Mac's Automotive & Radiator Repair

Greg Avery

★★★★★

a year ago

All the people at Mac’s have been so helpful. They call us with every step they take and every need of our car to let us know what to expect and what is needed. We appreciate the extra care service they have provided for us with our “trouble” car.

tom carolafh

★★★★★

a year ago

I have been taking all my vehicles to Mac's since we first came here in 1989. There have many different workers and managers employed there. I have found all of them equally highly trained and very nice to work with. At first it was mostly for radiator and A/C work. They have expanded to a full service shop. Their prices have always been fair and competitive. You can trust them and everyone should give them a try.

Jessica Mitchell

★★★★★

2 years ago

I took my vehicle to the Eugene location and I appreciated every aspect of working with these guys. I brought in my SUV to have the radiator replaced, as well as my front brakes. The guys were quick with the repairs, even though there were some slight delays due to part orders. They made an extra push to get me my car before the weekend came (was a Friday) that I truly appreciated! They were friendly and easy to deal with and I feel I paid a fair price for the work. Definitely appreciated the extra effort they put into my vehicle!

Ariel Burkhart

★★★★★

a year ago

Been using Mac's for auto repair for well over a decade back when they were located on W 11th. Their work comes with a two year warranty which makes me feel great about bringing my car back for any future work and I appreciate them always squeezing me in.

bradley phillips

★★★★★

a year ago

After being stranded by a blown radiator, the team at Mac’s in Eugene Oregon got me back on the road again immediately. Their customer service was phenomenal. They actually waited for a tow truck to deliver my vehicle, even though closing time was rapidly approaching. The team was friendly, and the cost was fair. Due to their workmanship, my vehicle and I returned safely home, clear on the other side of the state. I recommend Mac’s to anyone needing automotive repair work.

Sarah Grams

★★★★★

6 months ago

This is the only place I will bring my cars because they go above and beyond and have the expertise to help me solve problems quickly without spending a fortune! They have earned my trust and I will always continue to give them my business!

John Loomis

★★★★★

a year ago

My truck finally got the repair it needed when other shops had trouble finding things out. It runs a lot smoother and gets better fuel mileage, it hasn’t ran this good in years.

Sara Billdt

★★★★★

6 months ago

Competitive pricing, knowledgeable and friendly staff. Got some routine maintenance done on my Prius and they did a great job.

Tera Fitzgerald

★★★★★

9 months ago

Mac’s is the best! You can trust that they will properly diagnose your car and give you a fair price. I’m very happy that I found them through a Groupon deal. I am now a customer for life!

Corrine Ginter

★★★★★

4 months ago

They are punctual and pleasant to work with.Love coupons off Groupon app.Thanks.Helpful with other quotes and questions about the vehicle

Kseniia Samoilova

★★★★★

a year ago

I've been coming to Mac's Automotive for oil changes and maintenance for several years now, and they never disappoint! The team is professional, honest, and always goes the extra mile to make sure my car is in great shape. Service is fast, pricing is fair, and they truly care about their customers. It’s rare to find a shop you can fully trust, but Mac’s has earned my loyalty. Highly recommend to anyone looking for reliable automotive service!

Annika Gibbons

★☆☆☆☆

Edited 3 years ago

Hi, I actually had a really terrible experience here. Everything was okay at first, but I got my oil change on wednesday and didn't drive much until friday. Then, going on a long trip to a friend's wedding, my engine overheating light flashed on while I was on the highway, following with my check engine/vsc/trac off lights. Looking into my car, radiator fluid was EVERYWHERE. Luckily, I know a bit about cars and noticed the reservoir was full, but the pipes were dry. Some coolant later, and my car was okay. This was all due to someone not closing the radiator fluid cap all the way, so the glue in it melted, and fluid spilled everywhere/the pressure was not sufficient for the coolant to leave the reservoir. I had to buy a new cap, funnel, fluid, and totally missed the wedding, not to mention the strain it put on my engine, the hours it wasted, and the future problems it may cause. Update after owner response: I routinely check my car and make sure everything is in order. So your guys must have tried refilling the reservoir, my cap was closed before. It was not low when this happened, it was actually full but all the fluid in the engine was dispersed.

Edward Davis

★★★★★

2 months ago

Mac's rebuilt my rare Citroen DS radiator, using parts of two original radiators to produce one working part that is much better than the original!

Megan Hanks

★★★★★

2 years ago

Macs was great! Not only were they willing to take on my ‘84 Coachmen RV (which many had told me no), they diagnosed the issues quick and had her ready in just a couple days. They also did a few extra “freebies” like fixing a fuel line, welding a radiator hose, etc. Work was also finished under estimated quote. Great experience !

Linda J

★★★★★

a year ago

I own a 1996 Toyota Camry. I first went to the place where I get my oil changes, and I popped the hood, and immediately the technician said I have a cracked radiator. I took it to Mac's and the problem was not the radiator, but rather the radiator cap. They saved me a ton of money. The new cap was about 9 bucks. This was my first visit to Mac's. They have my business from now on. Photo is of my old cap.

Steven

★☆☆☆☆

4 months ago

Maybe don't hang up on someone when they are trying to get information on a quote for a water pump replacement. Telling someone they need the pressure test before hand to make sure is fine but refusing a ball park number is a red flag as its a flat rate job and no i did not hang up on you. Nor did I plan to but go ahead and push the blame that's fine. I would prefer not to go to you anyways.

Vikki Smith

★★★★★

5 months ago

Very nice employees, and I got my oil changed and they inspected my car and advised me what was needed with absolutely zero pressure to have them do the things they found. I had to ask for an estimate! Truly a blessing, as I wasn't made to feel guilty having to say no. I hate high pressure places that do that, and I didn't get an iota of it here! They did what I wanted and said "Have a great day." I absolutely appreciate that more than they could ever imagine! Definitely recommend!