About Business
For professional Car Repair care in West Springfield, MA, Springfield, look no further than Arnold's Auto Body Services. Their team excels at delivering top-tier results for Auto body shop and related Car Repair needs. Their customer-centric approach has earned them a 4.7/5 rating based on 48 pieces of feedback. They have become an integral part of the West Springfield, MA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Springfield, Arnold's Auto Body Services is ready to assist with your next project or repair.
Google Reviews
Bob
★★★★★
6 years ago
I'd give 6 stars if I could. They did a fantastic job, much better then I expected, even though I knew that they had a good reputation before I went there. And, when they were done they even waxed my car and cleaned out the interior, couldn't ask for any more.
Andrew
★
☆☆☆☆
6 years ago
My name is Andrew! Arnolds garage is the WORST garage I have ever been to. I can say I have given Arnold's garage the benefit of the doubt and I tried giving them the Opportunity to fix their mistakes and they dont seem to care. I had body work done to my truck that they messed up on. The paint has bubbles and runs in multiple places. I've had to reschedule several times now because bill keeps telling me they do not have time or staff. Mind you I paid over a thousand dollars cash for this work to be done. On top of that when they took my doors off to paint and then they put everything back together the wrong way and some things were no longer working which caused me to have to purchase new parts and fix it myself. They took the money and did a piss poor job and they will not stand by their work and fix the issues they caused. On top of that I have had to reschedule the full detail that I have had an appointment for 3 different times over the course of 5 months. I waited the entire summer to have my vehicle detailed because they keep putting me off. Very unprofessional and I highly recommend to stay away from Arnolds garage! It's been nothing but a waste of money and time along with a headache.
Slav
★★★★★
2 years ago
It was nice to work with Peter he took our car in right away and restored it professionally I highly recommend them.Thanks guys for the great work done!
Jean Slattery
★★★★★
7 years ago
I brought my filthy dirty car to Arnold's to have a dent in my door fixed. I have to say I received five star treatment! Not only did they fix my car they detailed it too and it looked like new. They also handled all the car rental details and had a car ready for me upon arrival. Everything from dropping it off to picking it up was handled with excellent treatment and ease. I give Arnold's A five star rating.
Carolyn Evangelista
★
☆☆☆☆
4 years ago
Have used Arnold's a few times for detailing (interior and exterior) and have always been incredibly pleased - this time when I called to schedule a service they were incredibly rude and basically indicated they were not interested in the business. I'm not sure why they would treat a returning customer that way, but, point taken. Best of luck
Mark M
★★★★★
10 months ago
Pete and the crew did an amazing job on the work performed for our cars and were well taken care of.
david stepanchuk
★★★★★
2 years ago
The guys did an awesome job. I had almost half my car painted and everything looks great. They’re easy to communicate with and they detailed my car in and out when it was all done.
Alex K
★★★★★
3 years ago
I am very happy with Arnolds body shop! They did a great job with a quick turn around. They handled all the business with my insurance company and I picked up a clean car. Very professional service, I highly recommend this shop.
Jaed Demers
★★★★★
4 years ago
I’ve been bringing my cars here since I was 18. If I could give 10 stars, I would. These guys do a GREAT job, and they go above and beyond to make sure everything is done right. I used to bring my mustang here a lot back in the day lol it was an accident magnet. I still bring my car here for any auto body needs, since they do work with insurance companies, I’ve never gone anywhere else. Everything is always done so perfect, and everyone I’ve dealt with is very friendly.
Mira Nikitchuk
★★★★★
3 years ago
Absolutely the best shop out there. I had my QX80 repaired couple weeks ago. Job was done so well perfectly ! The owner went an extra mile for us, had our car delivered to designated address! Would continue to use this shop for any of my car repairs or maintenance.
Marc Dulaimy
★★★★★
2 years ago
A few years ago, I purchased an SUV with a side mirror that was wobbling and not properly positioned. While driving in West Springfield, I chanced upon Arnold’s Auto Body and decided to ask for an appointment. To my surprise, the owner who was at the front desk offered to check it out immediately. With his tools in hand, he meticulously worked on it for about 15 minutes and managed to restore it perfectly. What was even more astounding was that he didn’t charge me a dime. Fast forward to today, I visited again with a new car that had a few rock chips. Without hesitation, the same gentleman offered to help, asking only that I bring in some touch-up paint. His willingness to offer time and expertise without expecting anything in return is a true testament to his character. In a world filled with cynicism, this man reminded me of the inherent goodness in people. Arnold’s Auto Body is not just a business; it’s a place where genuine kindness is at the forefront. Highly recommend!
kaylee polmatier
★★★★★
2 years ago
I would recommend this place to anyone! They took in my car right away when I needed repairs, they are friendly, easy to work with, and very professional. My car means everything to me and they did an amazing job with the work on my car and even detailed it to finish. I’d put 10 stars if I could!
Maria Figueroa
★★★★★
a year ago
Had half of my read bumper taken off. Had the repairs done here and now it looks brand new. They did a great job! They even vacuumed and wiped down the interior of my car and it it looks and smells brand new. Took a week to be completed. Fast, efficient and professional. Thank you Arnold's 😊 🙏🏽.
Kemran Lachin
★★★★★
a year ago
Great body shop very professional and very knowledgeable staff. Highly recommended! Return customer .
Larry Pantus
★★★★★
3 years ago
After another fender bender these guys repaired my tesla back to new condition. It's shiny and fresh just like day one. Thanks for taking care of me Pete
Robert Sampaga
★
☆☆☆☆
5 months ago
Don’t even come here I had a bad experience here. They will kept on telling you that your car is okay. But there’s a lot of problems.
Pav Slivka
★★★★★
11 months ago
Amazing Job well done, Peter at Arnold's Autobody not only did a thorough and quick job but had also maintained excellent customer service throughout the entire process of repairing my M4 by being transparent about the whole process. I highly recommend this shop, the best customer service and skill around!
Danik Yuzik
★★★★★
6 months ago
I couldn’t find a shop to work on my 2024 BMW M5, Arnold’’ took it right away and did an unbelievable job, they even detailed it for me, I would recommend them to anyone
Aslan Veysalov
★★★★★
a year ago
Very very highly recommended .. big or small they can fix it all . If u want ur car to look like a new ride dont hesitate give them a call and let the pros get ur ride like new again
Alex K
★★★★★
a year ago
Thank you Arnolds body shop for fixing my truck after a fender bender. They did a great job with the repair and paint work. Highly recommend.
