Memphis Auto Repair Service Inc

Liz Warren

★☆☆☆☆

2 months ago

Can I put a ZERO??? Horrible service and they wanted us to come back?! No thank you!!! I went in for one thing. The first time they said all it needed was a cleaning but next time I would need to replace it. Well within a day, my vehicle was back in their shop. I told them to just replace it. Did they though?? No. No they did not. Instead of replacing the part that clearly needed it, instead they replaced a battery that I just bought 2 years ago. And then charged me for it. They didn't ask if that's what I wanted. They did not even tell me that that is what they were doing. I just get a call saying my car is ready and I come in to hear this!!! Then when it messed up again, they told me bring it in for a 3rd time. No thank you!!! For what? So you can replace something else that doesn't need it and still not fix the problem??? No to the no, no. I'm good on that. Then, they told me they didn't replace the needed part bc they didn't want to test out the vehicle and then get stuck and have to tow it back to their shop. Like, this is your job. So you don't want to do the job and yet still get paid?? Ha! Not by me!! Waisted over $350 on repairs that didn't fix the problem. My car is at another shop getting fixed because they wouldn't do it. Worst service ever!!!

BKF

★★★★★

6 months ago

This guy is unbelievable, a bit of a unicorn. He always does his best to keep the cost down, and actually feels bad when it feels expensive to him. I've wrenched on my own vehicles my entire life because of incompetent mechanics, so I've been very relieved to find this shop. Their work on 2 separate vehicles has been flawless, and the price has been EXTREMELY reasonable.

Lee Askew

★★★★☆

a year ago

I have a 1932 Chrysler CI that needed help. Robbie and his mechanics did a great job of fixing everything on my list of 12 items including rewinding the original starter motor. This car has never run better in the 52 years I have owned it. Classic antique cars don't scare these guys! And a very fair price! Great job!

Emil Orth

★★★★★

Edited 5 years ago

Robby Irby at Memphis Auto Repair Service is a highly talented mechanic . He and his staff are expert in old and new automotive technology, and very affordable, reliable and trustworthy. He has performed excellent work on my 1979 CJ-7 Jeep. and I appreciate him and his fellow mechanics very much. Take whatever vehicle you have to him, he will take good care of you.

Brian Hall

★★★★★

a year ago

Was visiting from out of town and the a/c went out on my truck with temps around 100 degrees outside. Originally took my truck to a national chain shop in town and they said they couldn't fix it because they couldn't get the parts. My next call was to Memphis Auto based on the reviews and they did not disappoint. Said he could have the parts the next morning and to have it there when they opened. He got my a/c fixed quickly and at a reasonable price for the amount of work involved. Would highly recommend to anyone.

London

★★★★★

a year ago

The guys at the shop were super helpful and nice! I had been to several shops looking for help with my air with failed results. I was hot and frustrated. The owner of the shop told me that I come right on and he would have it looked at. When I arrived they did just that. They were very knowledgeable and professional. He gave me several options for the possible problem and was very straightforward. Luckily my fix was super simple and I didn’t have to have the system replaced or repaired, but if I did I know I would’ve been in good hands. I will definitely recommend this shop to anyone and I will be back in the future when I need my car serviced.

Cassandra Bolding

★★★★★

9 months ago

Provided great service. Had a difficult diagnosis, and they worked diligently to help. Owner took the time to explain his process and answered all my questions. I really appreciated the kind consideration in the way they do business.

Tim Stachowski

★★★★★

a month ago

Finding a good mechanic is tough, these guys are it. Honest and fast, no bs.

Jason Jones

★★★★★

2 years ago

Great Place! Fixed my problem quicker than I was originally expected. Price was affordable as well. Thanks so much!

David Hiltenbrand

★★★★★

a year ago

High quality work at a fair price. I was recommended to use Memphis Auto Repair for AC work by Harris Quon Auto. They replaced just about everything in my 1997 Toyota 4Runner's AC system: compressor, condenser, receiver/drier, expansion valve, belt. They let me source my own parts so I could get all OEM and now I'm good for the next couple decades. Robby was helpful, honest about costs and scheduling. Quick turn around the day I brought it in. I won't hesitate to use them again.

Miranda Smith

★★★★★

a year ago

Despite my tight schedule, they managed to fit me in and fix my car faster than expected. Appreciated the owner's transparency with pricing and the detailed breakdown of the work.

Sheliah Diana

★★★★★

3 years ago

Memphis Auto Repair is one of the most reliable and precise auto repair shops, in Memphis. My first encounter with this establishment transpired some four years ago, and I've been a loyal customer ever since. The owner Bobby and his son Robby exemplify great customer service. The mechanic's Cooper and Brain are Top Tier, A-One, and exceptionally knowledgeable in the field of car repair. I highly recommend Memphis Auto Repair for all your automobile repairs. Attention ladies no need to fear inflation of charges. This shop will not rip you off. Memphis Auto Repair Rocks!

Chelsea Taylor

★★★★★

4 years ago

Was needing a oil change. Firestone wouldn’t even look at my car because they heard a “knocking” in my engine. They recommended I bring it to a engine shop ASAP. Stopped by Memphis auto to see if they could help. Gentlemen there told me he doesn’t normally work on subarus (they’re a different animal) but was happy to take a look. I was really low on oil…it’s an older car with high mileage. Not only did he top off my oil, he talked me through the issue and what to look out for for future reference. Wonderful and honest. Customer service at its best. Can not recommend more.

Marie Spuryer

★★★★★

4 years ago

These guys are the best! I had done some work on my car after it broke down on me. I had to replace my fuel pump but after doing so we couldn't figure out why it wouldn't crank. I took it to Bobby and come to find out it was as simple as a sensor not being plugged back up. They double checked it by letting it sit overnight to make sure it would crank again on the next day. It did and Mr Bobby called me and told me to come get my car and he charged me absolutely nothing. I'll always use Memphis Auto Repair because they are honest and very reasonable on price they could have charged me at least a little something but they didn't. Thanks again!

Ali Rohrbacher

★★★★★

10 years ago

My dad has been taking cars here since I can remember, and now as an adult I bring mine here too. They do high quality work. I have never been dissatisfied, or had any problems with these guys at all. I would recommend them to anyone who wants to get their car fixed correctly, on the first try, with no BS!

Duriel Golden

★★★★★

4 years ago

Strongly recommend...functional & good quality service! Got me back on road in about 1hr when A/C went out while I was passing thru TN (moving family across country for military) in 95-100 degree summer temp. Even though service queue was full, Robbie personally helped me on the spot. Diagnosed & repaired me enough to continue road trip; and also educated me so I could better troubleshoot future issues myself. The shops Google reviews were the main reason I called ahead and came thru, and I'm sure glad I did (thanks!).

Margaret Mahoney

★★★★★

8 years ago

Shout out to the folks at Memphis Auto Repair. I had a hefty amount of work done on my truck back in September of 2017. Returned today for new brakes and a few other things. I really appreciate their attention to detail and excellent service. I will be taking a trip in an older vehicle and feel quite confident that I will be safe on the road with their quality work. Very courteous as well. Thanks!