William Malone

★★★★★

3 years ago

I cannot speak highly enough of this RV dealer, Josh Hernandez at Make it Happen RV Sales at 1115 Kathleen Rd Lakeland, FL 33805-3512. I purchased (over the phone, something I've never done before because I couldn't get there in person because of scheduling conflicts and I had been looking for this particular camper because of its layout and weight for 3 years) a good used 26-foot travel trailer from him this spring and I couldn't be more pleased with the whole transaction. Before purchasing the travel trailer, I had our trusted family friend Steve that lives in Lakeland to go and check it out for me. Josh extended Steve all the professional courtesies in showing the camper and answering questions and Steve then gave me the thumbs up on what he saw. It's refreshing to find a Dealership that is honest and does what they promise. Everything I asked him to do like take pictures, videos, or the roof, awning opened out, grease the wheel bearings, etc., he always followed through in a timely fashion. Josh was good to negotiate a deal with and I had the rig towed north to Ohio before the gas prices went sky high. So Josh and I decided to install new tires on the rig before the long trip home to Ohio, Josh had recommended a local tire shop and it was ready to come home on schedule to be towed. What happen next sets this Dealership apart from all others that I have dealt with in the past, there was an incident on the way to Ohio where the spare tire hadn't been securely relatched in place correctly and we lost the new tire, wheel, and underbody mounting bracket. I called Josh after we got the rig home and even though the tire shop refused to stand good for the loss they had caused, Josh accepted responsibility because he had recommended this tire shop. He asked me to replace the spare tire and wheel in Ohio and send him the bill. And that is why I am writing this letter to let others out there like me, know, that there are still Dealers like Josh Hernandez that will do the right thing to "Make it Happen" for one of his customers even after the deal was done. I recommend Josh Hernandez, and Cheri in the office at "Make it Happen" for standing behind their Dealership Name, literally. Good Luck Josh, and don't change a thing. Picture of our first campout in our New to us TrailManor Elkmont 26ES being towed by our 2019 AWD Honda Ridgeline. Thanks, Josh for Maken it Happen!

Kelsey Levister

★★★★★

a year ago

Just picked up my 2018 Tracer Breeze last week! They were absolutely amazing! Cheri was SUPER friendly and willing to get things done! I previously bought a car from them several years ago with a great outcome. Cheri remembered me and my fiancé as if it were just a month ago. This is what a dealership experience is supposed to be! Also, the trailer choices are out of this world. All of them are in a really good condition, and they go above and beyond to make sure all questions are answered. I will forever do business with Make it Happen!

Missty Big Red

★★★★★

6 years ago

I had bought a Ford focus from them over a year ago like any used car there be wear and tear mine on the other hand was not like that. The repairs needed I would say was because I know how to really make the car work. Finally after being cut off on north 98 so many times I traded it in and got my beauty Nissan xterra aka momma calls it mean beast but hey now I dont feel scared of getting killed on north 98. Josh, Ashley, Charles(aka pain in my a**, buddy to mess with), Sherri, and Mr. Lugi, all them are great people, I love dealing with them any time I have a question or problem they help. If I'm not happy with something Josh has helped me be happy again. And thank you Josh for getting moms 93 GMC Sierra working better then it has in years. Yall make my mom happy then I very happy. Ashley's dad cant never remember his name but hes a great guy and seems to always be happy. Hes even told me about the Nissan he once had and love it he mentioned everything that I love about my Nissan. These people are caring and they know people I know so I feel even more comfortable with them. Keep up the hard work and stay happy

