mercedes auto center

Jerac

★★★★★

a year ago

Excellent service! I recommend them 100%; they've been servicing my Mercedes A-Class cars for several years! And never I had problems with nothing.

Kristin Lerner

★☆☆☆☆

a year ago

I brought my Mercedes C300 here to have the front drive shaft replaced end of June 2024. Mercedes Auto Center totaled my Mercedes due to their negligence during a storm while it was in their care. The sea water rose too high where they had my car parked and effectively flooded my car. What made it worse is that they waited until I had paid the full bill and handed me the keys before telling me it had flooded and claiming they wouldn't be involved with fixing it- that I would need to handle that myself. My entire electrical system was fried. My insurance deemed the car completely totaled. Following this, Mercedes Auto Center proceeded to lie to both my bank and insurance trying to claim it was due to a faulty sunroof and that I hadn't wanted it fixed. Thankfully my insurance had full proof that it was salt water that had caused the damage from the ground up and there was no issues with my sunroof. Please reconsider before using this Auto Center for your Mercedes- I have never received such terrible customer service from a business.

Alexander Ferzan

★★★★★

a year ago

Michelle has worked on all of my cars, 3 of which are Mercedes Benz. He's truly the Benz-whisperer. He's also super nice, as is his wife and crew, always super communicative and friendly. He's about as obsessed as one can get, and that's what you want in a speciality shop without a doubt.

Tehany Decena

★★★★★

6 months ago

The service was on time and professional. They went above and beyond by washing my car. I’m thankful and will go again .

Taleshia Wright

★★★★★

a month ago

Upfront pricing and straight to the point, fast service, most definitely will be returning.

Terrence Edwards

★★★★★

a month ago

Amazing experience everytime I come here. Have been coming here for 6 years and counting Would recommend !

Jacob

★★★★★

8 months ago

I took my Benz C300 here for it’s routine Service B. They were also able to fix a technical issue for a literal fraction of what the dealership wanted to charge. Yasmine was super sweet, as was the owner Michael who’s been working on European cars for 60+ years. Always refreshing to find old-school, honest businesses like this who are driven by passion rather than merely viewing customers as dollar signs. If you own a Mercedes or any other European car, don’t hesitate to let these guys take care of its specialized needs.

Galaxy Limo GLS

★★★★★

2 months ago

Great service! Honest and professional service. Yasmine is a an excellent service advisor Thank you!

Karyn Todd

★★★★★

11 months ago

I’ve been bringing my S5 50 here for a little over a year. The dealership could not figure out problems and these people they did. I love Michelle. She is so knowledgeable and honest and goes out of her way to give you a good customer experience and make you feel safe, leaving your car there. They let you know the fees upfront and they have three adorable schnauzers.. !! Finally the engine and emergency brake is working… fast service too

Sarah Perdomo (Sarah and Jordi)

★★★★★

a month ago

I have been taking my Mercedes GLC 300 to this shop for fixes and they have always been able to fix my issues and have given me a much better price than the Mercedes dealer. I highly recommend it

juniar cobraa

★★★★★

2 weeks ago

Very reliable auto center. The team is friendly, professional, and they always deliver high-quality work.

Lindell Bekye

★☆☆☆☆

2 months ago

This place is a joke. I asked for a diagnostic check + oil change, they charged me for both and didn’t do the diagnostic. Shortly after my check engine light came back on because they never did the diagnostic in the first place. Wasn’t even willing to make it right by the customer. Charged me $400 and still skimmed the job. Take your car elsewhere

jono joni

★★★★★

2 weeks ago

Great customer service and fast repair. My car runs perfectly after visiting Mercedes Auto Center.

ilany riv

★★★★★

3 weeks ago

This place is great, trustworthy and reliable!! The customer service is great as well. I would recommend to all my friends and family.

Erika Melissa Durán Murillo

★★★★★

2 months ago

I had a great experience at this  repair shop. The team was professional, knowledgeable, and clearly experienced with European vehicles. They took the time to explain the repairs, provided honest recommendations, and completed the work on time.

judicia Juarez

★☆☆☆☆

2 months ago

Do not recommend the lady in the front is terrible at customer service did not diagnose my car properly the never answer the phone they don’t take accountability for their actions JBS European auto center is very good for Mercedes cars. they’re on Bird Road. The attention they give you there the service is unbeatable

GREGORY ZIEVINGER

★★★★★

a month ago

I wholeheartedly recommend their service for your Mercedes-Benz. From the moment you arrive, the experience reflects the same standard of excellence the brand represents. What impressed me most was the level of communication refined, proactive, and consistent. They provide timely updates throughout the entire service process, ensuring complete transparency and peace of mind. The pricing is fair and aligned with the quality of workmanship delivered. Most notably, their approach to customer care stands out: solutions-oriented, accommodating, and always willing to go the extra mile. The answer is never simply “no,” but rather, “let us take care of it.” A truly elevated service experience professional, attentive, and worthy of the 5 star.