Maaco Auto Body Shop & Painting

Prospers

★★★★★

6 years ago

Really appreciate and grateful for the help from Joe. Staff is efficient and excellent quality. You cannot tell this car already has 236xxx miles :) Macco also helped me to find parts that are difficult to find such as the molding. I replace the roof molding, back window lower molding. They also helped me to paint the spoiler and hook it up. Also they did the refreshing of the lights. One thing to mention is, this store offers much better prices in comparing to those in West coast. Highly recommended and keep up with the great work and wonderful vibe! It is not easy to get me to write a review......PS I also got discount rental from Hertz. All the work is done in a week and half.

Lisa F

★★★★★

7 months ago

WOW!!! They did an incredible job with the body work, painting and repair! They worked to keep the cost down on my vehicle as it wasn’t covered by insurance. Ashley is incredible with her knowledge and ability to find parts and make it work. The staff are talented and friendly. They are truly a great team. And they finished the job 2 days earlier than expected! If I could give them 10 stars I would. You can feel confident that they will get the job done right and at a great price. 😀

Abby Thomsen

★★★★★

Edited 6 months ago

We had a second repair done this summer at Maaco on our Volvo XC90. This time it was to replace a broken tail light. They found the part at an incredibly reasonable price, installed it quickly and the result was perfect. I am so impressed with the professionalism and teamwork of all the staff at Maaco. Their customer service is incredible! I would highly recommend them for any auto body work!

Michael “Mac” Curto SR

★★★★★

Edited a year ago

Joe a his staff are very professional and easy to deal with no surprises. Very good communication and job was done on time. Car came out super.Added more pictures car is complete and beautiful paint job is amazing.

David

★★★★★

9 months ago

I highly recommend the West Springfield Maaco location. From start to finish, Ashley and the entire team were helpful going through the options at different price points. The final results are amazing. My 2011 Mazda 3 with almost 200k miles looks brand new! My car was ready for me on time and I couldn't be happier. Thanks so much Ashley, J.J, Chris and the entire Maaco team!! I will be referring family and friends who are looking for auto repair or painting work done!

Tobias Reyes

★★★★★

Edited a year ago

I work for a Corporation.And most of the auto repair body repair is done at Maaco in west Springfield. Whenever you enter the establishment you are always greeted by the Big lovely smile of Ashley and her associate.What customer service! You are treated like family of a family's buisness mom and pops. The workmanship is Extrodinair to 5 star quality.The work the crew puts into details of the preparing vehicle is with precision. Ashley and crew have kept Maacos prestige work for decades alive and without a doubt for error.Next time a ill fortune happens to you, try Maaco and thier work.You will not go wrong all! Keep up the extraordinaire customer Service and auto body work to high grade level guys.Best of luck always.....J

Rob Fontana

★★★★★

a year ago

Truly exceptional work and service. Clearly a reason they have been around for now over 34 years. Staff is there with you from start to finish, completing the job with real integrity above and beyond expectations, quickly and professionally all within your budget. Couldn’t recommend this shop higher.

Hugh Jorgan

★★★★★

3 months ago

My recent experience with Ashley and Chris was fantastic. I told Ash how much I had to spend and they treated me right. My '62 Impala came out GREAT! Can't wait to show it to the guys in the car club. Thanks again Ash and Chris...you guys ROCK!

Luis C

★★★★★

2 years ago

They did a wonderful job on my SUV and got my vehicle within the week. Not only was the paint job excellent, they we're able to fix my door, which needed new hinges and they also restored my headlights for a great price. Excellent quality and pompt service. My SUV looks brand new again. 🙂 Here are some before and after photos.

Marc Capizzi

★★★★★

2 years ago

I did some research across body shops and saw that MAACO has some mixed reviews depending on location, but I want to add to the many reviews saying that this location is legit. Came in to get my very sun-damaged car repainted as well as some accident repairs. I was quoted an affordable price, considering the amount of work that needed to be done. Not only did my car come out looking like new, Ashley went above and beyond to make sure it was in good hands while I was away for a few weeks. She was so professional and understanding throughout the whole process (: Thanks y'all!

Rich Brodeur

★★★★★

a year ago

Upfront, I was reluctant to consider Maaco. I had gotten several other quotes from other recommended, and the estimates were VERY HIGH. Fortunately, I looked at Maaco, West Springfield, MA reviews and saw great positive feedback. A manager named Ashley was mentioned often. Called Maaco. I asked for Ashley, and she was nothing less than professional and pleasant to work with. My car needed some tough body work. Some of which other paint shops had VERY high cost estimates. This Maaco didn't blink about that work. My 2008 Solara convertible got a paint color change, and I am VERY VERY happy with the results. One last comment. On any occasion where I spoke with other employees/managers, I received nothing but accommodating and professional treatment. The positive vibes in this shop are ever present. I drove away riding on cloud 9. I had a great experience and result. Thanks Ashley and team

bpm1191

★★★★★

7 months ago

After a car accident my rear bumper was scuffed cracked and had a broken reflector. Joe and his team replaced the bumper quickly and for a great price. They even went above and beyond and vacuumed my car out for me. Would highly recommend

Russell

★★★★★

a year ago

11/11/24 I went in with a 2000 Acura which had peeling clear coat. I just wasn’t sure if the car was worth salvaging. It did not have any rust or body damage and a very clean leather interior so we gave them the go ahead. We went with the urethane coating with the five year warranty. The price was great compared to all other auto body shops. The workmanship is very high quality and flawless.A++ here are some photos.

Fahad Khan

★★★★★

Edited a year ago

Great personable staff. Very reasonable pricing. Highly recommend. Update 06/2024 I just did my second car there. What an amazing job. Ashley and Jay Jay helped me out pick the color, trim and repair the rust. They even found me used replacement parts for what was broken. I am very pleased with the service. It was such a great experience. Thank you so much.

Dale Varney

★★★★★

2 months ago

This Maaco is a top notch operation . I had my truck completely reworked with new paint and some body repairs and the work was exceptional . Beyond that , the people running the place know what’s going on . Ashley, Chris and Joe were professional and accommodating. I had a tight window of time to have the work completed and they went above and beyond to make sure the time frame was met.Would highly recommend this Maaco . Thanks to all who were involved in the work 👍

Andrew Curran

★★★★★

6 months ago

My car was BEAT up and Ashley got me in and helped me understand my insurance claim better than any other car place! I felt comfortable to ask questions and all of the employees were helpful and kind— and the damage is completely gone! And as a little bonus they even filled my tires for me, which they didn’t have to do (I’m pretty sure they wiped my dashboard down too because it’s cleaner now than when I dropped it off, not sure that’s the norm usually but it was sweet!) :)

Sign In

★★★★★

3 weeks ago

After my car was hit by a snowplow and I discovered that it was not worth repairing due to another mechanical issue-and after going to another body shop that gave me absolutely no choices, I found Maaco and Ashley. Through this experience I became convinced that there are individuals and body shops that are not only looking out for the customer's best interest, they seem to really go above and beyond the call of duty, at the same time making it all look easy to go the extra mile. If you are looking for a body shop with outstanding old-fashioned customer service, look no further. Ashley and everyone I had the good fortune to connect with at Maaco were simply delightful to work with!