Mavis Tires & Brakes

Jeffrey Harth

★★★★★

4 months ago

I had an outstanding experience at Mavis Brakes & Tires in Naples! From the moment I arrived, the staff was friendly, professional, and completely transparent about what my car needed. They diagnosed my brake issue quickly, explained everything clearly, and got the work done faster than I expected. The prices were fair, the waiting area was clean, and the customer service was top-notch. Gabriel, Jaun and Mike are very knowledgeable and professional. It’s rare to find a shop that’s this honest and dependable. I’ll definitely be coming back for future maintenance—highly recommend Mavis in Naples to anyone looking for reliable, quality service!

Marissa

★★★★★

3 months ago

I stopped in on Christmas Eve and Angel helped me. He was so kind and helpful! Even though they were closing in 15 minutes, he still took the time to look at my tire and gave me the best advice on how to proceed. I highly recommend Angel and the staff here if you’re looking for honest and efficient service.

Taylor Park

★★★★★

3 months ago

I've been here twice so far: once for a blown tire for one vehicle and for a tire replacement and brake replacement for another vehicle. Staff are friendly and courteous, and Angel was helpful in pointing out any dry rot and made it clear my front breaks were great but the rear were looking rough. He provided different quotes to help me with budget concerns and there was no pressure to choose things right away. Everyone that came in and out while waiting were promptly cared for and their estimations on when things are done were done within the expected estimates. I especially appreciate the warranties they provided for their parts and services.

Jordyn Conerly

★★★★★

a month ago

The staff here is really awesome. They helped me to understand what is going on with my vehicle and they are patient with my questions. You guys did an amazing job. Keep up the good work thank you.

Pamela DeVercelly

★★★★★

a month ago

This is my first time getting a front end alignment and the people here are wonderful. I called when I knew I was getting new tires and they told me to come in when I left Sam’s Club. The wait is as minimal and staff is awesome. I highly recommend them for all types of services.

Federico Roman

★★★★★

a month ago

I went in for a tire service, they got me in and out super fast, and their prices are super affordable. When I was waiting, Juan went above and beyond with customer satisfaction. I wish I can put 6 stars to this place, I recommend it. It literally saved my life because when all others said no, they said yes.

Rick Ruggiero

★★☆☆☆

2 months ago

I’m being fair by giving 2 stars, the tires they sold me were excellent and installed to my satisfaction. Their customer service was terrible! They gave me an appointment, which I was on time for, but it took them over an hour to get my car in their shop. I stood around and watched as they were taking walk-ins ahead of me. There were several employees in the back, standing around with the store manager, laughing and joking. When I complained they just took longer. At the end I spoke to the manager, he was less than interested in hearing my complaint and walked away after giving me a $20 discount. I didn’t care for any money off, or free stuff, my time is more valuable. If you want good customer service, stay away from Mavis! The tires are no different anywhere else, they’re all made by big name companies. For a tire shop it’s all about the customer service and quality of their installation.

Stephanie Haddaway

★★★★★

5 months ago

Great shop! I was able to book an appointment online for the next morning, very friendly staff, I got to watch tv in the waiting room and use the wifi... very nice experience and a super convenient location! Thank you :)

Geraldinne Lozano sanabria

★★★★★

a month ago

Juan is an amazing mechanic. He took excellent care of my car and provided top-quality service from beginning to end. He is honest, professional, and very detail-oriented. I highly recommend him if you’re looking for someone reliable and trustworthy.

Krenar Ahmet

★★★★★

3 months ago

I recently visited Mavis Tire after discovering a nail in one of my truck tires, and I had the pleasure of being helped by Angel. He was incredibly kind, professional, and attentive from the moment I arrived. Angel took the time to explain everything clearly, worked efficiently, and made sure I felt taken care of throughout the entire process. It’s rare to find someone who combines excellent customer service with genuine friendliness, but Angel does exactly that. Thanks to him, what could have been a stressful situation turned into a smooth and positive experience. Will definitely be back for other services!

Sam

★★★★★

3 months ago

The guys at Mavis are hard, honest workers. Well mannered group. They give you quality service with a smile. Mavis is the place to go for all your vehicle needs, and they are so clean! Cleanliness is very important. Thanks to Shaun for his precision and quickness. You are in good hands with Mavis. Thanks guys for all your hard work keep it up!

C P

★★★★★

3 weeks ago

After getting ripped off for &3 at Racetrack for air that didn’t even work, I went over to Mavis, who put on the tires. They have FREE AIR 24/7 and were kind enough to assist me to make sure it was don’t correctly. They are always kind and considerate. Best customer in town! Thank you for a positive experience!

Julian Cardona

★★★★★

a month ago

I had an issue with my Tahoe 2022 that any other shop had not been able to fix except for Mavis. I think it is not only the good mechanics but also Juan the assistant Manager has too much knowledge, experience and professionalism’s that give you peace of mind to bring your car every maintenance that your car need it. Thank you so much because I can say that I go to the best car mechanic shop that I can trust and refer to any family member and friends.

Miguel Angel Hernandez

★★★★★

10 months ago

I had an excellent experience at Mavis Tires & Brakes. I came in to get the sensor and valve on one of my tires replaced, and the service was fast, professional, and thorough. Arthur, the manager, was incredibly helpful—he clearly explained what needed to be done and made sure everything was handled properly. You can tell they take pride in their work and truly care about customer satisfaction. I’ll definitely return for future services. Highly recommended!

White Smiles Miami

★★★★★

a month ago

I had a great experience at this tire shop. I purchased new tires, and Juan went above and beyond to help me. Even though they were very busy, he took the time to assist me, answer all my questions, and make sure everything was done properly. His professionalism, patience, and excellent customer service really stood out. The whole process was smooth, fast, and stressfree. It’s hard to find people who truly care about their customers the way Juan does. I highly recommend this shop, and I especially recommend asking for Juan. Bringing my car next month for my oil change.

MC Henk

★★★★★

2 weeks ago

I had a great experience at Mavis Tire thanks to Shanna. She was very professional, friendly, and took the time to explain everything clearly. Shanna made the whole process smooth and stress-free, and I truly appreciate her excellent customer service. It’s not often you come across someone so helpful and attentive. Thank you, Shanna, for going above and beyond!

Rosemary Tavernier

★★★★★

3 weeks ago

This is one of the best tire shops in florida. I was in and out with an oil change and 4 new tires. Gabriel and his team are great to work with. Yall have my business here in florida.