Mackin's Hollywood Auto Body

James Tims

★★★★★

5 months ago

I recently stopped by Mackin’s Auto Body Hollywood to get a bid on repairing my front right bumper that had become damaged as a result of an incident with a large raccoon. Both Ryan and Joey provided outstanding customer service by assessing the situation and reattaching the bumper back into correct alignment. Thank both of you so very much for the overall outstanding customer service. I definitely will recommend others to Mackin’s Auto Body Hollywood!!

John Shaff

★★★★★

2 weeks ago

Mackin's has a long history of good service and fine craftsmanship. I was highly satisfied with the recent repair of my vehicle at their facility.

Andrea Hoffelt

★★★★★

6 months ago

I had a fantastic experience at Mackin's for some body damage. Joey was my service coordinator and he did a great job of getting me an estimate and scheduling quickly. The job was completed ahead of schedule and my car was returned cleaner than it's been in a long time! This is my second time working with them and it's been very positive both times. Highly recommended.

Julie Golden

★★★★★

a month ago

I side-swiped a post at the corner of a public garage, and left the evidence on a car door. I went to Mackin’s in Hollywood, and a very helpful and friendly gentleman named Joey attended to it immediately. Luckily, he was able to remove the paint, so nothing extensive was needed. If, heaven forbid, I need anything else, I will definitely be back. Thank you!

Nicole Mehr

★★★★★

2 months ago

Daniel did an amazing job fixing my Subaru. The whole team was fantastic. My car was fixed very quickly and the process was smooth and not stressful. Very happy. Thank you!

Ali Gittens

★★★★★

a month ago

I was 100% satisfied all around with the service at Mackin’s. Customer service was great, and they even took the time to detail my car inside and out. I had not expected that and it looked even nicer than when I first bought my car. Thanks Mackin’s!

Ryan Faase

★★★★★

2 months ago

Great body shop, worked with Daniel and everything went smoothly. The repairs look great and someone took their time cleaning our car to look just like it did when we bought it new. If I ever need car repairs again Mackins will be first choice.

Brian Simmons

★★★★★

a month ago

Let’s face it, needing a car repaired from an accident is not fun. However, the folks at Mackin made the experience pleasant. Communication was a 10/10, information exchange was a 10/10, and the quality of the repair was a 20/10. The car looks amazing.

Angel Grund

★★★★★

5 months ago

I had put off repairing my car’s right door handle and hatchback latch for a couple of months because the manufacturer service quote was expensive, and they estimated it would take about a month just to get the parts in. My husband recommended Mackin’s Auto Body Hollywood, and I’m so glad he did! Their technician, Joey Mancuso, reviewed my car and gave me a quote the same day. He allowed me to purchase the parts myself, which saved both time and money. I got the parts within three days and was scheduled for repairs just two days later. Joey did an excellent job, and the total cost was less than half of what the manufacturer had quoted. To my surprise, when I picked up my car, it was washed and cleaned inside and out! I usually take my car to the manufacturer’s service, and they haven’t cleaned cars after service in over 10 years. Lori at the front desk and everyone I interacted with were friendly, professional, and supportive. I highly recommend Joey and the team at Mackin’s Auto Body Hollywood! They provide quality work, fair prices, and truly exceptional service. Thanks!

Marisa Fonseca

★★★★★

4 months ago

I had the most wonderful experience at Mackin's Hollywood. The drop off process was easy, and the office staff were so nice. I had real time text updates as my car was being worked on. I can truly say this is the most efficient experience I have had at a body shop. Thank you to you and your team for making a not so fun issue something that left me with peace of mind. I will refer any family or friend here for future.

Mark Ochkalov

★★★★★

2 months ago

What an amazing auto body shop. I was recommended this place by a friend and couldn’t be happier. They were able to get my Audi A5 fixed in no time. Daniel who was my estimator made this process easy for me and kept me informed throughout the entire repair. It’s clear that the people here take pride and joy in what they do. Thanks you guys again so much, I highly recommend this place to anyone needing auto body repairs.

Mary Shelton

★★★★★

a month ago

Mackin’s replaced a driver side rear view mirror that had been knocked off by passing cars. They gave us a quote months ago and we finally got around to the replacement. They stood by their quote & did a great job. The turnaround was phenomenally fast when they found out we had a new born baby coming home from hospital. They also washed our car. Mackin’s will be our go to location for any auto work we do in the future. Nice folks and excellent value.

Daniel Lam

★★★★★

a month ago

Today I brought my Honda in for an estimate on fender work. I had gotten a quote elsewhere that seemed unreasonable. Joey helped me out a lot. He actually popped the fender back in place within seconds for free. He gave me an estimate for a dent in the bumper then told me an alternative way to fix it which would cost a lot less. I really appreciate his honesty and politeness. Would recommend.

Greg Davis

★★★★★

2 months ago

High quality work! I’ve used them twice now and would highly recommend. They restored my vehicle to pre-crash conditions and it looks like new. They also do fantastic job cleaning the interior of your vehicle when it’s ready for pickup.

David Powell

★★★★★

a month ago

Another vehicle clipped my rear panel. Mackin's provided a friendly staff, timely communication, and excellent coordination with the insurance and auto rental companies. The paint job blended perfectly with adjacent panels. They fulfilled their promise that all damage would be restored to like-new condition. They even detailed my Forester (it needed it) after the repairs were done!

Barry Bonder

★★★★★

2 weeks ago

My experience was WONDERFUL. Mackin's and State Farm figured out everything, all I had to do was pay the deductible - no arguing or 'negotiating' needed. The repair appears to have been through/complete and high quality. And communication was wonderful throughout - both quantity and QUALITY/knowledge of the people I spoke with. I could not be happier with the entire process and with the result.

Maggie Sels

★☆☆☆☆

2 months ago

I chose this auto body shop based on strong reviews. While the quality of the repair itself was good, the overall experience was challenging due to pricing, communication, and scheduling issues. Communication was responsive at first but declined significantly after the car was dropped off. Texts and emails about the repair timeline and rental car coordination often went unanswered, and my name was repeatedly misspelled despite being originally correct in their system. I was explicitly texted that my car would be ready by 4:00 PM on the scheduled pickup day, and the rental car company was notified as well. When I followed up later that afternoon due to no confirmation, staff appeared confused that I believed the car was ready, despite the prior message and the rental company being informed. I did not receive clarification until right before close, when I was told the car was not ready due to a missing mud flap. This message arrived to me on a day they closed at noon, which prevented pickup Friday and now created an issue for pickup altogether for me since I was leaving town Sunday and they aren’t open weekends. I was told Monday the vehicle could not be held, and my boyfriend wet out of his way to retrieve it. Approximately 2.5 hours after the car was picked up, I received a message stating that the remaining parts (mud flap and step pad) were available, which was confusing given that the vehicle had just been released and the urgency of pick up while I was out of town. The final cost exceeded $5,000, which felt excessive compared to the insurance estimate of $1,029, even accounting for differences. See photo for repair that was required. They did offer to complete the remaining work at my house, which I appreciated, but scheduling proved difficult due to delayed responses. Communication only resumed once I agreed to bring the vehicle back in myself. Positives: the repair looks good, the car was cleaned and waxed, and the automated phone system was convenient for scheduling. Overall, while the workmanship was solid, the high cost, inconsistent communication, and scheduling issues made this a frustrating experience. I would not return.