MOTORWORKS BY DALLAS

RP Cool King

★★★★★

6 months ago

Dallas is the best I bring my wife’s BMW there all time. They always know just what to do and at a great price.

Emily Vinti

★☆☆☆☆

Edited 9 months ago

Would not give a ballpark when we called to ask how much to replace a rear end. I understand things can change, I just wanted a ballpark figure. Also communication was terrible. You pay premium price and get your BMW back with globs of grease all over the tires. Rear end was completed but called and said it’s making a noise when you accelerate sometimes, if you pay an additional $800 added to the $3000 we can make The noise stop. It wasn’t making a noise to begin with. Unsatisfactory in my opinion. Should’ve gone somewhere else To add to your response we did have a quote from another place for $1500 w/o warranty. So we decided to pay $3500 with warranty. And of course it had to be pushed in, the rear end went out. Your shop was right by the rear drive shaft they couldn’t see the lines hanging. Mr. Vinti researched the part after your told him you wanted $800 to repair. After researching part that he was told about, he could get for under $100. We did need the car for the weekend after the car was there from the 13th to 23rd. 10days. Your shop recommended an alignment as well and it has a slight pull to the right which it didn’t have preciously

Pierre Bertrand

★★★★★

a year ago

Dallas and his son Trey are the absolute best and I would not trust or rely on anyone else to work on my vehicles. I have been taking all of my vehicles to Motorworks for years now and I have NEVER been disappointed. They are honest, fair, and extremely customer oriented. I take personal pride in ensuring that all of my vehicles are well maintained and Dallas & Trey help me tremendously in that endeavor as they go above & beyond to ensure customer satisfaction. I will continue to take my vehicles to them for repairs for many years to come. Please don’t change what you are doing b/c your business is what right looks like. Well done!

Eugenie Martin

★★★★★

a year ago

I am taking the time to give this review because Motorworks by Dallas deserves it! They are absolutely the best. They have great service, top notch experience, and fair pricing for their work. They will work diligently to get your car back to you quickly, and they stand by all that they do. I wouldn’t bring my high performance car to anyone else!

William Jarvis

★★★★★

5 months ago

They can fix what others can't and i've never met more patient people.

Higinio Covarrubias

★★★★★

a year ago

Had a sevice package done on my Audi Q7, dropped off in the morning and picked up in the afternoon. Dallas was friendly and called w an update mid morning. He recommended some other work which I will schedule soon, overall happy w this shop.

terri soullier

★★★★★

a year ago

I live on the Southshore and happily drive across the lake to have my MB GLE serviced. I have had tire issues on a 3 year old car with very low mileage (mainly in Jefferson Parish and not the streets of Orleans) which do not make sense. Trey and Dallas are very professional and knowledgeable, they provide good advice with reasonable prices. I highly recommend them to anyone in the metropolitan area looking for good people and great service.

Hailie Scharfenstein

★☆☆☆☆

a year ago

I'm about a year overdue for this one star review, but still bothered by my experience so better late than never. I brought my 2019 X5 BMW to Motorworks by Dallas for a lagging start issue. I made an appointment on a Tuesday- by Thursday I still had not heard anything from them. I gave them a call mid morning and they said they had not had time to look at the vehicle. I told them that was fine but that I was coming to pick it up because I was leaving to go out of town Friday. MAGICALLY when I arrived at 3 pm they had spent "hours" attempting to diagnose the issue. He charged me $260 and COULD NOT PROVIDE ME with a solution. He (the owner) made sure to let me know his machine to diagnose cost him 11k. How unprofessional. I am a business owner, I do not go around explaining the cost of my business operations to customers. Seemed like a guilty conscious to me. Anyways, I still had the issue. I ended up calling Christian Brothers who came and PICKED UP my vehicle, charged me $90 for a diagnosis and PROVIDED me with a diagnosis, UNLIKE Dallas. I am flabbergasted by the high rating of this place. I DO NOT recommend taking your vehicle here. Untrustworthy, unprofessional, scamming owner.

Alaina Meynard

★★★★★

Edited 9 months ago

This small family owned business has taken care of all 3 of my vehicles over the years. They are very trustworthy and have their customers' best interests at heart. They will work to get you the best pricing that they're capable of and explain things in a way you can understand. While they are small and have a lot to manage, they work tirelessly to serve their customers. ❤️

Roy Reimonenq jr

★★★★★

a year ago

My overall experience was outstanding. Mr. Dallas and his son are very informative and provide excellent services. They offer the same quality of service one would receive from a luxury dealership.

John Nitsche

★★★★★

a year ago

My maintenance service was promptly performed and well done. Dallas and Trey were polite, knowledgeable, and informative. They appear to enjoy what they do. I plan to return again on a regular basis.

danielle st. pierre

★★★★★

11 months ago

Dallas provides friendly and quality service. I will always to his shop for all my Mercedes needs!

Leo Louis

★★★★★

8 years ago

Dallas and Trey are knowledgeable, well equipped, honest and fair. Excellent experience in servicing my 2017 C63. Great shop for regular maintenance or repair work. The manufacturer recommends changing the rear differential oil after a few thousand miles on my model and Motor Works By Dallas is the place to go for professional service and savings. Thanks guys for a job well done at a fair price.

Penny Marshall

★★★★★

2 years ago

Trey and his staff did an excellent job with the front end alignment on my 2021 Mini Cooper S. They offer quick, dependable service and knowledgeable advice for the continued maintenance on my particular car.

Rohan Singh Gangar

★★★★★

2 years ago

Dallas and his son have been super helpful with the remote purchase of my vehicle. I’m in Dallas, TX ironically, while they did PPI and gave me an unbiased opinion on the vehicle in LA.

Gerry de gruiter

★★★★★

Edited 6 years ago

Super honest and reliable mechanic shop specializing in German cars...owner Dallas worked for MB for over 2 decades....regardless of the problems your German car might have they can diagnose and fix it! Picked up my 2005 SL500 she is a cream puff but needed attention on major known weak points....transmission not shifting ties into safe mode, trunk and doorocks not working, ac comes on and goes off, when you step on it engine bugged down....they diagnosed and repaired all and everything works like a new car.....I'm so ecstatic with their work I brought them my other Benz.

Virginia Callais

★★★★★

6 years ago

I just inherited my dad’s 20 year old BMW and it needs some work, needless to say, but it’s still drivable and in overall great condition. These guys are friendly and professional and will I will definitely be keeping them around!