Marty's City Auto

Sophia Falquist

★★★★★

5 months ago

Great customer service from Ray! I had a truck brought out since my car would not start on my way to a meeting and Ray helped resolve the issue in a timely manner and as very honest throughout the process. I thought I would need to be towed to the shop, but I ended up not needing to, so I only paid a service fee. Everyone was very transparent on the pricing before and during the process and the prices were extremely reasonable compared to some other local services. Thank you to Ray and to Marty’s for a great experience! If I have any issues in the future, this place will be my first call!

Guadalupe Kirk

★★★★★

4 months ago

Forever grateful for your service! It was not only the promptness, but the way Marty helped me to start my van, he didn't leave until he was positive my van's battery was charged so I could drive home safe. God bless you always. And Marty I will remember to stay positive no matter what.

Joyce Mensch

★★★★★

4 months ago

Went on a party boat for 4 hours. Accidentally locked keys in pickup. We tried several locksmiths before we left to try to get in they called said he got into a wreck and wasn't able to make it. When we got back from the fishing trip, we called another locksmith. He told us to drop him a pin and he said someone dropped him off at wrong address then he called back and said he had a flat it would be 25 minutes before he gets there. We then called Marty's and this nice man named ray showed up within 15 minutes after calling him and had us in our vehicle within 5 minutes. I am not from Galveston, and hopefully will not need them but if I do I would call them 1st. He was a very nice man

Harper Young

★★★★★

a year ago

I had an amazing experience at Marty’s City Auto in Galveston! The service was quick, reliable, and fairly priced, but the real standout was Yo Yo. He was incredibly kind, patient, and went out of his way to make sure everything was taken care of. His willingness to help and friendly attitude made the whole process smooth and stress-free. It’s rare to find such genuine customer service these days, but Yo Yo and the team at Marty’s truly go above and beyond. If you need auto service in Galveston, this is the place to go—highly recommend!

Kay Armstrong

★★★★★

2 months ago

On Sat, Dec 27, we were stranded on I45 South near Dickinson. Clarence was our tow truck driver. He was great--efficient, polite and caring. Marty's Towing Service is now in my contact list!

G S

★★★★★

6 months ago

What was supposed to be a relaxing day at Crystal Beach on our last weekend of the Summer, almost turned into a disaster right as we made the turn onto Bolivar Peninsula at 9am Sunday morning due to a broken drive belt on our 2017 Explorer. We were able to limp to the ferry but ran out of battery power at French Town Road. There was a Galveston Sheriff that saw us roll up and asked how we were. They already had a tow truck on the way for another vehicle and called for another and gave us a Marty’s number to arrange payment. We were able to get towed over the ferry to O’Reilly Auto where a mobile mechanic met us and replaced the belt quickly. Unfortunately, our beach day had to be cancelled because the belt tore out the air conditioning lines and it was over 100 degrees that day. We ended up driving straight home. Thanks to Marty and his crew for helping us get back on the road.

Nathan B. Woodruff

★★★★★

7 years ago

Do not hesitate to use these guys! On Thanksgiving morning 2018, I became severely stuck in mud under the San Luis Pass bridge. And when I say stuck, I mean really, really stuck. I drive an offroad vehicle that is designed to not get stuck and comes with its own lift-kit accessible at the press of the button. Initial estimate to get to me was about 1.5 hours given my location but as we were talking, the tide was coming in and water was rising. They (2 of them) got their fast and tried multiple angles and braved getting in waste deep freezing water to get me connected to the tow cables. Eventually, they got me out but it wasn't easy - and they didn't quit until I was out. They happily escorted me to my hotel and stored my car until the appraiser could come and declare it totalled after the long holiday weekend. They worked with the insurance company without any issues. I've stored their # in the event I ever make the foolish mistake again. Be careful under that San Luis Pass bridge as not all those puddles are shallow - just make sure you have their phone number in case you do. Thanks guys and I appreciate the hard work!