Leonard Craver

★☆☆☆☆

Edited 10 months ago

So Make It Happen was the first company I referred to when I arrived in Lakeland. I took a 1998 Nissan Frontier 2.4l from the jump. Everything was properly maintained, and the owner's workers were fabulous. And understand and follow directions. After 3 and 1/2 years of conducting proper business, I ask for a modification by my understanding. This modification was to be completed. Back to a daily driver as it was before, I lost my job delivering hydraulic cylinders, and industrial maintenance repair errands. I was charged $4300. To install partial of the materials necessary for me to continue my daily working process. I was curious as to why the truck wasn't running. No acceleration, no response. I drove it like this for a day. The Turbo bearings were stripped. I had to remove it. Give it back to make it happen and have not received it yet. And it's been a year and a half. I first purchased a new turbo. And operated with no response, the same issue. So I'm coming back from my friend's house. The engine made a popping noise and blue smoke out the tailpipe. Ever since. I took it to another shop, told me I needed injectors and a fuel pump. Not enough fuel. So the owner tells me he had no idea. Never has he had to install this extra and with the modification I was told a kit was installed. The kit that WAS installed, was missing components and that come with the kit.Obviously I didn't need that. I've spent $3400 on a new engine. And $4000 more on the proper materials and installation, by someone that is qualified On servicing vehicles. I should've been advised that he did not have the knowledge to perform This modification. I shouldn't have had to take this to another company. As the owner says he recommends a guy. I asked one person to do it. I expected it to stay like this with this one company for the amount of time that the modification needs. Nowhere here in this process did make it happen Mention that anything else was needed for this truck to perform.

Randy Beach

★★★★★

3 years ago

We wanted to trade our bumper pull travel trailer in to upgrade to a fifth wheel. Gilbert and AJ delivered on every question and every request we had. The whole staff is absolutely amazing. Every person we saw and spoke to made us feel at home and comfortable. The entire process, trade in, fifth wheel installed, belongings transferred, education on new equipment, was promised to be completed in one day, before close of business. These folks took the time to not close the business until we knew what we had and how to use it, and only then was it closing time.Don’t waste your time or money going anywhere else. Make it happen isn’t just a business name here, it’s how business is done. We would happily give a million stars and that still wouldn’t cover our satisfaction with our experience.

Thomas Dibonaventura

★★★★★

9 months ago

Here’s a polished and enthusiastic letter of recommendation for Make It Happen RV Sales that highlights their exceptional service and expertise: ⸻ To Whom It May Concern, I am writing this letter to wholeheartedly recommend Make It Happen RV Sales to anyone in the market for an RV. My experience with their team was nothing short of phenomenal. From the moment I first reached out, I was met with genuine professionalism, a deep knowledge of RVs, and a sincere desire to help me find exactly what I was looking for. Their team didn’t just try to make a sale—they took the time to educate me about my options, explain the pros and cons of different models, and guide me toward the best decision for my needs. What truly set Make It Happen RV Sales apart was their unmatched level of service. Every step of the process was smooth, transparent, and handled with care. They answered every question I had—no matter how small—and went above and beyond to ensure I felt confident and informed. Thanks to their expertise and commitment, I drove away with an RV I absolutely love, and more importantly, peace of mind knowing I was supported by a team that truly cares. If you’re considering purchasing an RV, I strongly encourage you to visit Make It Happen RV Sales. Their knowledge, honesty, and dedication to their customers is rare to find—and greatly appreciated. Sincerely, Thomas diBonaventura ⸻ Would you like this letter formatted for print or email? Or personalized with your name and any specific model or feature you loved?

Erich Schimmel

★☆☆☆☆

2 months ago

I will give this a 1 star rating and this is why..my wife and I were staying in dade city and were really interested in a fleetwood diesel rv on their site..my wife went to the website and left a detailed message on their contact information of what we were wanting to look at because apparently you have to make an appointment..never heard from them..no calls messages or anything..that to me is bad business..common courtesy would be to at minimum message back that is rude..so they lost out on a potential rv sale and we will deal elsewhere

Chasity Sharer

★★★★★

4 months ago

Customer service is AMAZING. Charie was so helpful and got me into a vehicle within an hour! Definitely recommend them to anyone.

John Fugate

★★★★★

a year ago

Make it happen auto sales is a great local business. Ask for AJ. He was extremely helpful for me. Sold me my RV. It was a 2006 Winnebago aspect looks like brand new on the inside. I had a one issue he fixed it immediately and now I even take my car there for service.

