About Business
Residents of Cary, NC, Cary have long trusted Modern Service for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 5.0/5 rating with 179 reviews. Throughout Cary, and particularly in Cary, NC, Modern Service is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Modern Service for any Car Repair inquiries or to schedule a visit to their Cary, NC facility.
Google Reviews
Imari Colón
★★★★★
4 years ago
I've driven the same car for 20 years and I love it dearly. My father has taken care of it for most of my life but the time for me to start being responsible for it eventually came. Trying to find a good mechanic is a nerve-wracking ordeal with all the horror stories about getting taken advantage of and milked for money. Modern Service has great reviews so I decided to give them a try and I am so happy I did. Their prices are incredibly fair, they have always helped me find the most cost efficient way while still giving quality service, and they always take the time to check up on my car when needed no matter how busy they are. They've have taken good care of my little car (and my husband's jeep) for the past couple of years and I am continually grateful to them, as well as happy to have a relationship with a team of mechanics I can trust.
Jackson Sager
★★★★★
5 months ago
Very friendly mechanics, quick service, and reasonable prices.
Julian Johnson
★★★★★
a year ago
I highly recommend Modern Service. I’ve been taking my cars there for about 7 years. They provide high quality customer service and high quality mechanical work. They are the best around. I used to live closer to their location but now drive an hour to them because I prefer not to go anywhere else. In addition, even while living out of state for two years, I drove back to North Carolina whenever I needed anything done with my cars.
Marcin Szkudlarek
★★★★★
a year ago
They are honest and trustworthy. I really appreciate the work this shop has been doing over the years. Today, they replaced a valve cover gasket for a quarter of the price quoted by the dealership.
Bonnie McDonough
★★★★★
2 years ago
My experience was above and beyond any automotive experience, including dealers. I was in an out of town situation with an issue that I didn’t know if it would be ready in time for me to drive home! They were above and beyond helpful and got the repair done in perfect timing! I can’t tell you how kind, polite, efficient and experienced the whole situation was! Many thanks to David and Will and look forward to having them service my car regularly when I move to Cary in six months!
Gina Raines
★★★★★
a year ago
My family returned from a week trip to the Cary Amtrak station to find a flat tire on our car. We changed it to the spare and searched google for the closest station to get it repaired since we live 160 miles away. They got us in right away, plugged the nail hole in the tire and had us back on the road in 30 minutes but the most amazing part is that they didn’t charge us for the service. Just told us to get home safely. What a blessing!!
Midori Marie
★★★★★
a year ago
We’ve been bringing multiple cars here for over a decade and they’re the only place I trust. Recently my car has been slowing down and Modern Service has always helped fix the problems when other places couldn’t even diagnose it. I never feel like they’re trying to get more money out of us either. Will has always taken the time to explain things thoroughly and help me come up with a course of action. Never had a bad experience here.
Jason Cooper
★★★★★
a year ago
These gentlemen here are the real deal. They fixed an issue that another shop screwed up and had me back rolling in a couple days. They also gave me a reasonable quote on some additional work I needed done that was technical and my car is running perfectly after repairs were completed. Look no further for an experienced, trustworthy shop.
Isaac Malave
★★★★★
a year ago
By far the best and most honest service you're gonna get in the area, with competitive rates. Have been going to them for most of my car maintenance and repair needs for a good while and they have never steered me wrong. You'd be well taken care of with this crew.
Bob Brescia
★★★★★
10 months ago
Words cannot fully describe how WONDERFUL the folks @ Modern Service have been to us. We brought them our SUV and they were not only able to fix the main problem (fuel pump), but found an underlying issue that was actually causing the fuel pump to fail in the first place. After all this, they did not charge us extra for fixing the secondary issue as I know that it wasn't a quick or inexpensive fix. Definitely have earned all our future business!
Audrey H
★★★★★
a year ago
Modern Service has been such a relief to find; I am no longer dreading when my car needs servicing! They gave a second opinion on a repair suggested by a dealership and let me know that the repair was totally unnecessary, saving me $900. They're communicative, efficient, and clear when talking about the car repairs. I cannot recommend them enough!
Fred J DiMaria
★★★★★
Edited 2 years ago
If you are looking for a great place to repair your car Modern Service is # 1 in my book ! They were recommended by Steven at Cary Autobody also # 1 in my book who was recommended by Matt Stark at the detail center at Bunkey’s Car wash on High House rd in Cary # 1 in my book ! The mechanic’s at Modern service are the nicest and most professional men I have ever meet ! David the owner amazing ! Will is so cool I don’t know how he does it amazing ! Tyler is so cool I don’t know how he does it too ! I asked David if I could borrow a hammer for the day and returned it the next day because I didn’t have one don’t ask ! It pays to do business in a small town and support local businesses! Also I will not be going back to Ford because they can take care of everything I need State inspection , oil changes , and I need some others done that they can do for me ! KUDOS TO ALL OF YOU MEN ! God Bless y’all !
Jimmy Tapafini
★★★★★
a month ago
Bought in my Sebring for repairs, they did a great job, they went above and beyond, I'm happy I found this place
Russ Linville
★★★★★
2 months ago
First time customer. Came here off a referral. Will and Jeremy are AWESOME!! I'll be back! Honest and trustworthy!
Mike Uhl
★★★★★
5 months ago
I have been taking my Jeep Wrangler to these guys for years. They are fast, friendly, competent, and reasonably price. I can want for nothing more!
Michael Pierce
★★★★★
2 months ago
The team here do a great job, are friendly, and reasonably priced. From basic oil changes to engine repairs, they get it done.
Rashmin P
★★★★★
5 months ago
Came here couple months back to see if they'll install customer-supplied parts as I prefer certain brands vs local store-brand parts. Unfortunately, they don't, but ended up getting a quote for how much it would be to replace wheel bearing with their parts. It was actually a reasonable quote given the effort involved. If I didn't have the parts already, I would've gone ahead for the repair with them. I didn't get his name, but the gentleman at the desk was polite. I'll likely stop by and get quote on any repairs in the future. Still wish they took customer-supplied parts though, even with no warranty :)
Mike Atkinson
★★★★★
5 months ago
We bring both our cars here and have had great experiences every time. What stands out most is their honesty. I never feel like I'm being upsold or overcharged. In auto repair, trust is everything, and this shop has earned mine. Highly recommend, though selfishly, I hope they don’t get too popular.
jessie jellicorse
★★★★★
a month ago
Our go-to mechanic for years. Will, David, and the crew have proven to be the most trustworthy and honest mechanics I’ve ever worked with. Zero sliminess, upselling, or patronizing communication. They’re efficient, affordable, and always take the time to patiently explain our car’s needs and inner workings.
Jane Doe
★★★★★
2 months ago
Very please with my drop-off appointment. I went in with warning lights that needed to be addressed and the shop called me with a clear game plan. My concern was identified, the part was in stock and ready for tomorrow, and the repair cost was very reasonable. Based on the excellent communication, I knew right away this was the shop I wanted to continue with for the repairs — no hesitation. Will has great communication skills, and they’ve easily earned my business. I was recommended this local shop by a coworker, and I will definitely continue to recommend it as well. Thank you, Modern Service!
