Merced Smog Center

Glenn Hill

★★★★★

2 years ago

This was my first time visiting this business. I was very pleased that it didn't take very long. As a matter of fact, I was very shocked how quickly the car was smoged. I didn't make an appointment. I came in early, and I was out just as quick. And the price was not too bad, $60 cash price. They charge a fee for credit card. I will bring all of my vehicles to get a smog check in the future. Gre service, nice people, clean shop.

Jesus

★★★★☆

a year ago

Good service, I have been a client for years. I am docking one star for the drop in customer service (talking about many years time). Last time I went, my vehicle passed emissions and had no codes. They ended up failing my smog because the bulb on my check engine light was burnt out, while also charging full price. Note that a smog technician would have noticed this as soon as they turned the key. Should that have happened a few years ago, they would have told me to fix the bulb and then bring it back to smog it, which they would charge me at that point. I mention this because I saw that level of customer service a few times from this place. I used to see the workers tell clients to go drive the car more miles and bring it back, without charging them. This was because the vehicle had not completed the IM readiness monitors, which needs enough data obtained through driving. That was an outstanding level of customer service that I have not seen much. Maybe I just have high standards for customer service. I still recommend these guys overall.

Big Boy

★☆☆☆☆

a year ago

This is a crooked shop. Keep going past this business. The absolute worst smog center on the planet. They trick you right up front and have no business ethics whatsoever. I disputed the transaction and prevailed due to the unexpected trickery. SERVICES not provided. I had a long talk with them on scene and their position is that they should not ever disclose to the customer upfront that the car will not be checked for codes prior to testing. They further stand on the principle that they should never tell the customer up front that since they aren’t pre-checking and that if smog fails you’ll be charged anyhow. What kinda BS is this? They have the option of telling you up front if it fails you pay anyway but REFUSE to do so?? Whatttt??? Most people would still pay but some will be pissed off by not being disclosed properly and fairly. They are sharks I’ll be filing complaints with the BAR and CA consumer protection as well

Darcy Faegre

★★★★★

9 months ago

This place was crazy, fast and reasonably priced. I don't have much of anything else to say about it because they delivered what they said at the price they quoted

Alltek

★★★★★

5 years ago

Quick and Easy!!! First come first serve. Only waited 15 mins because their was a lot of people waiting. Give them your DMV Papers, write down ur phone number, and sign. Then wait 10 mins for smog check, pay $58 (depending on year, mine was 2011), receive paper, go back to DMV (no waiting), and BOOM, done ✅

Lori Okerstrom

★★★★★

6 months ago

Took less then 15 mins. Very friendly staff. The facility was clean and inviting.

Guy Spangenberg

★★★★★

8 years ago

Driving up north on a trip and realized my tag was due. I was in and out in less than 10 minutes! Reasonably priced and quick and very courteous. I highly recommend this shop!

Dudley Pang

★★★★★

5 years ago

Never ever had a faster smog check done. 5 mins tops. Quick and courteous service. Loved it!.

Salvino Amaya

★★★★★

11 months ago

I like to say that the staff has been very professional the two young ladies who help me understood the situation by doing 15 warm-ups and driving 200 miles there were specific and what was going on. They understood how frustrated I was and they still kept their professionalism. I was glad that they were understanding and always kept me smiling and laughing; They were also able to assist me with getting my tags; I fully recommend their service; And could give them 10 stars as the business deserves it. I left with a smile, and I laughed and thanked them for their hospitality.

John Doe

★☆☆☆☆

7 months ago

This used to be a good business. I have been a customer for 11 years but not anymore. This shop charges 81.75 dollars for a smog test, and 41.75 to retest for 96-99 vehicles. What that money won't buy you is their smog technicians informing a customer that their vehicle's I/M (Inspection/Maintenance) monitors are not set before conducting an official smog test because a vehicle with unset monitors will likely fail the smog check, a reputable business makes a habit of informing the customers of this whoch allows the customer to address the issue before wasting time and money on a failed test. The smog technicians can easily see that information before the official test is conducted using a hand held obd2 code reader. They have a 41.75 dollar retest motive not to and who is to say they won't reset the monitors themselves? Just saying

Jared Hines

★★★★★

3 months ago

Quick service, good prices, and walk-ins are welcome. I was paying for the smog check within 30 minutes of my arrival and there were customers in line ahead of me.

Christian Santillan

★★★★★

3 months ago

I always get my smog certificate from Merced Smog Center, located at 16th st and R st in Merced. Friendly and professional, you can even pay and get your tags instantly and save a trip to the DMV... great place, I recommend you get there early to get your certificate.

Mireya Rodriguez

★★★★★

6 years ago

I had a great super quick experience getting my smog check yesterday at Merced Smog! Everyone was so incredibly friendly! When I called Emily answered and told me everything I needed over the phone. I walked in and Lily, Emily and Yanely greeted me in such a welcoming and friendly manner with a smile on their face😊 I gave them my DMV smog registration notice and they took my keys and I signed the necessary paperwork. They started working on it and it was less than 10 min! My goodness!!!😱 They were so Fast!! They parked the car right outside the door for me facing the street so I can drive off💕 that's so thoughtful! Pedro hands me my keys and told me it was ready with such a friendly smile! Martin had just walked in and we had a friendly conversation! I'm blown away by their customer service!👏👏 the restroom was clean there is no changing table..but I don't see the need when getting in and out so quick! The whole waiting area is clean and has a place with some toys for kids while you wait. There's also snacks available for purchase. There's a T.V. you can watch too! Fantastic work and customer service Merced Smog Center!🎉🙌👏👏👏👏

Jala mela

★★★★★

Edited 2 months ago

Excellent employees. Superior customer service.

Emmanuel Valencia

★☆☆☆☆

a month ago

Terrible place. Don't take your vehicle here. They didn't pass my vehicle they said my O2 sensors needed to be replaced. I replaced both of them. Come to find out both of the sensors were fine and it was a whole other part that needed to be fixed. Please stay away!!!

Alexander Watson

★★★★★

a year ago

I think this is a nice place to get smog checked at. It was a fast and easy process- probably around 15-20 minutes of wait time. They also applied $10 coupon which is nice. I know it’s random but I really appreciate the fact that they have closed captioning on the TV. I am Deaf, I rely on subtitles for reading and it is nice to keep entertained a bit while I was waiting for smog check. Thank you whoever inspected my car. :) *It was passed

Trinity Sutherland

★★★★★

5 months ago

$60 w/ coupon and less than 15 minutes. Very friendly staff. Highly recommend.