Geraldine Cabezudo

★★★★★

4 months ago

Very satisfied with the customer service here-- I bought a reasonably priced RV in virtually new condition and was able to get my car hitch installed there as well.

calvin

★☆☆☆☆

3 years ago

STAY AWAY FROM THESE PEOPLE!!!! 6 mnths!!! this is how they returned my car! they say they will....when they cant dont and wont. Chips ....dents and broken key ignition....incomplete work....i took my vehicle out when i started seeing redflags! Stay tuned for outcome.

GOOSE GOOSE

★☆☆☆☆

Edited a year ago

THEY MADE IT HAPPEN!!! UPDATE!!!! Transmission did not even make it home. Maybe five hundred miles since we purchased. 8 thousand dollar fix!!! I contacted Josh. His only response was” that stinks” no offer to help, nothing!! Very disappointed.

Tamara Geake

★☆☆☆☆

Edited 8 months ago

I was a good, happy customer for 2 1/2 years, and then I put my 2002 Coachman Class C on consignment with them. They told me they sold my RV for $7500 and gave me $6750 ($7500 less 10% commission, per our contract) yet the RV was still being offered to customers at $12,900 FIRM. I confronted them IN PERSON with one such customer and suddenly they claim it’s all a mistake. It is sold. But even if it is sold, I have TONS of evidence it didn’t sell for $7500, and they own me based on actual sale price according to our contract. I offered to take it back in exchange for the $6750, but they refused. To small claims court I go. Would have been happy to have it back, and it was my offer to pick it up that triggered their claim that they sold it. DON’T do any business here. I’ve been lied to by multiple people, sometimes all at the same time in the same room, lol. This place has no integrity. If they will cheat a good customer this badly, they can’t be trusted to do anything well or fair.

AURORA PEREZ

★★★★★

3 months ago

Great experience got a good cash deal on a fifth and they delivered it to tampa for us. Cheri in the office was great to work with and Manny was a good salesman. Will definitely come back again when we're ready for another one!

Matthew Noe

★★★★★

4 months ago

Josh, AJ, and the team at Make It Happen have been amazing! They went above and beyond throughout the entire sales process. It truly feels like a family environment here — trusting, supportive, and welcoming every step of the way. I never felt like just a number — they genuinely cared and helped me all along the journey.

Heather

★☆☆☆☆

3 weeks ago

The so called manager completely rude , my husband made a joke “ making any money “ in the real sales world they would get it. The call started with “ how are you doing? Making any money? Which she ignored Then she asked if this was cash or finance which is not how you start a sale . Call was on speaker so I heard . With an an attitude that she gave him not making any sales that way. We were seriously looking at one of your rvs . Was trying to ask some questions about the rv. She asked Cash or finance at the start but doesn’t matter when you’re trying to ask questions about it first. Good Luck!

Madeline Lopez Ortiz

★★★★★

2 weeks ago

Thank you, thank you, thank you! Gracias Manny, Josh, Cheri, everybody! I was able to buy a Class A with my budget and Josh , the owner, worked with us. I would recommend this place 100%. They are honest and respectful people. They have become part of our family! Looking forward to my new adventures! God Bless all of you.

Helen Counts

★★★★★

3 weeks ago

Have had my car worked on here and also bought a motorhome from them. Always great customer service by everyone. Phillip is an asset to the company and did a great job on fixing my headlight problem.

Lori

★★★★★

Edited 2 months ago

My fiance Glen and I visited here about 1.5 weeks ago to purchase an RV we looked at several different units before deciding on the Landmark by Heartland our seller was Josh and he was very nice and helpful in the entire process he made the entire process very smooth. I can't say enough about how much he really helped us in the purchase decision so if anyone is looking to buy a nice beautiful RV he's definitely your man!! Thank-you Josh for the absolutely beautiful Thanksgiving gift!! Josh is very family oriented and an all around great person I'd definitely recommend him to anyone looking for an rv.

The Pool House Music

★★★★★

a month ago

Great people. If you read the bad reviews you will see the answer Josh provided and they are by people who don't know how to buy a used RV. Wanted a 5th wheel and had been looking at dealers as well a private sellers. Went with Josh because he understands that these are used RV's and not perfect. The one I bought was in great shape and did a walk through before I bought it as well as after it got delivered.