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About Business
Residents of Sterling Heights, MI, Sterling Heights have long trusted NAPA Auto Parts for their expert Car Repair needs. Whether you need assistance with Auto parts store, Auto parts market, Car accessories store or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 3.7/5 rating with 17 reviews. Throughout Sterling Heights, and particularly in Sterling Heights, MI, NAPA Auto Parts is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact NAPA Auto Parts for any Car Repair inquiries or to schedule a visit to their Sterling Heights, MI facility.
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Google Reviews
Dmitriy Feldman
★☆☆☆☆ Ordered a battery for a classic car on 12/20. Was told it would be ready for pickup on 12/22. Weeks went by with no update, so I called the store twice. On my last call (1/8), I was told they’d check with HQ and call me back the next day. Never heard back. Instead, three days later I get an email saying my order was canceled. That’s it. No call, no explanation, nothing. If the part couldn’t be sourced, fine - just say that. But don’t promise follow-ups and then silently cancel the order. Pretty frustrating experience.
Todd Edwards
★★★★★ I picked up a maxi awning for my truck. John was awesome. He went above and beyond to help me out. I will be going there more often and I would encourage others to try them out.
Toni VanLuven
★☆☆☆☆ I had called for details regarding a 30+ yr. old car. I asked a question due to previous information that I had gathered, and the patronizing tone of the individual answering the phone was less than desired. Upon realizing that my original question created more questions than answers and didnt convey the initial message, any attempt to rephrase the question (as her responses led me to belive that I may not have asked the question in the right way) I was cut off, dismissed, and treated like an underground citizen....I had NAPA sponsor my little league team, so I have ALWAYS been partial 2 giving my business 2 this company as they supported the community its, but I will NOT go here any longer due to the lack of BASIC respect for people. I have used NAPA for over 27 years to fix my 5+ cars...NO MORE GOOD DAY! #choosebetteremployees #whenthecompanycaresforNONEunlessiteffectsthebottomline
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