New England Automotive

Chuong Sullivan

★★★★★

2 months ago

We had AAA tow our vehicle here and unfortunately it wasn’t worth getting it repaired. They were very nice and let us leave the car in their lot for a few days while we figured out a tow. We will definitely use them for mechanical services in the future as their customer service was outstanding!

Sean Flynn

★★★★★

5 months ago

This was my first time working with Ken and his garage following a breakdown of our car. Ken was terrific - very communicative and took the time to walk thru options for the repairs. Importantly he delivered the work we discussed on time and at a fair price. I highly recommend New England Automotive

Jenna Robinson

★★★★★

5 months ago

Needed a new front subframe and coolant pipes for my 16’ legacy. Price was fair and communication excellent. This was my first time using them, but it definitely won’t be my last. Love that car and am not ready to give to up. Thank you for your work to keep it going. Special shout out to Jeff and James for answering my many questions too!

Troy Roma

★★★★★

3 months ago

My son goes to school in Burlington, but we live in Maine. On his trip back to school from time off, his car broke down. I had it towed to New England Automotive and they were able to get to it pretty quickly. There were some expensive repairs, but they needed to get done. I am extremely satisfied with the speed of the repairs, and the staff were very helpful. Thank you guys for your help.

rfitzsimmonsLIG

★★★★★

4 months ago

Best mechanic shop I’ve ever been to. Not only were the guys communicative, but genuinely seemed like good, honest people. Their online inspection report was the more helpful than any other shop I’ve been to. Exceptional service and transparency. Will be going back for years to come.

Kevin Figueroa

★★★★★

5 months ago

The guys at NEA are simply solid. The work’s done right and fixed usually the day of your appointment. They’ve never backed away from any type of repairs, even on my 1993 Toyota! Timely updates & fair pricing. What more can you ask from your mechanic?

Elizabeth Thompson

★★★★★

4 months ago

The team at New England Automotive are very professional and courteous, and get the work done quickly and competently. As a new resident of Vermont, it feels good to find an honest, trustworthy place to get my vehicle taken care of.

Jeremy Berube

★★★★★

7 months ago

First time going to this shop. Making the appointment was easy. Communication was great. Prices were reasonable. And they gave honest feedback on what did and didn't need to be done. Finding an honest place to bring your vehicle can be a challenge but these guys seem great!

Nina Jaffe

★★★★★

5 months ago

New England Automotive made it easy for me to schedule my undercoating service. Well-organized, clear instructions. Personable and professional. Highly recommend.

Maddie Cann

★★★★★

4 months ago

As a young woman who doesn’t know anything about car maintenance, I had such a great experience here! Staff was extremely friendly and explained services I may need without pressuring me to agree to anything whatsoever. Great prices too!

Jason Lawrence

★★★★★

a month ago

Starting coming here when I moved up to Burlington because I saw the reviews were very good. Listen to them! This place has amazing customer service and are very honest and fair with pricing, they even showed me what was wrong and immediately found the tricky “noise” which I couldn't believe.

Paul Studley

★★★★★

6 months ago

We had multiple things that needed to be addressed on. a 2005 Camry that is our son’s car while he is away at school. It’s important to note that we are from Seattle, WA. The work Included, front control arms, rear bumper bar replacement, valve gasket and sorted other small items. Every person we talked with at New England Auto was professional, empathetic and always positive. The work was done as quickly as possible, considering ordering parts, and very thorough. They were always responsive and presented options. I would highly recommend this shop to anyone in VT.

Eric Seel

★★★★★

6 months ago

The place I trust to service the cars the people I love drive. We have gotten to know the staff and buisness over many years and they are my go to for all things automotive. They give it to you strait and are more than willing to spend the time make sure the service works for your schedual and budget.

Christine Hier

★★★★★

a month ago

ALWAYS have excellent service from mechanics and from customer service. Best auto place I’ve used in my decades of living!

stephan halbedl

★★★★★

a year ago

Keeping up the five start legacy because it’s truly deserved. I moved from out of town and needed a lean error code on my 2002 Subaru addressed. They root caused the issues and had practical proposal to move forward. Pricing is fair and honest. Communication also solid. Very polite welcoming people as well.

Kyle Jablonski

★★★★★

5 months ago

I have been going to New England Auto for more than a decade. I highly recommend them. Honest people and they do fantastic work.

Tim Moore

★★★★★

9 months ago

I’ve brought my car to New England Automotive on several occasions and have always had a great experience. The first time I went, a dealership had told me I needed a new transmission, but their team gave me an honest second opinion and said it wasn't necessary. They’re reliable, communicate clearly, and are always quick and upfront about what’s necessary and not. Highly recommend for trustworthy service!