Lindsay M

★★★★★

9 months ago

AMAZING Customer service! We had the unfortunate event of having car troubles while vacationing in Galveston. My husband found Marty’s and saw it had good reviews so, we went with them. Jerry was our tow truck driver. He went ABOVE and BEYOND to help us. Marty’s was booked solid for the day and couldn’t get us in to fix our car. We wanted to get it fixed same day. Another place said they could get us in and unfortunately we ended up having a bad experience with them. After accepting that we would have to wait another day, my husband called Jerry and he helped us get our car into Marty’s to get fixed. He said it would be done the next day by noon. Jerry called us and 830pm that night and said it was done! We were so impressed and thankful for his help and speediness! On top of that, the tow cost and repair costs were not astronomical and very acceptable. When Jerry was towing us he had made the statement of “treating people like you want to be treated”. He stood by that statement with how he took care of our family! It was a great life lesson for our kids to always “treat people like you want to be treated”. We can’t thank Jerry, the mechanic or Marty’s business enough for giving us a good experience. We would 100% recommend Marty’s to anyone local or visiting from out of town!

Bob A

★★★★★

3 years ago

I was in big trouble with my boat and trail.. I was pulling my boat and the trailer snapped leaving me and my wife stuck back on Stewart Rd.. Jumped on Google and found Marty’s and after explaining my terrible situation, Ray said he’d be there to help in about 20 minutes.. when Ray showed up he knew just how to handle the job.. he pulled the entire trailer and boat up onto his flatbed rig and delivered the entire package to the Jamaica Beach boat ramp, unload right at the boat ramp so I could back the boat right into the water!!! I can’t tell you how thankful and appreciative both my wife and me are of the GREAT service Marty’s and Ray provided.. If I’m ever in need of a tow or help again, I now have Marty’s programmed in my phone. Thanks again RAY!!!!

Adrian Quintanilla

★★★★★

3 months ago

Fast and easy , helped take my car out from the dealer loaded up my mustang no issues with a regular tow truck and wheel Dollies so it wouldn’t get damaged. Great price too

Sean Rumgay

★★★★★

10 months ago

We had a small emergency today with locking the keys in the vehicle, I explained to the lady on phone what was going on and she had a driver en route within minutes. The woman on the phone was awesome, I think Clint was the driver who helped us out. I've never used Marty's before, but after today they have permanent customer. I am beyond grateful for the prompt and friendly service we received today. I'd rate 10 stars if I could.

Susan Gremillion

★★★★★

a year ago

My husband and I were in Galveston on vacation. We had a great time, until we got on the ferry back. My car died on the ferry, which caused us both a great deal of anxiety. However, there was a tow truck on the ferry. It wasn't the kind we needed, but the man in the truck kindly offered to call someone for us. When we got back to the Galveston side, a tow truck was waiting for us. They quickly got us off of the ferry, and determined that we needed a new battery. We went to Auto Zone, got the new battery, and were out of town within two hours. Everyone at the towing service were very kind, very helpful, and made the experience much easier. I highly recommend this towing service to anyone who needs it. They are wonderful people, and deserve your service.

Stephanie Jinks

★★★★★

7 months ago

I have used them three times. They are trustworthy, professional and you don’t feel like you’re getting ripped off. The driver named Ray has helped us twice. He’s fantastic.

Texas Flowers Moffett

★★★★★

a year ago

On Sunday 2/2/25, a day before leaving for a cruise our truck had a sensor go bad and caused multiple issues. We called Marty's and Ray showed up, gave us a jump and we took out truck to their shop while we went merrily about our cruise the next day. They kept the truck all week safely for us while we vacationed, fixed it perfectly and charged less than $300. These guys are amazing, fair and professional!

Dylan McVey

★★★★★

7 months ago

Came here after being rudely hung up on by Tony &Bros towing company which I should have read the enormous amount of negative reviews prior before calling. This was total night and day difference! Mr. Marty was utmost professional and very kind and Mr. Junior was also very prompt with swift assistance and professionalism. Judging his strategies withy sand situation, he is definitely experienced. 5 stars isn't enough so I'm putting 6 🌟🌟🌟🌟🌟🌟

Sarah Urban-Jackson

★★★★★

9 months ago

My car had a catastrophic mechanical issue over the Memorial Day weekend, and Marty's service was not only available but also quick and friendly and safe and professional and super educational. This is the kind of business you hope never to have to use again, but I ever get stuck again, I'm calling Marty's because they made a big bummer of a situation significantly less frustrating.

terri parker

★★★★★

5 months ago

So very thankful to Mr. Porter as he went above and beyond to help me with my car today as I accidentally jumped a massive curb on 46 and Broadway - and ended up getting stuck on it - with my dog in the car !! We made it out safely... Thank you thank you thank you!!!!