Napleton Audi of Naperville Service

Samir Khan

★★★☆☆

6 years ago

Pretty good service. Polite representatives

Al al

★★★★★

3 years ago

great customer service ..... Kameloi ssa

Diane Wynarczyk

★★★★★

4 years ago

Really great service, never a bad experience...

kawika Kavika

★★★★★

6 years ago

Excellent as usual!Robyn Borchert was PROFESSIONAL!! THANKS

Dimitris Kapsis

★★★★☆

6 years ago

Great customer service, service pricing is a little high.

Rohan

★★★★★

6 years ago

Great people & super helpful, give free washes and are quick to assist.

Steve Reif

★☆☆☆☆

6 years ago

This place is the absolute worst. Their customer service sucks. No urgency to do nothing. Stand around playing on their phones drinking coffee as customers wait. Discusting to say the least!!

Roger Dorio

★☆☆☆☆

6 years ago

Walked into showroom at 9:05 am looking to purchase. Place was dead, no customers except me and not one sales person ever approached me. Walked out at 9:20.

Sandi Simos

★★☆☆☆

2 years ago

I wish Continental Audi would repurchase this business. The level of customer service and quality of the actual service have dropped precipitously.

Linda Caliendo

★★★★★

4 years ago

Have always had my Audis serviced here. Had my 2006 A3 last for 15 years, and I credit the great service with Continental. Now will keep coming back with my new A3 at Napleton hoping for the same result.

TheLoneWolf

★★★★★

3 years ago

-My experience was better when it was "Continental Audi", the fresh baked cookies and snacks and soda in waiting area. All that is gone now since it changed to "Napleton Audi", but overall service staff is good. Special thanks to Kyle and Keith.

Prasad Krishnappa

★★★★★

3 years ago

Thank you to Kyle Clairmont and Paul, and Brian (Service Manager). Had recently bought a car that had a small chip on the windshield. Sales (Tyler Haines) had mentioned that service would take care of the chip. Dropped of car and was offered a loaner. Found out they were not able to repair the chip. Kyle worked with Brian and offered the whole windshield to be replaced at no cost. Very customer oriented and great service. Thank you Kyle, Paul, Tyler, and Brian!!

Joe Carlson

★★★★★

2 years ago

I just bought my Q5 there from RJ who was incredible and extremely easy to work with. I got a phenomenal deal from him and didn't feel like I was being greased over during the sales process which made it really enjoyable. RJ made sure we got it done and I walked out of store with my car that day. He made sure they were flexible enough to help us get it purchased and financed quickly and easily. 10/10 would recommend

Mike Armalis

★★★★★

a year ago

Called to schedule a recap with Josie and she was super helpful. Came in and met with Robin to get the repair done. Car was supposed to be ready on a Friday but was ready the next day. Super fast service and Josie and Robin were the best! Highly recommend the service department!