo, and firewall was the culprit. A very difficult job! He had it diagnosed and fixed in under 48 hours and was VERY reasonably priced! He also spent the time answering my questions regarding advice on how to keep my van running right for the longest term. I could never ask for, nor expect, a better experience. I'm sending anyone in my online Sprinter groups to LUX if they're near TN. Thank you, Sergei!!

David Griffin

★★★★★

a year ago

I have a 2005 Sprinter RV van and was on a trip, heading south from Detroit. I stopped in Knoxville for a few days and had a mysterious intermittent starting issue resurface while there. I found Lux Auto Center and was delighted to hear of their expertise with Sprinter repairs. Serghei the owner was very astute in diagnosing the issue which pointed to the ECU and also oil contamination of the transmission control unit. Other shops were not able to make a proper diagnosis over the past two years, and it was a big relief to have the issue finally taken care of . The repairs were very reasonable priced and timely performed. Everything about the business is very professional and it was a pleasure to interact with people who are knowledgeable, friendly and helpful.

Ted Liu

★★★★★

10 months ago

Had a great experience with Sergio and his mechanics. Was in Great Smoky Mountains when the message to add coolant lit up, was in a hurry when adding a small amount of coolant to the breaking fluid reservoir before realizing the mistake. Called around and found Lux Auto Center in Knoxville. They were kind enough to fit us that same day and did a complete flush of the system. Thank you guys!

Smail catic

★★★★★

a month ago

I've been here several times. Excellent service, friendly and reasonably priced service. A place where you can get answers to everything you need to know about your vehicle. I highly recommend it. In my opinion 10 stars

Dmitri Lupasco

★★★★★

a month ago

I had great experience at Lux Auto Center on my 2015 Audi RS5 for brake job and overall inspection. Great location, excellent customer service, and outstanding job performance. I recommend this service shop to everyone especially if you own a German vehicle. I will be bringing my car back for any future services. Thank you Serghei!👌🙂