About Business
Conveniently located in Ann Arbor, MI, NEW ROADS GARAGE has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, making them a top-choice Car Repair specialist in Ann Arbor. Backed by 8 satisfied customers, they currently hold a prestigious 5.0/5 star status on our platform. They take pride in serving the diverse needs of Ann Arbor, MI residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, NEW ROADS GARAGE is the go-to destination for quality and service in Ann Arbor, MI.
Google Reviews
Jade Mosquera
★★★★★
2 months ago
As a woman who has been dealt with a lot of auto repair shops, I can confidently say that this is a great place to go to. A lot of people try to talk their way into getting more money from you (especially women) but they were so friendly and transparent. Sam was the person who helped me the most. He was extremely patient and accommodating with me. This is the best service I’ve experienced here im Ann Arbor and I’m grateful to have found this location. I will be taking any and all services to them. Big thank you to Sam and everyone who fixed my car!
Matthew McCready
★★★★★
4 months ago
I have had our GMC Yukon serviced at New Roads Garage a few times now. They have always been super helpful. Fast, friendly service and Sam is great. They have been especially helpful working with our warranty company, coordinating with them and making sure services are covered. You won’t get the run around at this shop. I think we have found our new service location for all our vehicles.
Rod Williams Sr
★★★★★
3 months ago
Dropped my F-150 off at a new garage called New roads garage to replace ignition coils and spark plugs for $350 only needed one coil and spark plug replace but I'm going to have all six replaced. Sam is the mechanic there. Update my review after I pick it up,
Sal Campo
★★★★★
3 months ago
First time here for any car repairs. Sam treated us nicely, was very professional, thorough and honest providing information on issues with our car. (Engine and transmission mount replacement, firewall insulation pulled out onto engine by some animal) We will definitely return in the future if needed and highly recommend New Roads Garage.
Allie Sprout
★★★★★
2 months ago
So far no complaints just had a pump changed and Sam was very thorough and communicated well with photos of his findings. Was able to quote fixing another problem we suspected it had and he was able to confirm. Definitely recommend this place if you need work, hes also very professional and friendly to work with and he took the time to break down what was going on in a way I'd understand
Martin Faber
★★★★★
4 months ago
My experience at New Roads Garage was excellent! They fixed several issues on my Chrysler 300C and did it in a timely fashion. The staff was polite, helpful and respectful of my time. I highly recommend having your car serviced there!
Gautam Sule
★★★★★
5 months ago
Had an overhaul of my A/C and heating system done (along with the usual oil change)—so far everything has been good. The price they (Sam) quoted me was very reasonable. The job was done taking my schedule into account. I will definitely be returning to this place for further services.
China Whitehead
★★★★★
3 weeks ago
Very nice guys and i like the way they have the service set up. Sam texted me every step of the way so i knew what was going On. 10 out of 10 would definitely recommend them.
Alex and Jessica Baril
★★★★★
2 months ago
This the the auto repair shop you have been looking for. They don't rip you off, they get you in and out quick, and they treat you like a valued customer who they would like to help again in the future. Call Sam (head mechanic) and see for yourself. 10 out of 10 would recommend to family, friends, and even enemies.
Annemarie Palincsar
★★★★★
6 months ago
I have had service at New Roads three times and each time I have been extremely pleased. One visit was for routine maintenance, a second was for trouble shooting, and the third was for the repair following the trouble shooting,. In each case, I have been impressed with the responsiveness of Sam and his crew. The repairs have been done effectively and efficiently. Sam stays in touch as your car is being serviced and is true to his word with respect to the time the work will take and the costs as well. I never feel as though the business is trying to increase the. cost of a visit; in fact, it is just the opposite. Sam provides helpful guidance regarding the best and most cost efficient course to take. I am very happy to have found this service!
Emily Costa
★★★★★
6 months ago
I’ve taken my car to New Roads Garage a couple of times now. While no one wants to hear that something is wrong with their vehicle, the team let me know what they found quickly and was very transparent with explanations and pricing. They are always respectful and kind, and prioritize customer satisfaction and loyalty over a few extra $ on repairs.
Jeremy Rosenberg
★★★★★
3 months ago
The team at New Roads garage does outstanding work. It is a very professional, transparent operation that would rather build trust with you as a long term customer than gouge you for unnecessary repairs. I highly recommend them.
Anna Parker
★★★★★
6 months ago
Kindest & most helpful experience I’ve had at an auto shop. My vehicle started overheating and I pulled into the parking lot across the street. I walked over to new roads garage and they gave me coolant to fill my reservoir. The overheating persisted and I ended up getting it towed to NCG after hours. I have an older vehicle and when they found the issue, they fashioned a new part for me because the original part was discontinued. Runs better than ever now. I can’t thank Sam & the crew enough… they saved my vehicle!!
Rob Cranford
★★★★★
4 months ago
The customer service here is phenomenal. Sam had my car diagnosed and replaced my parts extremely fast. My car would have sat for days if I would’ve taken it elsewhere.
Robert Coman
★★★★★
5 months ago
This is now my car maintenance & repair shop and I will never go to the dealership ever again for maintenance or repairs...Sam and his crew are very professional and knowledgeable with automotive repairs. Nice, clean and inviting waiting area...I wish I would have tried this shop 6 months ago. Thanks Sam
Henry Miller
★★★★★
5 months ago
Sam at New Roads Garage was incredibly helpful. Got my car in within a day, was able to diagnose the issue my car was having and I was back on the road only a day later. Would recommend the folks at New Roads to anyone!
Eric Cordova
★★★★★
3 months ago
Great service and very considerate of your personal situation. They’re willing to work with you in order to get your car back on the road ASAP. I recommend this place over any chain or dealership.
Crystal Robinson
★★★★★
a month ago
This place was great they were perfessional and understanding, very helpful. He fixed my mother's inner and outer tire rods for a very affordable price great place to get some work done
LC R
★★★★★
6 months ago
These guys are very friendly, explain things throughly and professional. I was having electrical issues that were causing my car to not start up consistently and they got me in right away. Took a few days for diagnosing and fixing (brought it in over a weekend) but they got the job done and my car running consistently again. Thank you!!
Ryan White
★★★★★
7 months ago
Highly recommend. I even pre-recommended them to my own daughter who is 2 years off from driving, if that tells you anything. I was just excited to share something that took my whole life to find: An honest and highly skilled mechanic I actually plan to return to for all my auto needs without another thought! They are all master techs, and it shows in the work. Thanks Sam & team! You were all great through and through. I really appreciate you!
